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311 11TH AVE

Inner Richmond · San Francisco, CA · Parcel 1443001 · Last violation Sep 9, 2024 · Last complaint Nov 17, 2025

NeighborhoodInner Richmond
More violations than 98% of nearby buildings
More violations than 98% of buildings and more complaints than 99% of buildings in Inner Richmond. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 0 violations · 15 complaints
'21'25ViolationsComplaints
Severityⓘopen violations
8 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe1
Serious4
Minor3

What to watch forⓘ

  1. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

    Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

    • California Tenant Guide
    • San Francisco Housing Code §701
  2. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

311 Housing Complaints
Total complaints since 2018
64
7 per year avg.↓ Down 46% in the last 2 years (15 vs 28 prior 2 yrs)
Complaint severity
Last 5 years
57
Severeⓘ26
Seriousⓘ17
Minorⓘ14
Dept. of Building Inspection Violations
Total violations since 1997
71
2 per year avg.↓ Down 100% in the last 2 years (0 vs 26 prior 2 yrs)
Open violations
8
Severeⓘ1
Seriousⓘ4
Minorⓘ3

Top violation categories

5 yrsAll time
Smoke detectorsⓘ6 violations
Fire safetyⓘ5 violations
Plumbingⓘ4 violations
Exterior & windowsⓘ4 violations
Peeling paintⓘ3 violations
Electricalⓘ3 violations
Lead-safe work practicesⓘ1 violations
Heat / hot waterⓘ1 violations
Floors & stairsⓘ1 violations
No specific condition stated15 violations
See violation log below.

Top complaint types

5 yrsAll time
Heat Lack Of Heat16 complaints
General Maintenance Not In List Above10 complaints
Ventilation Inadequate Or None7 complaints
Bathroom4 complaints
Hot Water Lack Of Hot Water3 complaints
Plumbing Broken Leaking3 complaints
Electrical Hazardous Condition2 complaints
Electrical Non Hazard2 complaints
Doors Windows Broken Defective1 complaints
Mold And Mildew1 complaints
Paint Lead Violating Safe Practices1 complaints
Paint Peeling1 complaints
Smoke Detectors Missing Broken Unit Interior1 complaints
Blocked Exit Common Areas1 complaints
Fire Hazard1 complaints
Fire Sprinkler System1 complaints
Garbage Receptacles1 complaints
Deck Stairs Handrails1 complaints
Hide violations (71) ↑See complaints (64) →

Violation log

71 DBI violations

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
OpenMay 18, 2020DBI code violation—A complaint has been filed with this department regarding unpermitted construction at above location. New framing partitions installed in commercial space. Building permit application # 201906264417 has been filed for tenant improvement but not yet issued. Code/Section: FBC 103A, 102A Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
See something wrong? File a complaint with SF 311
  • California Tenant Guide
  • San Francisco Housing Code §1001(m), (n)
  • Smoke detector problems have been reported here.
    Worth checkingⓘ
    Look for a smoke detector in each bedroom and in the common stairwell, and for a carbon monoxide detector if the unit has a gas stove, a gas heater or an attached garage.
    details ▸

    California law requires working smoke detectors in all bedrooms and other designated areas of a rental unit, and apartment complexes must also have them in common stairwells. Any unit with appliances that burn fossil fuels such as natural gas, propane or fuel oil, or with an attached garage, must also have working carbon monoxide detectors.

