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345 WEST 53 STREET

Manhattan · ZIP 10019 · BIN 1025396 · Hell's Kitchen · On record since Dec 17, 2004 · Built 1920

NeighborhoodⓘHell's Kitchen
Among the most complained-about buildings in Hell's Kitchen
More complaints than 100% of residential buildings in Hell's Kitchen over the last 10 years. Size-normalized by building volume.
100th pct
Activity TrendsLast 5 years
Complaints have increased in the last 2 years
↑ Up 1150% in the last 2 years (25 vs 2 prior 2 yrs)
20100'24'26
Complaint SeverityⓘLast 10 years
Among the highest rates of serious complaints nearby
29 Priority A and B complaints over 22 years — 2.8 per year on average. Size-normalized by building volume.
2.8/yr100th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 2004
35
1 active
Total Priority Aⓘ
10
Total Priority Bⓘ
19
1 active
No Access for Inspection (past 5 yrs)ⓘ
0%
0 complaints
Complaints over time
5 yrsAll time

First filed Dec 17, 2004. Latest: Aug 11, 2026.

Top complaint types
5 yrsAll time
A — ImminentB — SeriousC — StandardD — Minor
Complaint log
35total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Aug 11, 2026

Electrical Wiring: Defective/Exposed – In Progress

59

BACTIVE—
See something wrong? File a complaint with 311
—
Mar 2, 2026

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDMar 3, 2026

Ecb violation served

Feb 5, 2026

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDFeb 11, 2026

No violation warranted for complaint at time of inspection

Jan 7, 2026

Work Contrary to Stop Work Order

86

ACLOSEDJan 7, 2026

Complaint unsubstantiated based on department records

Jan 7, 2026

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDJan 14, 2026

Ecb violation served

Jan 7, 2026

Egress – Locked/Blocked/Improper/No Secondary Means

37

ACLOSEDJan 16, 2026

Ecb violation served

Dec 22, 2025

Work Contrary to Stop Work Order

86

ACLOSEDDec 22, 2025

Complaint unsubstantiated based on department records

Dec 17, 2025

Work Contrary to Stop Work Order

86

ACLOSEDDec 17, 2025

Complaint unsubstantiated based on department records

Dec 17, 2025

Work Contrary to Stop Work Order

86

ACLOSEDDec 18, 2025

Complaint unsubstantiated based on department records

Dec 17, 2025

Posted Notice or Order Removed/Tampered With

2A

BCLOSEDDec 17, 2025

Complaint unsubstantiated based on department records

Dec 17, 2025

Posted Notice or Order Removed/Tampered With

2A

BCLOSEDDec 17, 2025

Please see complaint number

Dec 17, 2025

Work Contrary to Stop Work Order

86

ACLOSEDDec 18, 2025

Complaint unsubstantiated based on department records

Dec 17, 2025

Posted Notice or Order Removed/Tampered With

2A

BCLOSEDDec 17, 2025

Please see complaint number

Dec 16, 2025

Work Contrary to Stop Work Order

86

ACLOSEDDec 16, 2025

Complaint unsubstantiated based on department records

Dec 8, 2025

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDDec 13, 2025

No violation warranted for complaint at time of inspection

Dec 7, 2025

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDDec 13, 2025

Ecb violation served

Dec 6, 2025

Boiler: Defective/Inoperative/No Permit

58

BCLOSEDFeb 6, 2026

Ecb violation served

Dec 5, 2025

Work Contrary to Stop Work Order

86

ACLOSEDDec 7, 2025

No violation warranted for complaint at time of inspection

Nov 28, 2025

Unlicensed/Illegal Activity

90

CCLOSEDDec 1, 2025

No violation warranted for complaint at time of inspection

Nov 18, 2025

Illegal Conversion

45

BCLOSEDJan 12, 2026

No violation warranted for complaint at time of inspection

Nov 10, 2025

Electrical Wiring: Defective/Exposed – In Progress

59

BCLOSEDNov 12, 2025

Insufficient information/unable to locate address

Nov 10, 2025

Certificate of Occupancy – None/Illegal/Contrary to CO

31

CCLOSEDNov 12, 2025

Complaint unsubstantiated based on department records

Nov 5, 2025

Work Without a Permit – Occupied Multiple Dwelling

7J

BCLOSEDNov 6, 2025

Ecb violation served

Nov 5, 2025

Gas Hook-Up/Piping – Illegal or Defective

65

ACLOSEDNov 6, 2025

Ecb violation served

Nov 5, 2025

Gas Hook-Up/Piping – Illegal or Defective

65

ACLOSEDNov 6, 2025

Please see complaint number

Jun 12, 2024

Tenant Safety Inspection

6V

CCLOSEDJun 12, 2024

Ecb violation served

Jun 12, 2024

Tenant Safety Inspection

6V

CCLOSEDJun 12, 2024

Ecb violation served

Jun 12, 2024

Tenant Safety Inspection

6V

CCLOSEDJun 12, 2024

Ecb violation served

Oct 18, 2019

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDOct 18, 2019

Ecb violation served

Sep 18, 2019

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDSep 18, 2019

Ecb violation served

May 25, 2019

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDJun 4, 2019

Inspector unable to gain access - 2nd attempt

Nov 9, 2018

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDNov 16, 2018

No violation warranted for complaint at time of inspection

Sep 29, 2017

Illegal Hotel Rooms in Residential Buildings

4A

BCLOSEDOct 4, 2017

Ecb violation served

Feb 16, 2012

Permit – None (Building/PA/Demo etc.)

