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Building SafetyHousing Conditions

10 EAST 28 STREET

Manhattan · ZIP 10016 · BIN 1016894 · Midtown South-Flatiron-Union Square · Last violation Sep 28, 2026 · Last complaint Sep 25, 2026

NeighborhoodMidtown South-Flatiron-Union Square
More violations than 93% of nearby buildings
More violations than 93% of buildings and more complaints than 96% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 246 violations · 518 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
51 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous51Class Bhazardous80

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and baseboards in the kitchen, bathroom, and under sinks. Check that apartment entry doors, stairwell doors, and fire escape access are all unlocked and open freely without obstruction.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2008
832
44 per year avg.↑ Up 85% in the last 2 years (246 vs 133 prior 2 yrs)
Open violations
165
Class C (immed. haz.)ⓘ51
Class B (hazardous)ⓘ80
Rent-impairingⓘ6
Housing Preservation & Development Complaints
Total complaints since 2003
1,745
73 per year avg.↑ Up 82% in the last 2 years (518 vs 285 prior 2 yrs)
Complaint Resolution
No access23%Violation issued13%No violation41%Phone resolved22%Other0%(1,745)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ152 violations
Egressⓘ93 violations
Extermination & Rodent Eradicationⓘ58 violations
Cleaningⓘ43 violations
Water Supplyⓘ37 violations
Paintingⓘ28 violations
Sewers And Drainageⓘ17 violations
Heat And Hot Waterⓘ12 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ230 complaints
Heat / hot waterⓘ202 complaints
Mold & pestsⓘ196 complaints
Water & plumbingⓘ176 complaints
Appliancesⓘ24 complaints
Electricalⓘ15 complaints
Safety & fireⓘ9 complaints
Elevatorⓘ2 complaints
Hide violations ↑See complaints →

