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10 EAST 28 STREET

Manhattan · ZIP 10016 · BIN 1016894 · Midtown South-Flatiron-Union Square · Last violation Aug 13, 2026 · Last complaint Aug 13, 2026

NeighborhoodMidtown South-Flatiron-Union Square
More violations than 92% of nearby buildings
More violations than 92% of buildings and more complaints than 96% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 199 violations · 494 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
48 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous48Class Bhazardous71

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and baseboards in the kitchen, bathroom, and under sinks. Check that apartment entry doors, stairwell doors, and fire escape access are all unlocked and open freely without obstruction.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2008
785
41 per year avg.↑ Up 38% in the last 2 years (199 vs 144 prior 2 yrs)
Open violations
144
Class C (immed. haz.)ⓘ48
Class B (hazardous)ⓘ71
Rent-impairingⓘ4
Housing Preservation & Development Complaints
Total complaints since 2003
1,718
72 per year avg.↑ Up 65% in the last 2 years (494 vs 300 prior 2 yrs)
Complaint Resolution
No access22%Violation issued13%No violation41%Phone resolved23%Other1%(1,718)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ137 violations
Egressⓘ96 violations
Extermination & Rodent Eradicationⓘ54 violations
Cleaningⓘ39 violations
Paintingⓘ31 violations
Water Supplyⓘ29 violations
Sewers And Drainageⓘ15 violations
Heat And Hot Waterⓘ12 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ224 complaints
Heat / hot waterⓘ197 complaints
Mold & pestsⓘ193 complaints
Water & plumbingⓘ185 complaints
Appliancesⓘ22 complaints
Electricalⓘ16 complaints
Safety & fireⓘ9 complaints
Elevatorⓘ2 complaints
Hide violations ↑See complaints →