05

BCLOSEDMay 25, 2012

Inspector unable to gain access - 2nd attempt

Dec 17, 2004

Certificate of Occupancy – None/Illegal/Contrary to CO

31

CCLOSEDDec 23, 2004

No violation warranted for complaint at time of inspection

BACTIVE
Aug 11, 2026
Electrical Wiring: Defective/Exposed – In Progress
59
BCLOSED
Mar 2, 2026
Work Without a Permit – Occupied Multiple Dwelling
7J
Closed Mar 3, 2026

Ecb violation served

BCLOSED
Feb 5, 2026
Electrical Wiring: Defective/Exposed – In Progress
59
Closed Feb 11, 2026

No violation warranted for complaint at time of inspection

ACLOSED
Jan 7, 2026
Work Contrary to Stop Work Order
86
Closed Jan 7, 2026

Complaint unsubstantiated based on department records

BCLOSED
Jan 7, 2026
Electrical Wiring: Defective/Exposed – In Progress
59
Closed Jan 14, 2026

Ecb violation served

ACLOSED
Jan 7, 2026
Egress – Locked/Blocked/Improper/No Secondary Means
37
Closed Jan 16, 2026

Ecb violation served

ACLOSED
Dec 22, 2025
Work Contrary to Stop Work Order
86
Closed Dec 22, 2025

Complaint unsubstantiated based on department records

ACLOSED
Dec 17, 2025
Work Contrary to Stop Work Order
86
Closed Dec 17, 2025

Complaint unsubstantiated based on department records

ACLOSED
Dec 17, 2025
Work Contrary to Stop Work Order
86
Closed Dec 18, 2025

Complaint unsubstantiated based on department records

BCLOSED
Dec 17, 2025
Posted Notice or Order Removed/Tampered With
2A
Closed Dec 17, 2025

Complaint unsubstantiated based on department records

BCLOSED
Dec 17, 2025
Posted Notice or Order Removed/Tampered With
2A
Closed Dec 17, 2025

Please see complaint number

ACLOSED
Dec 17, 2025
Work Contrary to Stop Work Order
86
Closed Dec 18, 2025

Complaint unsubstantiated based on department records

BCLOSED
Dec 17, 2025
Posted Notice or Order Removed/Tampered With
2A
Closed Dec 17, 2025

Please see complaint number

ACLOSED
Dec 16, 2025
Work Contrary to Stop Work Order
86
Closed Dec 16, 2025

Complaint unsubstantiated based on department records

BCLOSED
Dec 8, 2025
Electrical Wiring: Defective/Exposed – In Progress
59
Closed Dec 13, 2025

No violation warranted for complaint at time of inspection

BCLOSED
Dec 7, 2025
Electrical Wiring: Defective/Exposed – In Progress
59
Closed Dec 13, 2025

Ecb violation served

BCLOSED
Dec 6, 2025
Boiler: Defective/Inoperative/No Permit
58
Closed Feb 6, 2026

Ecb violation served

ACLOSED
Dec 5, 2025
Work Contrary to Stop Work Order
86
Closed Dec 7, 2025

No violation warranted for complaint at time of inspection

CCLOSED
Nov 28, 2025
Unlicensed/Illegal Activity
90
Closed Dec 1, 2025

No violation warranted for complaint at time of inspection

BCLOSED
Nov 18, 2025
Illegal Conversion
45
Closed Jan 12, 2026

No violation warranted for complaint at time of inspection

BCLOSED
Nov 10, 2025
Electrical Wiring: Defective/Exposed – In Progress
59
Closed Nov 12, 2025

Insufficient information/unable to locate address

CCLOSED
Nov 10, 2025
Certificate of Occupancy – None/Illegal/Contrary to CO
31
Closed Nov 12, 2025

Complaint unsubstantiated based on department records

BCLOSED
Nov 5, 2025
Work Without a Permit – Occupied Multiple Dwelling
7J
Closed Nov 6, 2025

Ecb violation served

ACLOSED
Nov 5, 2025
Gas Hook-Up/Piping – Illegal or Defective
65
Closed Nov 6, 2025

Ecb violation served

ACLOSED
Nov 5, 2025
Gas Hook-Up/Piping – Illegal or Defective
65
Closed Nov 6, 2025

Please see complaint number

CCLOSED
Jun 12, 2024
Tenant Safety Inspection
6V
Closed Jun 12, 2024

Ecb violation served

CCLOSED
Jun 12, 2024
Tenant Safety Inspection
6V
Closed Jun 12, 2024

Ecb violation served

CCLOSED
Jun 12, 2024
Tenant Safety Inspection
6V
Closed Jun 12, 2024

Ecb violation served

BCLOSED
Oct 18, 2019
Illegal Hotel Rooms in Residential Buildings
4A
Closed Oct 18, 2019

Ecb violation served

BCLOSED
Sep 18, 2019
Illegal Hotel Rooms in Residential Buildings
4A
Closed Sep 18, 2019

Ecb violation served

BCLOSED
May 25, 2019
Illegal Hotel Rooms in Residential Buildings
4A
Closed Jun 4, 2019

Inspector unable to gain access - 2nd attempt

BCLOSED
Nov 9, 2018
Illegal Hotel Rooms in Residential Buildings
4A
Closed Nov 16, 2018

No violation warranted for complaint at time of inspection

BCLOSED
Sep 29, 2017
Illegal Hotel Rooms in Residential Buildings
4A
Closed Oct 4, 2017

Ecb violation served

BCLOSED
Feb 16, 2012
Permit – None (Building/PA/Demo etc.)
05
Closed May 25, 2012

Inspector unable to gain access - 2nd attempt

CCLOSED
Dec 17, 2004
Certificate of Occupancy – None/Illegal/Contrary to CO
31
Closed Dec 23, 2004

No violation warranted for complaint at time of inspection