Violation log

268 violations · Class A

All classesClass AClass BClass CClass IAllOpenClosed
ClassStatusApt
See something wrong? File a complaint with 311
  • ABCs of Housing
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
    • Open violation ages
    ▪ < 30 days4% (6)
    ▪ 30–90 days27% (45)
    ▪ 3–12 months15% (25)
    ▪ 1–3 years35% (58)
    ▪ 3+ years19% (31)
    Prior 4 yr.
    Immed. Emergency1%2%
    Emergency55%49%
    Non-Emergency44%49%
    (320)
    (609)
    Issued
    Description
    Class AClosed414Sep 7, 2016PAINT · PAINTING§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT WALLS AND CEILINGS IN THE ENTIRE APARTMENT LOCATED AT APT 414, 4th STORY, 1st APARTMENT FROM WEST AT NORTH , SECTION AT SOUTH
    Class AClosedRENT IMPAIRING410Sep 7, 2016REPAIR FLUSHING APPARATUS OF WATER CLOSET · SEWERS AND DRAINAGE§ 27-2026 ADM CODE REPAIR THE FLUSHING APPARATUS AND MAINTAIN SAME SO AS TO FLUSH EFFECTIVELY THE WATER CLOSET ... IN THE BATHROOM LOCATED AT APT 410, 4th STORY, 2nd APARTMENT FROM EAST AT SOUTH , SECTION AT SOUTH
    Class AClosed410Sep 7, 2016PAINT · PAINTING§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE WALLS IN THE ENTIRE APARTMENT LOCATED AT APT 410, 4th STORY, 2nd APARTMENT FROM EAST AT SOUTH , SECTION AT SOUTH
    Class AClosed404Sep 7, 2016REPAIR · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE DRAIN STOPPER MECHANISM AT WASHBASIN IN THE BATHROOM LOCATED AT APT 404, 4th STORY, 2nd APARTMENT FROM NORTH AT EAST , 3rd SECTION FROM NORTH AT EAST
    Class AClosed330Sep 7, 2016REPAIR WITH SIMILAR MATERIAL · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE WOODEN DOOR IN THE BATHROOM LOCATED AT APT 330, 3rd STORY, 5th APARTMENT FROM WEST AT NORTH , SECTION AT NORTH
    Class AClosed330Sep 7, 2016PAINT · PAINTING§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT WALLS AND CEILINGS IN THE ENTIRE APARTMENT LOCATED AT APT 330, 3rd STORY, 5th APARTMENT FROM WEST AT NORTH , SECTION AT NORTH
    Class AClosed322Sep 7, 2016PAINT · PAINTING§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT WALLS AND CEILINGS IN THE ENTIRE APARTMENT LOCATED AT APT 322, 3rd STORY, 8th APARTMENT FROM SOUTH AT WEST , 3rd SECTION FROM NORTH AT EAST
    Class AClosed317Sep 7, 2016REPAIR · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE STOPPER MECHANISM AT WASHBASIN IN THE BATHROOM LOCATED AT APT 317, 3rd STORY, 3rd APARTMENT FROM SOUTH AT WEST , 3rd SECTION FROM NORTH AT EAST
    Class AClosed317Sep 7, 2016PAINT · PAINTING§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE CEILING IN THE BATHROOM LOCATED AT APT 317, 3rd STORY, 3rd APARTMENT FROM SOUTH AT WEST , 3rd SECTION FROM NORTH AT EAST
    Class AClosed230Sep 7, 2016REPAIR · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE ELECTRICAL OUTLET ON WEST WALL IN THE BATHROOM LOCATED AT APT 230, 2nd STORY, 5th APARTMENT FROM WEST AT NORTH , SECTION AT NORTH
    Class AClosed220Sep 7, 2016PAINT · PAINTING§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE WALLS IN THE ENTIRE APARTMENT LOCATED AT APT 220, 2nd STORY, 6th APARTMENT FROM SOUTH AT WEST
    Class AClosed506Jun 14, 2016PAINT · PAINTING§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE NORTH WALL IN THE BATHROOM LOCATED AT APT 506, 5th STORY, 5th APARTMENT FROM NORTH AT EAST
    Class AClosed1113Jun 30, 2014REPAIR · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE LOWER SASH COUNTER BALANCE WINDOW IN THE FOYER LOCATED AT APT 1113, 11th STORY, 1st APARTMENT FROM SOUTH AT WEST
    Class AClosed636Jul 5, 2013REFIT DOORS ETC. · EGRESS§ 27-2005 ADM CODE REFIT CLOSET DOOR IN THE 1st ROOM FROM EAST LOCATED AT APT 636, 6th STORY, 3rd APARTMENT FROM SOUTH AT WEST
    Class AClosed337Dec 17, 2012REFIT DOORS ETC. · EGRESS§ 27-2005 ADM CODE REFIT THE LOWER WINDOW SASH IN THE 1st ROOM FROM EAST LOCATED AT APT 337, 3rd STORY, 2nd APARTMENT FROM SOUTH AT WEST
    Class AClosed337Dec 17, 2012PAINT · PAINTING§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE CEILING AND ALL WALLS IN THE ENTIRE APARTMENT LOCATED AT APT 337, 3rd STORY, 2nd APARTMENT FROM SOUTH AT WEST
    Class AClosed—Jun 18, 2008REPAIR · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE IMPROPERLY COUNTERBALANCED LOWER WINDOW SASH 3 STY ROOM 301.
    Class AClosed—Jun 18, 2008FILE CERTIFICATION SMOKE DETECTOR - DO NOT USE, RULE REVISED · RETIREDD26-20.08,20.09 ADM CODE FILE CERTIFICATION OF SATISFACTORY INSTALLATION OF SMOKE DETECTING DEVICE IN ACCORDANCE WITH H.P.D. RULES AND REGULATIONS.
