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Building SafetyHousing Conditions

10 EAST 28 STREET

Manhattan · ZIP 10016 · BIN 1016894 · Midtown South-Flatiron-Union Square · Last violation Aug 13, 2026 · Last complaint Aug 13, 2026

NeighborhoodMidtown South-Flatiron-Union Square
More violations than 92% of nearby buildings
More violations than 92% of buildings and more complaints than 96% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 199 violations · 494 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
48 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous48Class Bhazardous71

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and baseboards in the kitchen, bathroom, and under sinks. Check that apartment entry doors, stairwell doors, and fire escape access are all unlocked and open freely without obstruction.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2008
785
41 per year avg.↑ Up 38% in the last 2 years (199 vs 144 prior 2 yrs)
Open violations
144
Class C (immed. haz.)ⓘ48
Class B (hazardous)ⓘ71
Rent-impairingⓘ4
Housing Preservation & Development Complaints
Total complaints since 2003
1,718
72 per year avg.↑ Up 65% in the last 2 years (494 vs 300 prior 2 yrs)
Complaint Resolution
No access22%Violation issued13%No violation41%Phone resolved23%Other1%(1,718)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ137 violations
Egressⓘ96 violations
Extermination & Rodent Eradicationⓘ54 violations
Cleaningⓘ39 violations
Paintingⓘ31 violations
Water Supplyⓘ29 violations
Sewers And Drainageⓘ15 violations
Heat And Hot Waterⓘ12 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ224 complaints
Heat / hot waterⓘ197 complaints
Mold & pestsⓘ193 complaints
Water & plumbingⓘ185 complaints
Appliancesⓘ22 complaints
Electricalⓘ16 complaints
Safety & fireⓘ9 complaints
Elevatorⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

