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311 11TH AVE

Inner Richmond · San Francisco, CA · Parcel 1443001 · Last violation Sep 9, 2024 · Last complaint Nov 17, 2025

NeighborhoodInner Richmond
More violations than 98% of nearby buildings
More violations than 98% of buildings and more complaints than 99% of buildings in Inner Richmond. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 0 violations · 15 complaints
'21'25ViolationsComplaints
Severityⓘopen violations
8 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe1
Serious4
Minor3

What to watch forⓘ

  1. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

    Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

    • California Tenant Guide
    • San Francisco Housing Code §701
  2. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

311 Housing Complaints
Total complaints since 2018
64
7 per year avg.↓ Down 46% in the last 2 years (15 vs 28 prior 2 yrs)
Complaint severity
Last 5 years
57
Severeⓘ26
Seriousⓘ17
Minorⓘ14
Dept. of Building Inspection Violations
Total violations since 1997
71
2 per year avg.↓ Down 100% in the last 2 years (0 vs 26 prior 2 yrs)
Open violations
8
Severeⓘ1
Seriousⓘ4
Minorⓘ3

Top violation categories

5 yrsAll time
Fire safetyⓘ8 violations
Exterior & windowsⓘ7 violations
Heat / hot waterⓘ7 violations
Smoke detectorsⓘ7 violations
Plumbingⓘ6 violations
Electricalⓘ5 violations
Peeling paintⓘ3 violations
Permits & unpermitted workⓘ1 violations
Lead-safe work practicesⓘ1 violations
Heating equipmentⓘ1 violations
Ventilation & lightⓘ1 violations
Floors & stairsⓘ1 violations
No specific condition stated23 violations
1 still open. See violation log below.

Top complaint types

5 yrsAll time
Heat Lack Of Heat17 complaints
General Maintenance Not In List Above11 complaints
Ventilation Inadequate Or None8 complaints
Bathroom5 complaints
Hot Water Lack Of Hot Water4 complaints
Plumbing Broken Leaking4 complaints
Electrical Hazardous Condition2 complaints
Electrical Non Hazard2 complaints
Garbage Receptacles1 complaints
Deck Stairs Handrails1 complaints
Blocked Exit Common Areas1 complaints
Doors Windows Broken Defective1 complaints
Fire Hazard1 complaints
Mold And Mildew1 complaints
Paint Lead Violating Safe Practices1 complaints
Paint Peeling1 complaints
Smoke Detectors Missing Broken Unit Interior1 complaints
Inadequately Maintained Building Exterior1 complaints
Fire Sprinkler System1 complaints
Hide violations (71) ↑See complaints (64) →

Violation log

8 DBI violations · Open

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
OpenSep 9, 2024Electrical—Installed 4 kilns at ground floor without a building permit and the required approvals. The kilns are electrically powered. Code/Section: SFBC 103.A Monthly monitoring fee applies. Code/Section: SFBC 110A Table 1A-K
See something wrong? File a complaint with SF 311
  • California Tenant Guide
  • San Francisco Housing Code §1001(m), (n)
  • Smoke detector problems have been reported here.
    Worth checkingⓘ
    Look for a smoke detector in each bedroom and in the common stairwell, and for a carbon monoxide detector if the unit has a gas stove, a gas heater or an attached garage.
    details ▸

    California law requires working smoke detectors in all bedrooms and other designated areas of a rental unit, and apartment complexes must also have them in common stairwells. Any unit with appliances that burn fossil fuels such as natural gas, propane or fuel oil, or with an attached garage, must also have working carbon monoxide detectors.