    Class AClosed
    Sep 7, 2016Apt 414
    PAINT · PAINTING
    § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT WALLS AND CEILINGS IN THE ENTIRE APARTMENT LOCATED AT APT 414, 4th STORY, 1st APARTMENT FROM WEST AT NORTH , SECTION AT SOUTH
    Class AClosedRENT IMPAIRING
    Sep 7, 2016Apt 410
    REPAIR FLUSHING APPARATUS OF WATER CLOSET · SEWERS AND DRAINAGE
    § 27-2026 ADM CODE REPAIR THE FLUSHING APPARATUS AND MAINTAIN SAME SO AS TO FLUSH EFFECTIVELY THE WATER CLOSET ... IN THE BATHROOM LOCATED AT APT 410, 4th STORY, 2nd APARTMENT FROM EAST AT SOUTH , SECTION AT SOUTH
    Class AClosed
    Sep 7, 2016Apt 410
    PAINT · PAINTING
    § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE WALLS IN THE ENTIRE APARTMENT LOCATED AT APT 410, 4th STORY, 2nd APARTMENT FROM EAST AT SOUTH , SECTION AT SOUTH
    Class AClosed
    Sep 7, 2016Apt 404
    REPAIR · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE DRAIN STOPPER MECHANISM AT WASHBASIN IN THE BATHROOM LOCATED AT APT 404, 4th STORY, 2nd APARTMENT FROM NORTH AT EAST , 3rd SECTION FROM NORTH AT EAST
    Class AClosed
    Sep 7, 2016Apt 330
    REPAIR WITH SIMILAR MATERIAL · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE WOODEN DOOR IN THE BATHROOM LOCATED AT APT 330, 3rd STORY, 5th APARTMENT FROM WEST AT NORTH , SECTION AT NORTH
    Class AClosed
    Sep 7, 2016Apt 330
    PAINT · PAINTING
    § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT WALLS AND CEILINGS IN THE ENTIRE APARTMENT LOCATED AT APT 330, 3rd STORY, 5th APARTMENT FROM WEST AT NORTH , SECTION AT NORTH
    Class AClosed
    Sep 7, 2016Apt 322
    PAINT · PAINTING
    § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT WALLS AND CEILINGS IN THE ENTIRE APARTMENT LOCATED AT APT 322, 3rd STORY, 8th APARTMENT FROM SOUTH AT WEST , 3rd SECTION FROM NORTH AT EAST
    Class AClosed
    Sep 7, 2016Apt 317
    REPAIR · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE STOPPER MECHANISM AT WASHBASIN IN THE BATHROOM LOCATED AT APT 317, 3rd STORY, 3rd APARTMENT FROM SOUTH AT WEST , 3rd SECTION FROM NORTH AT EAST
    Class AClosed
    Sep 7, 2016Apt 317
    PAINT · PAINTING
    § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE CEILING IN THE BATHROOM LOCATED AT APT 317, 3rd STORY, 3rd APARTMENT FROM SOUTH AT WEST , 3rd SECTION FROM NORTH AT EAST
    Class AClosed
    Sep 7, 2016Apt 230
    REPAIR · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE ELECTRICAL OUTLET ON WEST WALL IN THE BATHROOM LOCATED AT APT 230, 2nd STORY, 5th APARTMENT FROM WEST AT NORTH , SECTION AT NORTH
    Class AClosed
    Sep 7, 2016Apt 220
    PAINT · PAINTING
    § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE WALLS IN THE ENTIRE APARTMENT LOCATED AT APT 220, 2nd STORY, 6th APARTMENT FROM SOUTH AT WEST
    Class AClosed
    Jun 14, 2016Apt 506
    PAINT · PAINTING
    § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE NORTH WALL IN THE BATHROOM LOCATED AT APT 506, 5th STORY, 5th APARTMENT FROM NORTH AT EAST
    Class AClosed
    Jun 30, 2014Apt 1113
    REPAIR · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE LOWER SASH COUNTER BALANCE WINDOW IN THE FOYER LOCATED AT APT 1113, 11th STORY, 1st APARTMENT FROM SOUTH AT WEST
    Class AClosed
    Jul 5, 2013Apt 636
    REFIT DOORS ETC. · EGRESS
    § 27-2005 ADM CODE REFIT CLOSET DOOR IN THE 1st ROOM FROM EAST LOCATED AT APT 636, 6th STORY, 3rd APARTMENT FROM SOUTH AT WEST
    Class AClosed
    Dec 17, 2012Apt 337
    REFIT DOORS ETC. · EGRESS
    § 27-2005 ADM CODE REFIT THE LOWER WINDOW SASH IN THE 1st ROOM FROM EAST LOCATED AT APT 337, 3rd STORY, 2nd APARTMENT FROM SOUTH AT WEST
    Class AClosed
    Dec 17, 2012Apt 337
    PAINT · PAINTING
    § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT THE CEILING AND ALL WALLS IN THE ENTIRE APARTMENT LOCATED AT APT 337, 3rd STORY, 2nd APARTMENT FROM SOUTH AT WEST
    Class AClosed
    Jun 18, 2008
    REPAIR · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE IMPROPERLY COUNTERBALANCED LOWER WINDOW SASH 3 STY ROOM 301.
    Class AClosed
    Jun 18, 2008
    FILE CERTIFICATION SMOKE DETECTOR - DO NOT USE, RULE REVISED · RETIRED
    D26-20.08,20.09 ADM CODE FILE CERTIFICATION OF SATISFACTORY INSTALLATION OF SMOKE DETECTING DEVICE IN ACCORDANCE WITH H.P.D. RULES AND REGULATIONS.
    Page 6 of 6
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