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491 31ST AVE

Outer Richmond · San Francisco, CA · Parcel 1463053 · Last violation Apr 27, 2026 · Last complaint Aug 13, 2026

NeighborhoodOuter Richmond
More violations than 84% of nearby buildings
More violations than 84% of buildings and more complaints than 84% of buildings in Outer Richmond. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 2 violations · 14 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
2 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe0
Serious0
Minor2
311 Housing Complaints
Total complaints since 2017
37
4 per year avg.→ Stable in the last 2 years
Complaint severity
Last 5 years
19
Severeⓘ5
Seriousⓘ7
Minorⓘ7
Dept. of Building Inspection Violations
Total violations since 2015
15
1 per year avg.↓ Down 78% in the last 2 years (2 vs 9 prior 2 yrs)
Open violations
2
Severeⓘ0
Seriousⓘ0
Minorⓘ2

Top violation categories

5 yrsAll time
building section8 violations
Unknownⓘ3 violations

Top complaint types

5 yrsAll time
Illegal Construction No Permit Exceeds Permit Scope10 complaints
General Maintenance Not In List Above4 complaints
Hot Water Lack Of Hot Water4 complaints
Plumbing Broken Leaking3 complaints
Doors Windows Broken Defective2 complaints
Mail Service Delivery Problem2 complaints
Garbage Receptacles1 complaints
Fire Alarm System1 complaints
Infestation Rodent Insect1 complaints
Bathroom1 complaints
See violations (15) →Hide complaints (37) ↑

Complaint log

37 311 complaints

StatusFiledType
ClosedAug 13, 2026Illegal Construction No Permit Exceeds Permit Scope
ClosedAug 11, 2026Illegal Construction No Permit Exceeds Permit Scope
ClosedJul 8, 2026Illegal Construction No Permit Exceeds Permit Scope
Open
See something wrong? File a complaint with SF 311
Jul 8, 2026
Fire Alarm System
ClosedJul 8, 2026Illegal Construction No Permit Exceeds Permit Scope
ClosedJul 8, 2026Illegal Construction No Permit Exceeds Permit Scope
ClosedApr 28, 2026Bathroom
ClosedApr 28, 2026Illegal Construction No Permit Exceeds Permit Scope
ClosedApr 28, 2026Illegal Construction No Permit Exceeds Permit Scope
ClosedApr 28, 2026Illegal Construction No Permit Exceeds Permit Scope
ClosedApr 24, 2026Illegal Construction No Permit Exceeds Permit Scope
ClosedFeb 13, 2026Garbage Receptacles
ClosedOct 15, 2025Plumbing Broken Leaking
ClosedMay 28, 2025General Maintenance Not In List Above
ClosedJul 4, 2024Mail Service Delivery Problem
ClosedJun 25, 2024Plumbing Broken Leaking
ClosedJun 13, 2024Mail Service Delivery Problem
ClosedApr 15, 2024Doors Windows Broken Defective
ClosedApr 5, 2024Plumbing Broken Leaking
ClosedMar 12, 2024Doors Windows Broken Defective
ClosedJan 27, 2024General Maintenance Not In List Above
ClosedJan 24, 2024Hot Water Lack Of Hot Water
ClosedJan 23, 2024General Maintenance Not In List Above
ClosedJan 23, 2024General Maintenance Not In List Above
ClosedJan 23, 2024Illegal Construction No Permit Exceeds Permit Scope
ClosedJan 22, 2024Hot Water Lack Of Hot Water
ClosedJan 19, 2024Hot Water Lack Of Hot Water
ClosedJan 17, 2024Hot Water Lack Of Hot Water
ClosedMar 3, 2023Infestation Rodent Insect
ClosedFeb 19, 2021Plumbing Broken Leaking
ClosedFeb 5, 2021Infestation Rodent Insect
ClosedJan 10, 2021Infestation Rodent Insect
ClosedOct 16, 2020Infestation Rodent Insect
ClosedOct 8, 2020Clutter Hoarder Unit Interior Storage
ClosedSep 16, 2018Fire Alarm System
ClosedJul 23, 2018Fire Alarm System
ClosedJan 29, 2017Heat Lack Of Heat
ClosedAug 13, 2026
Illegal Construction No Permit Exceeds Permit Scope
ClosedAug 11, 2026
Illegal Construction No Permit Exceeds Permit Scope
ClosedJul 8, 2026
Illegal Construction No Permit Exceeds Permit Scope
OpenJul 8, 2026
Fire Alarm System
ClosedJul 8, 2026
Illegal Construction No Permit Exceeds Permit Scope
ClosedJul 8, 2026
Illegal Construction No Permit Exceeds Permit Scope
ClosedApr 28, 2026
Bathroom
ClosedApr 28, 2026
Illegal Construction No Permit Exceeds Permit Scope
ClosedApr 28, 2026
Illegal Construction No Permit Exceeds Permit Scope
ClosedApr 28, 2026
Illegal Construction No Permit Exceeds Permit Scope
ClosedApr 24, 2026
Illegal Construction No Permit Exceeds Permit Scope
ClosedFeb 13, 2026
Garbage Receptacles
ClosedOct 15, 2025
Plumbing Broken Leaking
ClosedMay 28, 2025
General Maintenance Not In List Above
ClosedJul 4, 2024
Mail Service Delivery Problem
ClosedJun 25, 2024
Plumbing Broken Leaking
ClosedJun 13, 2024
Mail Service Delivery Problem
ClosedApr 15, 2024
Doors Windows Broken Defective
ClosedApr 5, 2024
Plumbing Broken Leaking
ClosedMar 12, 2024
Doors Windows Broken Defective
ClosedJan 27, 2024
General Maintenance Not In List Above
ClosedJan 24, 2024
Hot Water Lack Of Hot Water
ClosedJan 23, 2024
General Maintenance Not In List Above
ClosedJan 23, 2024
General Maintenance Not In List Above
ClosedJan 23, 2024
Illegal Construction No Permit Exceeds Permit Scope
ClosedJan 22, 2024
Hot Water Lack Of Hot Water
ClosedJan 19, 2024
Hot Water Lack Of Hot Water
ClosedJan 17, 2024
Hot Water Lack Of Hot Water
ClosedMar 3, 2023
Infestation Rodent Insect
ClosedFeb 19, 2021
Plumbing Broken Leaking
ClosedFeb 5, 2021
Infestation Rodent Insect
ClosedJan 10, 2021
Infestation Rodent Insect
ClosedOct 16, 2020
Infestation Rodent Insect
ClosedOct 8, 2020
Clutter Hoarder Unit Interior Storage
ClosedSep 16, 2018
Fire Alarm System
ClosedJul 23, 2018
Fire Alarm System
ClosedJan 29, 2017
Heat Lack Of Heat