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Building SafetyHousing Conditions

31 HARRISON AVENUE

Staten Island · ZIP 10302 · BIN 5025385 · Port Richmond · Last violation Jun 4, 2026 · Last complaint Aug 13, 2026

NeighborhoodPort Richmond
More violations than 93% of nearby buildings
More violations than 93% of buildings and more complaints than 100% of buildings in Port Richmond. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 11 violations · 51 complaints
'25'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
11 hazardous (Class B) violations still open
Class B violations are hazardous conditions. Landlords must correct them within 30 days.
Class Cimmediately hazardous0Class Bhazardous11

What to watch forⓘ

  1. Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  2. Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸
Housing Preservation & Development Violations
Total violations since 2025
11
6 per year avg.↑ Rising — no prior history
Open violations
11
Class C (immed. haz.)ⓘ0
Class B (hazardous)ⓘ11
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2010
55
3 per year avg.↑ Rising — no prior history
Complaint Resolution
No access87%Violation issued5%No violation4%Phone resolved0%Other4%(55)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ4 violations
Artificial Lightingⓘ2 violations
Carbon Monoxide Detecting Devicesⓘ2 violations
Cleaningⓘ2 violations
Extermination & Rodent Eradicationⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ22 complaints
Bldg maintenanceⓘ10 complaints
Water & plumbingⓘ9 complaints
Elevatorⓘ5 complaints
Electricalⓘ2 complaints
Heat / hot waterⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

7 complaints · WATER LEAK

All categoriesUNSANITARY CONDITIONFLOORING/STAIRSWATER LEAKDOOR/WINDOWELECTRICAllOpenClosed
See something wrong? File a complaint with 311

Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
  • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
  • Pests reported in the last five years.
    Worth checking · AI-assistedⓘ
    Look along baseboards, in corners, and behind appliances for droppings, dead insects, or signs of active pest activity.
    details ▸

    Roaches, mice, and rats can be hazards for people with respiratory conditions such as asthma. Bedbugs spread between apartments through small cracks in walls and floors, so catching them early matters.

    Report pests to the owner and call 311 if they are not dealt with. For bedbugs, an HPD inspector visits, and a violation is issued only if they can visually confirm live bedbugs.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Open violation ages
    ▪ 30–90 days64% (7)
    ▪ 3–12 months36% (4)
    Prior 4 yr.
    Immed. Emergency2%0%
    Emergency54%0%
    Non-Emergency44%100%
    (48)
    (3)
    Type
    Status
    Apt
    Received
    Category
    EmergencyClosed1FMay 1, 2026WATER LEAK · HEAVY FLOWHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed1FMar 1, 2026WATER LEAK · HEAVY FLOWHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed1FMar 1, 2026WATER LEAK · HEAVY FLOWHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed1FJan 19, 2026WATER LEAK · HEAVY FLOWHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed1STFLONov 10, 2025WATER LEAK · SLOW LEAKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed1STFLONov 10, 2025WATER LEAK · SLOW LEAKHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1FMay 21, 2025WATER LEAK · SLOW LEAKHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    May 1, 2026Apt 1F
    WATER LEAK · HEAVY FLOW
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Mar 1, 2026Apt 1F
    WATER LEAK · HEAVY FLOW
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Mar 1, 2026Apt 1F
    WATER LEAK · HEAVY FLOW
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Jan 19, 2026Apt 1F
    WATER LEAK · HEAVY FLOW
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed
    Nov 10, 2025Apt 1STFLO
    WATER LEAK · SLOW LEAK
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Nov 10, 2025Apt 1STFLO
    WATER LEAK · SLOW LEAK
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    May 21, 2025Apt 1F
    WATER LEAK · SLOW LEAK
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.