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311 11TH AVE

Inner Richmond · San Francisco, CA · Parcel 1443001 · Last violation Sep 9, 2024 · Last complaint Nov 17, 2025

NeighborhoodInner Richmond
More violations than 98% of nearby buildings
More violations than 98% of buildings and more complaints than 99% of buildings in Inner Richmond. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 0 violations · 15 complaints
'21'25ViolationsComplaints
Severityⓘopen violations
8 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe1
Serious4
Minor3

What to watch forⓘ

  1. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

    Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

    • California Tenant Guide
    • San Francisco Housing Code §701
  2. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

311 Housing Complaints
Total complaints since 2018
64
7 per year avg.↓ Down 46% in the last 2 years (15 vs 28 prior 2 yrs)
Complaint severity
Last 5 years
57
Severeⓘ26
Seriousⓘ17
Minorⓘ14
Dept. of Building Inspection Violations
Total violations since 1997
71
2 per year avg.↓ Down 100% in the last 2 years (0 vs 26 prior 2 yrs)
Open violations
8
Severeⓘ1
Seriousⓘ4
Minorⓘ3

Top violation categories

5 yrsAll time
Smoke detectorsⓘ6 violations
Fire safetyⓘ5 violations
Plumbingⓘ4 violations
Exterior & windowsⓘ4 violations
Peeling paintⓘ3 violations
Electricalⓘ3 violations
Lead-safe work practicesⓘ1 violations
Heat / hot waterⓘ1 violations
Floors & stairsⓘ1 violations
No specific condition stated15 violations
See violation log below.

Top complaint types

5 yrsAll time
Heat Lack Of Heat16 complaints
General Maintenance Not In List Above10 complaints
Ventilation Inadequate Or None7 complaints
Bathroom4 complaints
Hot Water Lack Of Hot Water3 complaints
Plumbing Broken Leaking3 complaints
Electrical Hazardous Condition2 complaints
Electrical Non Hazard2 complaints
Doors Windows Broken Defective1 complaints
Mold And Mildew1 complaints
Paint Lead Violating Safe Practices1 complaints
Paint Peeling1 complaints
Smoke Detectors Missing Broken Unit Interior1 complaints
Blocked Exit Common Areas1 complaints
Fire Hazard1 complaints
Fire Sprinkler System1 complaints
Garbage Receptacles1 complaints
Deck Stairs Handrails1 complaints
See violations (71) →Hide complaints (64) ↑

Complaint log

64 311 complaints

StatusFiledType
ClosedMay 10, 2022Heat Lack Of Heat
ClosedMay 6, 2022Ventilation Inadequate Or None
ClosedApr 28, 2022Bathroom
Closed
See something wrong? File a complaint with SF 311
  • California Tenant Guide
  • San Francisco Housing Code §1001(m), (n)
  • Smoke detector problems have been reported here.
    Worth checkingⓘ
    Look for a smoke detector in each bedroom and in the common stairwell, and for a carbon monoxide detector if the unit has a gas stove, a gas heater or an attached garage.
    details ▸

    California law requires working smoke detectors in all bedrooms and other designated areas of a rental unit, and apartment complexes must also have them in common stairwells. Any unit with appliances that burn fossil fuels such as natural gas, propane or fuel oil, or with an attached garage, must also have working carbon monoxide detectors.

    • California Tenant Guide
    • Apr 21, 2022
    Bathroom
    ClosedApr 21, 2022Paint Peeling
    ClosedApr 1, 2022Mold And Mildew
    ClosedNov 4, 2021General Maintenance Not In List Above
    ClosedNov 5, 2020General Maintenance Not In List Above
    ClosedOct 28, 2020Inadequately Maintained Building Exterior
    ClosedAug 27, 2020Ventilation Inadequate Or None
    ClosedAug 25, 2020Heat Lack Of Heat
    ClosedJul 29, 2020Hot Water Lack Of Hot Water
    ClosedApr 4, 2020Bathroom
    ClosedApr 17, 2018Plumbing Broken Leaking
    ClosedMay 10, 2022
    Heat Lack Of Heat
    ClosedMay 6, 2022
    Ventilation Inadequate Or None
    ClosedApr 28, 2022
    Bathroom
    ClosedApr 21, 2022
    Bathroom
    ClosedApr 21, 2022
    Paint Peeling
    ClosedApr 1, 2022
    Mold And Mildew
    ClosedNov 4, 2021
    General Maintenance Not In List Above
    ClosedNov 5, 2020
    General Maintenance Not In List Above
    ClosedOct 28, 2020
    Inadequately Maintained Building Exterior
    ClosedAug 27, 2020
    Ventilation Inadequate Or None
    ClosedAug 25, 2020
    Heat Lack Of Heat
    ClosedJul 29, 2020
    Hot Water Lack Of Hot Water
    ClosedApr 4, 2020
    Bathroom
    ClosedApr 17, 2018
    Plumbing Broken Leaking
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