Violation log

170 violations · Class C

All classesClass AClass BClass CClass IAllOpenClosed
ClassStatusApt
See something wrong? File a complaint with 311
  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ < 30 days3% (4)
    ▪ 30–90 days4% (6)
    ▪ 3–12 months27% (39)
    ▪ 1–3 years47% (67)
    ▪ 3+ years19% (28)
    Prior 4 yr.
    Immed. Emergency1%3%
    Emergency53%49%
    Non-Emergency46%47%
    (348)
    (575)
    Issued
    Description
    Class CClosed819Feb 10, 2021ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE LOCATED AT B-ROOM 819, 8th STORY, 6th B-ROOM FROM SOUTH AT WEST
    Class COpen327Dec 15, 2020ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE 1st ROOM FROM NORTH LOCATED AT B-ROOM 327, 3rd STORY, 2nd B-ROOM FROM WEST AT NORTH
    Class CClosed314Sep 21, 2020ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE ENTIRE APARTMENT LOCATED AT APT 314, 3rd STORY, 1st APARTMENT FROM WEST AT NORTH
    Class CClosed314Sep 15, 2020ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE ENTIRE APARTMENT LOCATED AT APT 314, 3rd STORY, 2nd APARTMENT FROM NORTH AT EAST
    Class CClosedAPT314Sep 14, 2020ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE ENTIRE APARTMENT LOCATED AT APT APT314, 3rd STORY, 2nd APARTMENT FROM WEST AT NORTH
    Class CClosedAPT314Sep 14, 2020ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT APT314, 3rd STORY, 2nd APARTMENT FROM WEST AT NORTH
    Class CClosed818Jul 6, 2020ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES LOCATED AT B-ROOM 818, 8th STORY, 5th B-ROOM FROM SOUTH AT WEST
    Class CClosed809Nov 4, 2019MAKE DOORS SELF-CLOSING · EGRESS§ 27-2005, 27-2007, 27-2041.1 HMC: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE ... IN THE ENTRANCE LOCATED AT APT 809, 8th STORY, 1st APARTMENT FROM EAST AT SOUTH
    Class CClosed605Sep 4, 2019ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 605, 6th STORY, 4th APARTMENT FROM NORTH AT EAST
    Class CClosed827Sep 4, 2019ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 827, 8th STORY, 2nd APARTMENT FROM SOUTH AT WEST
    Class CClosed828Sep 4, 2019ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 828, 8th STORY, 3rd APARTMENT FROM SOUTH AT WEST
    Class CClosed833Sep 4, 2019ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 833, 8th STORY, 8th APARTMENT FROM SOUTH AT WEST
    Class CClosed—Aug 30, 2018REPAIR WITH SIMILAR MATERIAL · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE FIRE RETARDANT MATERIAL AT CEILING AT PUBLIC HALL, 1st STORY
    Class CClosedRENT IMPAIRING608Mar 26, 2018INADEQUATE HOT WATER · HEAT AND HOT WATER§ 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE ENTIRE APARTMENT LOCATED AT APT 608, 6th STORY, 1st APARTMENT FROM NORTH AT EAST , SECTION AT SOUTHEAST
    Class CClosed708Mar 12, 2018REPAIR PLASTER · MAINTENANCE§ 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR AT CEILING. IN THE BATHROOM LOCATED AT APT 708, 7th STORY, 2nd APARTMENT FROM EAST AT SOUTH , SECTION AT WEST
    Class CClosed220Aug 28, 2017REPAIR WITH SIMILAR MATERIAL · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE WOOD FLOOR .TRIP HAZARD IN THE 1st ROOM FROM NORTH AT WEST LOCATED AT APT 220, 2nd STORY, 6th APARTMENT FROM SOUTH AT WEST
    Class CClosed928Jan 27, 2017RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED§ 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE MORTISE LOCK AND ASSEMBLY IN THE ENTRANCE LOCATED AT APT 928, 9th STORY, 2nd APARTMENT FROM WEST AT NORTH
    Class CClosed404Jul 5, 2013TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING§ 27-2005 HMC:TRACE AND REPAIR THE SOURCE AND ABATE THE NUISANCE CONSISTING OF MOLD ... AT CEILING IN THE BATHROOM LOCATED AT APT 404, 4th STORY, 2nd APARTMENT FROM NORTH AT EAST , SECTION AT SOUTH
    Class CClosed636Jul 5, 2013ABATE THE NUISANCE · MAINTENANCE§ 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF : BROKEN WITH SHARP EDGE MIRROR DOOR ON MEDICINE CABINET IN THE BATHROOM LOCATED AT APT 636, 6th STORY, 3rd APARTMENT FROM EAST AT SOUTH
    Class CClosed232Jul 5, 2013TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING§ 27-2005 HMC:TRACE AND REPAIR THE SOURCE AND ABATE THE NUISANCE CONSISTING OF MOLD ... AT FLOOR IN THE ENTIRE APARTMENT LOCATED AT APT 232, 2nd STORY, 5th APARTMENT FROM WEST AT NORTH