    • California Tenant Guide
    • not activeApr 17, 2020Electrical—A complaint investigation has revealed commercial tenant improvement, partition walls. Permit filed not issued. Plumbing and electrical upgrades. This is non-essential construction. Ref order of the Health Officer No C19-07b. Monthly monitoring fee applies. Code/Section: 103A
    not activeOct 30, 2017building sectionthis notice includes violations for the areas noted.interior of room unit #15 in subject property located at 311 11th avenue.
    not activeOct 30, 2017building sectionrepair window sash cords (1001(h) hc)replace missing sash cord of window (right side unit of a pair) to allow normal smooth open/close operation.
    not activeOct 30, 2017other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice), it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
    not activeJan 16, 2007building sectionthis notice includes violations for the areas noted.311 11th ave unit#5
    not activeJan 16, 2007other sectionprovide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)guest room #5 heat test measured 64 degree guest room #7 measured 68 degree(window taped) furnace time clock was correctly set
    not activeJan 16, 2007building sectionrepair window sash frame (1001(h),708 hc)guest room # 5 and 7 provide weather stripping for windows(air infiltration) infiltration heat flow can be reduced by restricting the amount of unconditioned outside air which enters the habitable spaces,is heated or cooled,and then escapes.
    not activeJan 16, 2007other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as schedule on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with the inspector, and provide all tenants with notification as required by california civil code section 1954(san francisco housing code section 303(b),if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
    not activeJun 23, 2006building sectionthis notice includes violations for the areas noted.311 11th av *heat sweep inspection *routine inspection of the (common area) building sec.(303 a s.f.h.c.)
    not activeJun 23, 2006building sectionrepair window sash frame (1001(h),708 hc)remove nail/screw and blocking community bathroom windows: where required are to be in good working condition,must be able to close/open easily(no air infilitration) and able to stay open without any outside assistance.
    not activeJun 23, 2006smoke detection sectioncentral alarm system (908, 909 hc)provide certification: reminder central alarm panel are required to be cerifed annually by a licenced contractor and post ceritification on the panel door (sec 908,909,(b) s.f.h.c. and n.f.p.a. 72 testing certification requirements.
    not activeJun 23, 2006building sectionprovide ventilation for furnace room (1001(b)(7),(8),& (g)hc)provide approved permanent combustion air for the furnace room (low air vent opening)
    not activeJun 23, 2006fire sectionmaintain fire escape drop ladder in working condition (sec 908 hc)note: property manager, owner or the owner's agent needs to provide a proof of the workability of the fire escape ladders. non-working fire escape ladder is a life safety hazard and must be corrected immediately. provide a written report from a qualified service company or licenced contractor stating that all parts and cables have tested and are functional or ***contact the housing inspector (within 30 days) to witness lowering the ladder in person. **reminder**all manufacturers recommend that the fire escape drop ladder be maintained and serviced annually, particularly the cable and all moving parts. lubricate and drop the ladder at least once a year.
    not activeJun 23, 2006fire sectionprovide fire proofing with approved materials (hc 1001(m), 809)cover the interior side of the garbage room door with #24 gauge gav sheetmetal sec 805 s.f.h.c. sec 1003.3.3.11 of the building code.
    not activeJun 23, 2006building sectionother building violationswhere required: provide designated missing unit number (706 (9) sfhc) sec(107.10 s.f.b.c.)
    not activeJun 23, 2006other sectionheat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)upon reinspection: provide access to the force air furnace's time clock and the thermostat location for inspection
    not activeSep 2, 1997other sectionprovide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)—
    not activeSep 2, 1997other sectioninstall timeclock at or near the heating source to control the heating system. (701c hc)—
    not activeSep 2, 1997other sectionmove non-tamperable temp.-sensing device with a + to -1 1/2 degree f. (.8 degrees c.) tol., centrally located in bldg in habitable rm (not mgr or owner's) to which heat is provided, occupied or not. (701c hc)to a centraly located habitable room.
    not activeSep 2, 1997other sectionset timeclock to provide the required amount and hours of heat. (701c hc)—
    OpenMay 18, 2020
    DBI code violation
    A complaint has been filed with this department regarding unpermitted construction at above location. New framing partitions installed in commercial space. Building permit application # 201906264417 has been filed for tenant improvement but not yet issued. Code/Section: FBC 103A, 102A Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    not activeApr 17, 2020