    • California Tenant Guide
    • OpenMar 7, 2024Electrical—Electrical work performed without benefit of electrical permit. A monthly monitoring fee will be assessed. Sec 110A, Table1A-K Code/Section: 89.120
    OpenJul 18, 2022Plumbing—A complaint investigation revealed work has commenced under a suspended permit. PA202208090143 was suspended on August 30, 2022 per request by SF department of City Planning. On August 12, 2022, the subject permit was issued by DBI authorizing the following: ¿ADD A NEW SHOWER & TOILIET IN (E) UPPER FLOOR GUEST ROOMS 4 & 8. RELOCATE SINKS AND CLOSETS AS SHOWN PER PLANS. WORK IS CONTINUATION OF WORK STARTED UNDER PA202010217081. NO CHANGE TO UNIT SIZE in SRO.¿ On August 4th 2022 the project representative was contacted due to concerns from complainant regarding preparing work in unit #8. On August 8th 2022 The property was inspected based on multiple concerns of ongoing work in unit 8 and 14. Plans were reviewed and they verify that work in unit 14 is within the scope of the approved and issued building permit. Access provided to unit # 8. No major construction or demolition of walls were observed. Contractor was advised not to do any work in unit #8 and that a building permit is required for any remodel work in unit # 8 On August 30th 2022 DBI scheduled an inspection for PA202010217081 at 9 a.m. to review all complaints. The inspector arrived at 9:15 a.m.and found no one on site,.The inspector called the contractor and the contractor said that he was still in route to the inspection location. The inspector informed the contractor that he would need to reschedule the inspection due to the inspector¿s limited time schedule. The contractor agreed. On September 12th 2022, a site visit with, Henry Karnilowicz and contractor occurred. New work observed in unit # 8 (Removal of plaster in some of the walls, framing of partition for shower enclosure, adding framing material to door opening to enclose it and rough plumbing work) despite permit being suspended. Specified to both Mr. Karnilowicz and contractor that work should NOT continue in units 4 or 8 until work for the façade under PA202010217081 has been completed and planning gives approval for reinstating PA202208090143 Code/Section: SFBC106A.4.5, 102A Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenFeb 12, 2021Heating equipment—New bathrooms being constructed on 2nd floor in guest rooms 5 and 9, and in boiler/storage room area. Kitchen added in guest room #5. PA 202010076054 and 202010146425 issued for bathroom remodels have been revoked. Code/section SFBC 103A Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenFeb 12, 2021Permits & unpermitted work—COMMERCIAL - GAS, DWV, H20 PIPING AND FIXTURES INSTALLED WITHOUT A PERMIT IN GROUND LEVEL COMMERCIAL SPACE. WATER HEATER INSTALLED WITHOUT PERMIT. MECHANICAL - FURNACES INSTALLED WITHOUT A PERMIT. PENALTY 9X $302.25 Code/Section: CPC Chapters 1, 3, 4, 5, 6, 7, 12. CMC Chapters 1, 3, 8, 9 Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenFeb 8, 2021Electrical—Electrical equipment, wiring and systems deemed to be hazardous to human life or structure safety. Electrical work performed without an electrical permit: installation of new electrical service. Code/Section SFEC 89.126 (A), 89.123 (C) Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenJan 28, 2021Plumbing—RESIDENTIAL - UNITS # 5, 9, AND UTILITY ROOM PLUMBING INSTALLED WITHOUT A PERMIT. GAS DWV, H2O PIPING AND FIXTURES INSTALLED. - WATER HEATER ALSO INSTALLED. PENALTY 9X $534.75 Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenMay 18, 2020DBI code violation—A complaint has been filed with this department regarding unpermitted construction at above location. New framing partitions installed in commercial space. Building permit application # 201906264417 has been filed for tenant improvement but not yet issued. Code/Section: FBC 103A, 102A Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenSep 9, 2024
    Electrical
    Installed 4 kilns at ground floor without a building permit and the required approvals. The kilns are electrically powered. Code/Section: SFBC 103.A Monthly monitoring fee applies. Code/Section: SFBC 110A Table 1A-K
    OpenMar 7, 2024
    Electrical
    Electrical work performed without benefit of electrical permit. A monthly monitoring fee will be assessed. Sec 110A, Table1A-K Code/Section: 89.120
    OpenJul 18, 2022
    Plumbing
    A complaint investigation revealed work has commenced under a suspended permit. PA202208090143 was suspended on August 30, 2022 per request by SF department of City Planning. On August 12, 2022, the subject permit was issued by DBI authorizing the following: ¿ADD A NEW SHOWER & TOILIET IN (E) UPPER FLOOR GUEST ROOMS 4 & 8. RELOCATE SINKS AND CLOSETS AS SHOWN PER PLANS. WORK IS CONTINUATION OF WORK STARTED UNDER PA202010217081. NO CHANGE TO UNIT SIZE in SRO.¿ On August 4th 2022 the project representative was contacted due to concerns from complainant regarding preparing work in unit #8. On August 8th 2022 The property was inspected based on multiple concerns of ongoing work in unit 8 and 14. Plans were reviewed and they verify that work in unit 14 is within the scope of the approved and issued building permit. Access provided to unit # 8. No major construction or demolition of walls were observed. Contractor was advised not to do any work in unit #8 and that a building permit is required for any remodel work in unit # 8 On August 30th 2022 DBI scheduled an inspection for PA202010217081 at 9 a.m. to review all complaints. The inspector arrived at 9:15 a.m.and found no one on site,.The inspector called the contractor and the contractor said that he was still in route to the inspection location. The inspector informed the contractor that he would need to reschedule the inspection due to the inspector¿s limited time schedule. The contractor agreed. On September 12th 2022, a site visit with, Henry Karnilowicz and contractor occurred. New work observed in unit # 8 (Removal of plaster in some of the walls, framing of partition for shower enclosure, adding framing material to door opening to enclose it and rough plumbing work) despite permit being suspended. Specified to both Mr. Karnilowicz and contractor that work should NOT continue in units 4 or 8 until work for the façade under PA202010217081 has been completed and planning gives approval for reinstating PA202208090143 Code/Section: SFBC106A.4.5, 102A Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenFeb 12, 2021
    Heating equipment
    New bathrooms being constructed on 2nd floor in guest rooms 5 and 9, and in boiler/storage room area. Kitchen added in guest room #5. PA 202010076054 and 202010146425 issued for bathroom remodels have been revoked. Code/section SFBC 103A Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenFeb 12, 2021
    Permits & unpermitted work
    COMMERCIAL - GAS, DWV, H20 PIPING AND FIXTURES INSTALLED WITHOUT A PERMIT IN GROUND LEVEL COMMERCIAL SPACE. WATER HEATER INSTALLED WITHOUT PERMIT. MECHANICAL - FURNACES INSTALLED WITHOUT A PERMIT. PENALTY 9X $302.25 Code/Section: CPC Chapters 1, 3, 4, 5, 6, 7, 12. CMC Chapters 1, 3, 8, 9 Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenFeb 8, 2021
    Electrical
    Electrical equipment, wiring and systems deemed to be hazardous to human life or structure safety. Electrical work performed without an electrical permit: installation of new electrical service. Code/Section SFEC 89.126 (A), 89.123 (C) Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenJan 28, 2021
    Plumbing
    RESIDENTIAL - UNITS # 5, 9, AND UTILITY ROOM PLUMBING INSTALLED WITHOUT A PERMIT. GAS DWV, H2O PIPING AND FIXTURES INSTALLED. - WATER HEATER ALSO INSTALLED. PENALTY 9X $534.75 Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K
    OpenMay 18, 2020
    DBI code violation
    A complaint has been filed with this department regarding unpermitted construction at above location. New framing partitions installed in commercial space. Building permit application # 201906264417 has been filed for tenant improvement but not yet issued. Code/Section: FBC 103A, 102A Monthly monitoring fee applies. Code/Section: SFBC 110A, Table 1A-K