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Building SafetyHousing Conditions

10 EAST 28 STREET

Manhattan · ZIP 10016 · BIN 1016894 · Midtown South-Flatiron-Union Square · Last violation Sep 28, 2026 · Last complaint Sep 25, 2026

NeighborhoodMidtown South-Flatiron-Union Square
More violations than 93% of nearby buildings
More violations than 93% of buildings and more complaints than 96% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 246 violations · 518 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
51 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous51Class Bhazardous80

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and baseboards in the kitchen, bathroom, and under sinks. Check that apartment entry doors, stairwell doors, and fire escape access are all unlocked and open freely without obstruction.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2008
832
44 per year avg.↑ Up 85% in the last 2 years (246 vs 133 prior 2 yrs)
Open violations
165
Class C (immed. haz.)ⓘ51
Class B (hazardous)ⓘ80
Rent-impairingⓘ6
Housing Preservation & Development Complaints
Total complaints since 2003
1,745
73 per year avg.↑ Up 82% in the last 2 years (518 vs 285 prior 2 yrs)
Complaint Resolution
No access23%Violation issued13%No violation41%Phone resolved22%Other0%(1,745)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ152 violations
Egressⓘ93 violations
Extermination & Rodent Eradicationⓘ58 violations
Cleaningⓘ43 violations
Water Supplyⓘ37 violations
Paintingⓘ28 violations
Sewers And Drainageⓘ17 violations
Heat And Hot Waterⓘ12 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ230 complaints
Heat / hot waterⓘ202 complaints
Mold & pestsⓘ196 complaints
Water & plumbingⓘ176 complaints
Appliancesⓘ24 complaints
Electricalⓘ15 complaints
Safety & fireⓘ9 complaints
Elevatorⓘ2 complaints
Hide violations ↑See complaints →