1,718 complaints

All categoriesUNSANITARY CONDITIONHEAT/HOT WATERPLUMBINGPAINT/PLASTERDOOR/WINDOWAllOpenClosed
Type
See something wrong? File a complaint with 311
  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ < 30 days3% (4)
    ▪ 30–90 days4% (6)
    ▪ 3–12 months27% (39)
    ▪ 1–3 years47% (67)
    ▪ 3+ years19% (28)
    Prior 4 yr.
    Immed. Emergency1%3%
    Emergency53%49%
    Non-Emergency46%47%
    (348)
    (575)
    Status
    Apt
    Received
    Category
    EmergencyClosed327Aug 13, 2026PLUMBING · TOILETThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosedBLDGAug 12, 2026UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed3093RDAug 10, 2026PAINT/PLASTER · WALLHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed3093RDAug 10, 2026PAINT/PLASTER · RADIATORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed3093RDAug 10, 2026DOOR/WINDOW · WINDOW FRAMEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed3093RDAug 10, 2026DOOR/WINDOW · DOOR FRAMEThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed3093RDAug 10, 2026DOOR/WINDOW · DOOR TO DUMBWAITERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed3093RDAug 10, 2026PAINT/PLASTER · WALLHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed3093RDAug 10, 2026FLOORING/STAIRS · FLOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed823Aug 8, 2026UNSANITARY CONDITION · MOLDThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed916Aug 7, 2026APPLIANCE · REFRIGERATORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed823Aug 5, 2026WATER LEAK · HEAVY FLOWThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    EmergencyClosed327Aug 5, 2026DOOR/WINDOW · DOORThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    EmergencyClosed932Aug 4, 2026UNSANITARY CONDITION · MOLDHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed932Aug 4, 2026PLUMBING · BATHTUB/SHOWERHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed932Aug 4, 2026PLUMBING · BASIN/SINKHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed932Aug 4, 2026PLUMBING · TOILETHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed815Aug 2, 2026PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    EmergencyClosed815Aug 2, 2026DOOR/WINDOW · WINDOW FRAMEThe Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    Non-emergencyClosed815Aug 2, 2026GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    EmergencyClosed815Aug 2, 2026UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    Non-emergencyClosedBLDGAug 1, 2026UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed327Jul 30, 2026FLOORING/STAIRS · FLOORThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    EmergencyClosed1234Jul 30, 2026HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed327Jul 30, 2026DOOR/WINDOW · DOORThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed234Jul 21, 2026GENERAL · VENTILATION SYSTEMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed234Jul 21, 2026UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed615Jul 15, 2026GENERAL · VENTILATION SYSTEMHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed1113Jul 13, 2026PLUMBING · WATER SUPPLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed818Jul 11, 2026FLOORING/STAIRS · FLOORHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed818Jul 11, 2026PLUMBING · TOILETHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed815Jul 6, 2026PAINT/PLASTER · WALLHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1112Jul 6, 2026FLOORING/STAIRS · FLOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed815Jul 6, 2026DOOR/WINDOW · WINDOW FRAMEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1112Jul 6, 2026ELECTRIC · OUTLET/SWITCHHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1112Jul 6, 2026FLOORING/STAIRS · FLOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed815Jul 6, 2026UNSANITARY CONDITION · MOLDHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1112Jul 6, 2026DOOR/WINDOW · DOOR FRAMEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1112Jul 6, 2026DOOR/WINDOW · DOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed815Jul 6, 2026GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1112Jul 6, 2026UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    EmergencyClosed1112Jul 6, 2026HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1112Jul 6, 2026DOOR/WINDOW · WINDOW FRAMEThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    Non-emergencyClosed818Jul 2, 2026FLOORING/STAIRS · FLOORHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed818Jul 2, 2026UNSANITARY CONDITION · SEWAGEHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed919Jun 30, 2026UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed919Jun 30, 2026PLUMBING · BASIN/SINKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed919Jun 30, 2026PLUMBING · BASIN/SINKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed919Jun 30, 2026UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed919Jun 30, 2026PLUMBING · BATHTUB/SHOWERAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Aug 13, 2026Apt 327
    PLUMBING · TOILET
    The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed
    Aug 12, 2026Apt BLDG
    UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
    The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed
    Aug 10, 2026Apt 3093RD
    PAINT/PLASTER · WALL
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Aug 10, 2026Apt 3093RD
    PAINT/PLASTER · RADIATOR
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Aug 10, 2026Apt 3093RD
    DOOR/WINDOW · WINDOW FRAME
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Aug 10, 2026Apt 3093RD
    DOOR/WINDOW · DOOR FRAME
    The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed
    Aug 10, 2026Apt 3093RD
    DOOR/WINDOW · DOOR TO DUMBWAITER
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Aug 10, 2026Apt 3093RD
    PAINT/PLASTER · WALL
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Aug 10, 2026Apt 3093RD
    FLOORING/STAIRS · FLOOR
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Aug 8, 2026Apt 823
    UNSANITARY CONDITION · MOLD
    The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed
    Aug 7, 2026Apt 916
    APPLIANCE · REFRIGERATOR
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Aug 5, 2026Apt 823
    WATER LEAK · HEAVY FLOW
    The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    EmergencyClosed
    Aug 5, 2026Apt 327
    DOOR/WINDOW · DOOR
    The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    EmergencyClosed
    Aug 4, 2026Apt 932
    UNSANITARY CONDITION · MOLD
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Aug 4, 2026Apt 932
    PLUMBING · BATHTUB/SHOWER
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Aug 4, 2026Apt 932
    PLUMBING · BASIN/SINK
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Aug 4, 2026Apt 932
    PLUMBING · TOILET
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Aug 2, 2026Apt 815
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    EmergencyClosed
    Aug 2, 2026Apt 815
    DOOR/WINDOW · WINDOW FRAME
    The Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    Non-emergencyClosed
    Aug 2, 2026Apt 815
    GENERAL · CABINET
    The Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    EmergencyClosed
    Aug 2, 2026Apt 815
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    Non-emergencyClosed
    Aug 1, 2026Apt BLDG
    UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 30, 2026Apt 327
    FLOORING/STAIRS · FLOOR
    The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    EmergencyClosed
    Jul 30, 2026Apt 1234
    HEAT/HOT WATER · APARTMENT ONLY
    HPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jul 30, 2026Apt 327
    DOOR/WINDOW · DOOR
    The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed
    Jul 21, 2026Apt 234
    GENERAL · VENTILATION SYSTEM
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jul 21, 2026Apt 234
    UNSANITARY CONDITION · PESTS
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jul 15, 2026Apt 615
    GENERAL · VENTILATION SYSTEM
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Jul 13, 2026Apt 1113
    PLUMBING · WATER SUPPLY
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jul 11, 2026Apt 818
    FLOORING/STAIRS · FLOOR
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Jul 11, 2026Apt 818
    PLUMBING · TOILET
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jul 6, 2026Apt 815
    PAINT/PLASTER · WALL
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 6, 2026Apt 1112
    FLOORING/STAIRS · FLOOR
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 6, 2026Apt 815
    DOOR/WINDOW · WINDOW FRAME
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 6, 2026Apt 1112
    ELECTRIC · OUTLET/SWITCH
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jul 6, 2026Apt 1112
    FLOORING/STAIRS · FLOOR
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jul 6, 2026Apt 815
    UNSANITARY CONDITION · MOLD
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 6, 2026Apt 1112
    DOOR/WINDOW · DOOR FRAME
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jul 6, 2026Apt 1112
    DOOR/WINDOW · DOOR
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 6, 2026Apt 815
    GENERAL · CABINET
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jul 6, 2026Apt 1112
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jul 6, 2026Apt 1112
    HEAT/HOT WATER · APARTMENT ONLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 6, 2026Apt 1112
    DOOR/WINDOW · WINDOW FRAME
    The Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jul 2, 2026Apt 818
    FLOORING/STAIRS · FLOOR
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Jul 2, 2026Apt 818
    UNSANITARY CONDITION · SEWAGE
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Jun 30, 2026Apt 919
    UNSANITARY CONDITION · PESTS
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jun 30, 2026Apt 919
    PLUMBING · BASIN/SINK
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jun 30, 2026Apt 919
    PLUMBING · BASIN/SINK
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jun 30, 2026Apt 919
    UNSANITARY CONDITION · PESTS
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jun 30, 2026Apt 919
    PLUMBING · BATHTUB/SHOWER
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
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