    Class CClosed
    Feb 10, 2021Apt 819
    ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE LOCATED AT B-ROOM 819, 8th STORY, 6th B-ROOM FROM SOUTH AT WEST
    Class COpen
    Dec 15, 2020Apt 327
    ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE 1st ROOM FROM NORTH LOCATED AT B-ROOM 327, 3rd STORY, 2nd B-ROOM FROM WEST AT NORTH
    Class CClosed
    Sep 21, 2020Apt 314
    ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE ENTIRE APARTMENT LOCATED AT APT 314, 3rd STORY, 1st APARTMENT FROM WEST AT NORTH
    Class CClosed
    Sep 15, 2020Apt 314
    ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE ENTIRE APARTMENT LOCATED AT APT 314, 3rd STORY, 2nd APARTMENT FROM NORTH AT EAST
    Class CClosed
    Sep 14, 2020Apt APT314
    ABATE THE NUISANCE OF MICE · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE ENTIRE APARTMENT LOCATED AT APT APT314, 3rd STORY, 2nd APARTMENT FROM WEST AT NORTH
    Class CClosed
    Sep 14, 2020Apt APT314
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT APT314, 3rd STORY, 2nd APARTMENT FROM WEST AT NORTH
    Class CClosed
    Jul 6, 2020Apt 818
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES LOCATED AT B-ROOM 818, 8th STORY, 5th B-ROOM FROM SOUTH AT WEST
    Class CClosed
    Nov 4, 2019Apt 809
    MAKE DOORS SELF-CLOSING · EGRESS
    § 27-2005, 27-2007, 27-2041.1 HMC: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE ... IN THE ENTRANCE LOCATED AT APT 809, 8th STORY, 1st APARTMENT FROM EAST AT SOUTH
    Class CClosed
    Sep 4, 2019Apt 605
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 605, 6th STORY, 4th APARTMENT FROM NORTH AT EAST
    Class CClosed
    Sep 4, 2019Apt 827
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 827, 8th STORY, 2nd APARTMENT FROM SOUTH AT WEST
    Class CClosed
    Sep 4, 2019Apt 828
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 828, 8th STORY, 3rd APARTMENT FROM SOUTH AT WEST
    Class CClosed
    Sep 4, 2019Apt 833
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 833, 8th STORY, 8th APARTMENT FROM SOUTH AT WEST
    Class CClosed
    Aug 30, 2018
    REPAIR WITH SIMILAR MATERIAL · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE FIRE RETARDANT MATERIAL AT CEILING AT PUBLIC HALL, 1st STORY
    Class CClosedRENT IMPAIRING
    Mar 26, 2018Apt 608
    INADEQUATE HOT WATER · HEAT AND HOT WATER
    § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE ENTIRE APARTMENT LOCATED AT APT 608, 6th STORY, 1st APARTMENT FROM NORTH AT EAST , SECTION AT SOUTHEAST
    Class CClosed
    Mar 12, 2018Apt 708
    REPAIR PLASTER · MAINTENANCE
    § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR AT CEILING. IN THE BATHROOM LOCATED AT APT 708, 7th STORY, 2nd APARTMENT FROM EAST AT SOUTH , SECTION AT WEST
    Class CClosed
    Aug 28, 2017Apt 220
    REPAIR WITH SIMILAR MATERIAL · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE WOOD FLOOR .TRIP HAZARD IN THE 1st ROOM FROM NORTH AT WEST LOCATED AT APT 220, 2nd STORY, 6th APARTMENT FROM SOUTH AT WEST
    Class CClosed
    Jan 27, 2017Apt 928
    RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED
    § 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE MORTISE LOCK AND ASSEMBLY IN THE ENTRANCE LOCATED AT APT 928, 9th STORY, 2nd APARTMENT FROM WEST AT NORTH
    Class CClosed
    Jul 5, 2013Apt 404
    TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING
    § 27-2005 HMC:TRACE AND REPAIR THE SOURCE AND ABATE THE NUISANCE CONSISTING OF MOLD ... AT CEILING IN THE BATHROOM LOCATED AT APT 404, 4th STORY, 2nd APARTMENT FROM NORTH AT EAST , SECTION AT SOUTH
    Class CClosed
    Jul 5, 2013Apt 636
    ABATE THE NUISANCE · MAINTENANCE
    § 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF : BROKEN WITH SHARP EDGE MIRROR DOOR ON MEDICINE CABINET IN THE BATHROOM LOCATED AT APT 636, 6th STORY, 3rd APARTMENT FROM EAST AT SOUTH
    Class CClosed
    Jul 5, 2013Apt 232
    TRACE & REPAIR THE SOURCE & ABATE THE…MOLD · CLEANING
    § 27-2005 HMC:TRACE AND REPAIR THE SOURCE AND ABATE THE NUISANCE CONSISTING OF MOLD ... AT FLOOR IN THE ENTIRE APARTMENT LOCATED AT APT 232, 2nd STORY, 5th APARTMENT FROM WEST AT NORTH
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