Violation log

165 violations · Open

All classesClass AClass BClass CClass IAllOpenClosed
ClassStatusApt
See something wrong? File a complaint with 311
  • ABCs of Housing
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
    • Open violation ages
    ▪ < 30 days4% (6)
    ▪ 30–90 days27% (45)
    ▪ 3–12 months15% (25)
    ▪ 1–3 years35% (58)
    ▪ 3+ years19% (31)
    Prior 4 yr.
    Immed. Emergency1%2%
    Emergency55%49%
    Non-Emergency44%49%
    (320)
    (609)
    Issued
    Description
    Class BOpen328Jul 18, 2022REPAIR WITH SIMILAR MATERIAL · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE VINYL TILES AT FLOOR IN THE 1st ROOM FROM NORTH LOCATED AT APT 328, 3rd STORY, 3rd APARTMENT FROM WEST AT NORTH
    Class AOpen205Jul 15, 2022REMOVE ACCUMULATION OR RUBBISH · CLEANING§ 27-2010, 2011, 2012 ADM CODE REMOVE THE ACCUMULATION OF REFUSE AND/OR RUBBISH AND MAINTAIN IN A CLEAN CONDITION THE AT FLOOR IN THE ENTIRE APARTMENT LOCATED AT APT 205, 2nd STORY
    Class COpen327Jul 14, 2022ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ROOM LOCATED AT B-ROOM 327, 3rd STORY, 2nd B-ROOM FROM WEST AT NORTH
    Class BOpen928Jan 21, 2022ABATE THE NUISANCE · MAINTENANCE§ 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF DEFECTIVE VINYL FLOOR TILES IN THE 1st ROOM FROM NORTH LOCATED AT APT 928, 9th STORY, 3rd APARTMENT FROM WEST AT NORTH
    Class COpen608Oct 18, 2021ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 608, 6th STORY, 3rd APARTMENT FROM NORTH AT EAST
    Class BOpen1109Sep 20, 2021TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING§ 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... AT CEILING (APROX. 8 SQFT) IN THE BATHROOM LOCATED AT APT 1109, 11th STORY, 1st APARTMENT FROM EAST AT SOUTH ORIGINAL VIOLATION 14349917 ISSUED 19-MAY-21 HAS BEEN UPGRADED TO CLASS B PER ADMINISTRATIVE CODE §27-2017.3a(3)(a) or (b).
    Class BOpen613Jun 1, 2021TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING§ 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... AT CEILING, WEST, EAST AND NORTH WALLS IN THE BATHROOM LOCATED AT B-ROOM 613, 6th STORY, 1st B-ROOM FROM SOUTH AT WEST
    Class COpen1109May 21, 2021ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE 1st ROOM FROM NORTH LOCATED AT B-ROOM 1109, 11th STORY, 1st B-ROOM FROM EAST AT SOUTH
    Class COpen236Apr 20, 2021ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 236, 2nd STORY, 3rd APARTMENT FROM SOUTH AT WEST
    Class COpen833Apr 2, 2021TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING§ 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... EVIDENCE OF MOLD AT CEILING (APPROX 12 SQ.FT) IN THE BATHROOM LOCATED AT APT 833, 8th STORY, 8th APARTMENT FROM SOUTH AT WEST ORIGINAL VIOLATION 13256983 ISSUED 30-AUG-19 HAS BEEN UPGRADED TO CLASS C PER ADMINISTRATIVE CODE §27-2017.3a(5)(a) or (b).
    Class COpen327Dec 15, 2020ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE 1st ROOM FROM NORTH LOCATED AT B-ROOM 327, 3rd STORY, 2nd B-ROOM FROM WEST AT NORTH
    Class BOpen815Apr 7, 2020TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING§ 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... AT CEILING (2 SQ FT) IN THE BATHROOM LOCATED AT APT 815, 8th STORY, 2nd APARTMENT FROM SOUTH AT WEST ORIGINAL VIOLATION 13444494 ISSUED 04-DEC-19 HAS BEEN UPGRADED TO CLASS B PER ADMINISTRATIVE CODE §27-2017.3a(3)(a) or (b).
    Class BOpen815Feb 19, 2020TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING§ 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... AT CEILING IN THE 1st BATHROOM FROM NORTH LOCATED AT APT 815, 8th STORY, 2nd APARTMENT FROM SOUTH AT WEST ORIGINAL VIOLATION 13321488 ISSUED 18-OCT-19 HAS BEEN UPGRADED TO CLASS B PER ADMINISTRATIVE CODE §27-2017.3a(3)(a) or (b).
    Class BOpen809Oct 15, 2019TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING§ 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... AT CEILING (APPROX 4 SQ FT) IN THE BATHROOM LOCATED AT APT 809, 8th STORY, 1st APARTMENT FROM EAST AT SOUTH ORIGINAL VIOLATION 13120905 ISSUED 12-JUN-19 HAS BEEN UPGRADED TO CLASS B PER ADMINISTRATIVE CODE §27-2017.3a(3)(a) or (b).
    Class BOpen506Sep 13, 2018TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING§ 27-2005 HMC:TRACE AND REPAIR THE SOURCE AND ABATE THE NUISANCE CONSISTING OF MOLD ... CEILING AND WEST WALL APPROX, 5 SQ FT IN THE BATHROOM LOCATED AT APT 506, 5th STORY, 5th APARTMENT FROM NORTH AT EAST
