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255 DORLAND ST

Castro/Upper Market · San Francisco, CA · Parcel 3580196 · Last violation Jul 21, 2026 · Last complaint Jul 21, 2026

NeighborhoodCastro/Upper Market
More violations than 99% of nearby buildings
More violations than 99% of buildings and more complaints than 100% of buildings in Castro/Upper Market. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 9 violations · 14 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
All DBI violations have been resolved
Notices of Violation issued by the Department of Building Inspection, by current status.
Severe0
Serious0
Minor0

What to watch forⓘ

  1. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

    • California Tenant Guide
    • San Francisco Housing Code §1001(m), (n)
  2. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

311 Housing Complaints
Total complaints since 2013
42
3 per year avg.↑ Up 17% in the last 2 years (14 vs 12 prior 2 yrs)
Complaint severity
Last 5 years
29
Severeⓘ2
Seriousⓘ22
Minorⓘ5
Dept. of Building Inspection Violations
Total violations since 2019
24
3 per year avg.↑ Up 200% in the last 2 years (9 vs 3 prior 2 yrs)
Open violations
0
No open DBI violations on record.

Top violation categories

5 yrsAll time
Plumbingⓘ2 violations
Electricalⓘ1 violations
Heat / hot waterⓘ1 violations
Peeling paintⓘ1 violations
Exterior & windowsⓘ1 violations
No specific condition stated6 violations
See violation log below.

Top complaint types

5 yrsAll time
Infestation Rodent Insect8 complaints
Infestation Bed Bugs5 complaints
General Maintenance Not In List Above4 complaints
Plumbing Broken Leaking4 complaints
Mold And Mildew2 complaints
Bathroom1 complaints
Ventilation Inadequate Or None1 complaints
Doors Windows Broken Defective1 complaints
Fire Hazard1 complaints
Heat Lack Of Heat1 complaints
Paint Peeling1 complaints
See violations (24) →See complaints (42) →
See something wrong? File a complaint with SF 311

Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

  • California Tenant Guide
  • San Francisco Housing Code §701
  • Tenants here have reported pests.
    Worth checkingⓘ
    Look along baseboards and inside low cabinets for droppings, greasy rub marks or tracks, and check whether the bins outside overflow and whether gaps around exterior doors are sealed.
    details ▸

    California law requires buildings and grounds to be kept clean and sanitary and free from debris, filth, rubbish, garbage, rodents and vermin. San Francisco requires property owners to keep their property free of vermin, and requires an owner or manager to respond to a tenant's bed bug complaint by hiring a licensed pest control operator.

    • California Tenant Guide
    • SF.gov, Keeping your building free of vermin