    Electrical
    A complaint investigation has revealed commercial tenant improvement, partition walls. Permit filed not issued. Plumbing and electrical upgrades. This is non-essential construction. Ref order of the Health Officer No C19-07b. Monthly monitoring fee applies. Code/Section: 103A
    not activeOct 30, 2017
    building section · this notice includes violations for the areas noted.
    interior of room unit #15 in subject property located at 311 11th avenue.
    not activeOct 30, 2017
    building section · repair window sash cords (1001(h) hc)
    replace missing sash cord of window (right side unit of a pair) to allow normal smooth open/close operation.
    not activeOct 30, 2017
    other section · inspector comments
    it is the property owner's responsibility to be present or direct his/her representative to attend, the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice), it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
    not activeJan 16, 2007
    building section · this notice includes violations for the areas noted.
    311 11th ave unit#5
    not activeJan 16, 2007
    other section · provide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)
    guest room #5 heat test measured 64 degree guest room #7 measured 68 degree(window taped) furnace time clock was correctly set
    not activeJan 16, 2007
    building section · repair window sash frame (1001(h),708 hc)
    guest room # 5 and 7 provide weather stripping for windows(air infiltration) infiltration heat flow can be reduced by restricting the amount of unconditioned outside air which enters the habitable spaces,is heated or cooled,and then escapes.
    not activeJan 16, 2007
    other section · inspector comments
    it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as schedule on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with the inspector, and provide all tenants with notification as required by california civil code section 1954(san francisco housing code section 303(b),if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
    not activeJun 23, 2006
    building section · this notice includes violations for the areas noted.
    311 11th av *heat sweep inspection *routine inspection of the (common area) building sec.(303 a s.f.h.c.)
    not activeJun 23, 2006
    building section · repair window sash frame (1001(h),708 hc)
    remove nail/screw and blocking community bathroom windows: where required are to be in good working condition,must be able to close/open easily(no air infilitration) and able to stay open without any outside assistance.
    not activeJun 23, 2006
    smoke detection section · central alarm system (908, 909 hc)
    provide certification: reminder central alarm panel are required to be cerifed annually by a licenced contractor and post ceritification on the panel door (sec 908,909,(b) s.f.h.c. and n.f.p.a. 72 testing certification requirements.
    not activeJun 23, 2006
    building section · provide ventilation for furnace room (1001(b)(7),(8),& (g)hc)
    provide approved permanent combustion air for the furnace room (low air vent opening)
    not activeJun 23, 2006
    fire section · maintain fire escape drop ladder in working condition (sec 908 hc)
    note: property manager, owner or the owner's agent needs to provide a proof of the workability of the fire escape ladders. non-working fire escape ladder is a life safety hazard and must be corrected immediately. provide a written report from a qualified service company or licenced contractor stating that all parts and cables have tested and are functional or ***contact the housing inspector (within 30 days) to witness lowering the ladder in person. **reminder**all manufacturers recommend that the fire escape drop ladder be maintained and serviced annually, particularly the cable and all moving parts. lubricate and drop the ladder at least once a year.
    not activeJun 23, 2006
    fire section · provide fire proofing with approved materials (hc 1001(m), 809)
    cover the interior side of the garbage room door with #24 gauge gav sheetmetal sec 805 s.f.h.c. sec 1003.3.3.11 of the building code.
    not activeJun 23, 2006
    building section · other building violations
    where required: provide designated missing unit number (706 (9) sfhc) sec(107.10 s.f.b.c.)
    not activeJun 23, 2006
    other section · heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)
    upon reinspection: provide access to the force air furnace's time clock and the thermostat location for inspection
    not activeSep 2, 1997
    other section · provide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)
    not activeSep 2, 1997
    other section · install timeclock at or near the heating source to control the heating system. (701c hc)
    not activeSep 2, 1997
    other section · move non-tamperable temp.-sensing device with a + to -1 1/2 degree f. (.8 degrees c.) tol., centrally located in bldg in habitable rm (not mgr or owner's) to which heat is provided, occupied or not. (701c hc)
    to a centraly located habitable room.
    not activeSep 2, 1997
    other section · set timeclock to provide the required amount and hours of heat. (701c hc)
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