    Class BOpen
    Jul 18, 2022Apt 328
    REPAIR WITH SIMILAR MATERIAL · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE VINYL TILES AT FLOOR IN THE 1st ROOM FROM NORTH LOCATED AT APT 328, 3rd STORY, 3rd APARTMENT FROM WEST AT NORTH
    Class AOpen
    Jul 15, 2022Apt 205
    REMOVE ACCUMULATION OR RUBBISH · CLEANING
    § 27-2010, 2011, 2012 ADM CODE REMOVE THE ACCUMULATION OF REFUSE AND/OR RUBBISH AND MAINTAIN IN A CLEAN CONDITION THE AT FLOOR IN THE ENTIRE APARTMENT LOCATED AT APT 205, 2nd STORY
    Class COpen
    Jul 14, 2022Apt 327
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ROOM LOCATED AT B-ROOM 327, 3rd STORY, 2nd B-ROOM FROM WEST AT NORTH
    Class BOpen
    Jan 21, 2022Apt 928
    ABATE THE NUISANCE · MAINTENANCE
    § 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF DEFECTIVE VINYL FLOOR TILES IN THE 1st ROOM FROM NORTH LOCATED AT APT 928, 9th STORY, 3rd APARTMENT FROM WEST AT NORTH
    Class COpen
    Oct 18, 2021Apt 608
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 608, 6th STORY, 3rd APARTMENT FROM NORTH AT EAST
    Class BOpen
    Sep 20, 2021Apt 1109
    TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING
    § 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... AT CEILING (APROX. 8 SQFT) IN THE BATHROOM LOCATED AT APT 1109, 11th STORY, 1st APARTMENT FROM EAST AT SOUTH ORIGINAL VIOLATION 14349917 ISSUED 19-MAY-21 HAS BEEN UPGRADED TO CLASS B PER ADMINISTRATIVE CODE §27-2017.3a(3)(a) or (b).
    Class BOpen
    Jun 1, 2021Apt 613
    TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING
    § 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... AT CEILING, WEST, EAST AND NORTH WALLS IN THE BATHROOM LOCATED AT B-ROOM 613, 6th STORY, 1st B-ROOM FROM SOUTH AT WEST
    Class COpen
    May 21, 2021Apt 1109
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE 1st ROOM FROM NORTH LOCATED AT B-ROOM 1109, 11th STORY, 1st B-ROOM FROM EAST AT SOUTH
    Class COpen
    Apr 20, 2021Apt 236
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 236, 2nd STORY, 3rd APARTMENT FROM SOUTH AT WEST
    Class COpen
    Apr 2, 2021Apt 833
    TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING
    § 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... EVIDENCE OF MOLD AT CEILING (APPROX 12 SQ.FT) IN THE BATHROOM LOCATED AT APT 833, 8th STORY, 8th APARTMENT FROM SOUTH AT WEST ORIGINAL VIOLATION 13256983 ISSUED 30-AUG-19 HAS BEEN UPGRADED TO CLASS C PER ADMINISTRATIVE CODE §27-2017.3a(5)(a) or (b).
    Class COpen
    Dec 15, 2020Apt 327
    ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE 1st ROOM FROM NORTH LOCATED AT B-ROOM 327, 3rd STORY, 2nd B-ROOM FROM WEST AT NORTH
    Class BOpen
    Apr 7, 2020Apt 815
    TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING
    § 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... AT CEILING (2 SQ FT) IN THE BATHROOM LOCATED AT APT 815, 8th STORY, 2nd APARTMENT FROM SOUTH AT WEST ORIGINAL VIOLATION 13444494 ISSUED 04-DEC-19 HAS BEEN UPGRADED TO CLASS B PER ADMINISTRATIVE CODE §27-2017.3a(3)(a) or (b).
    Class BOpen
    Feb 19, 2020Apt 815
    TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING
    § 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... AT CEILING IN THE 1st BATHROOM FROM NORTH LOCATED AT APT 815, 8th STORY, 2nd APARTMENT FROM SOUTH AT WEST ORIGINAL VIOLATION 13321488 ISSUED 18-OCT-19 HAS BEEN UPGRADED TO CLASS B PER ADMINISTRATIVE CODE §27-2017.3a(3)(a) or (b).
    Class BOpen
    Oct 15, 2019Apt 809
    TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING
    § 27-2017.3 HMC: TRACE AND REPAIR THE SOURCE AND ABATE THE VISIBLE MOLD CONDITION... AT CEILING (APPROX 4 SQ FT) IN THE BATHROOM LOCATED AT APT 809, 8th STORY, 1st APARTMENT FROM EAST AT SOUTH ORIGINAL VIOLATION 13120905 ISSUED 12-JUN-19 HAS BEEN UPGRADED TO CLASS B PER ADMINISTRATIVE CODE §27-2017.3a(3)(a) or (b).
    Class BOpen
    Sep 13, 2018Apt 506
    TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING
    § 27-2005 HMC:TRACE AND REPAIR THE SOURCE AND ABATE THE NUISANCE CONSISTING OF MOLD ... CEILING AND WEST WALL APPROX, 5 SQ FT IN THE BATHROOM LOCATED AT APT 506, 5th STORY, 5th APARTMENT FROM NORTH AT EAST
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