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16 EAST 28 STREET

Manhattan · ZIP 10016 · BIN 1016894 · Midtown South-Flatiron-Union Square · On record since Jul 5, 1994 · Built 1912

NeighborhoodⓘMidtown South-Flatiron…
Worse than most buildings in Midtown South-Flatiron-Union Square
More complaints than 82% of residential buildings in Midtown South-Flatiron-Union Square over the last 10 years. Size-normalized by building volume.
82nd pct
Activity TrendsLast 5 years
Complaints have decreased in recent years
↓ Down 14% in the last 2 years (30 vs 35 prior 2 yrs)
50250'21'26
Complaint SeverityⓘLast 10 years
More serious complaints than most buildings nearby
75 Priority A and B complaints over 32 years — 5.8 per year on average. Size-normalized by building volume.
5.8/yr76th pct(med. 0.2/yr)fewermedianmost
Department of Buildings Complaints
Total complaints since 1994
161
7 active
Total Priority Aⓘ
8
Total Priority Bⓘ
67
2 active
No Access for Inspection (past 5 yrs)ⓘ
6%
5 complaints
Complaints over time
5 yrsAll time

First filed Jul 5, 1994. Latest: Sep 17, 2026.

Top complaint types
5 yrsAll time
Complaint log
7total
Active onlyAll
DateComplaint typePriorityStatusClosedOutcome
Sep 17, 2026

Vent/Exhaust – Illegal/Improper

53

DACTIVESep 18, 2026
See something wrong? File a complaint with 311
A — ImminentB — SeriousC — StandardD — Minor

Complaint assigned to boiler unit

Jun 18, 2026

Vent/Exhaust – Illegal/Improper

53

DACTIVE——
May 25, 2026

Elevator: Multiple Devices on Property

6M

CACTIVE——
Apr 16, 2026

Vent/Exhaust – Illegal/Improper

53

DACTIVE——
Apr 11, 2026

Boiler: Defective/Inoperative/No Permit

58

BACTIVE——
Apr 4, 2026

Boiler: Defective/Inoperative/No Permit

58

BACTIVE——
Sep 20, 2021

Facade (LL11/98) – Unsafe Notification

2L

DACTIVEOct 5, 2021

Ll11 unsafe - initiated

DACTIVE
Sep 17, 2026
Vent/Exhaust – Illegal/Improper
53
Closed Sep 18, 2026

Complaint assigned to boiler unit

DACTIVE
Jun 18, 2026
Vent/Exhaust – Illegal/Improper
53
CACTIVE
May 25, 2026
Elevator: Multiple Devices on Property
6M
DACTIVE
Apr 16, 2026
Vent/Exhaust – Illegal/Improper
53
BACTIVE
Apr 11, 2026
Boiler: Defective/Inoperative/No Permit
58
BACTIVE
Apr 4, 2026
Boiler: Defective/Inoperative/No Permit
58
DACTIVE
Sep 20, 2021
Facade (LL11/98) – Unsafe Notification
2L
Closed Oct 5, 2021

Ll11 unsafe - initiated