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311 11TH AVE

Inner Richmond · San Francisco, CA · Parcel 1443001 · Last violation Sep 9, 2024 · Last complaint Nov 17, 2025

NeighborhoodInner Richmond
More violations than 98% of nearby buildings
More violations than 98% of buildings and more complaints than 99% of buildings in Inner Richmond. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 0 violations · 15 complaints
'21'25ViolationsComplaints
Severityⓘopen violations
8 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe1
Serious4
Minor3

What to watch forⓘ

  1. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

    Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

    • California Tenant Guide
    • San Francisco Housing Code §701
  2. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

311 Housing Complaints
Total complaints since 2018
64
7 per year avg.↓ Down 46% in the last 2 years (15 vs 28 prior 2 yrs)
Complaint severity
Last 5 years
57
Severeⓘ26
Seriousⓘ17
Minorⓘ14
Dept. of Building Inspection Violations
Total violations since 1997
71
2 per year avg.↓ Down 100% in the last 2 years (0 vs 26 prior 2 yrs)
Open violations
8
Severeⓘ1
Seriousⓘ4
Minorⓘ3

Top violation categories

5 yrsAll time
Fire safetyⓘ8 violations
Exterior & windowsⓘ7 violations
Heat / hot waterⓘ7 violations
Smoke detectorsⓘ7 violations
Plumbingⓘ6 violations
Electricalⓘ5 violations
Peeling paintⓘ3 violations
Permits & unpermitted workⓘ1 violations
Lead-safe work practicesⓘ1 violations
Heating equipmentⓘ1 violations
Ventilation & lightⓘ1 violations
Floors & stairsⓘ1 violations
No specific condition stated23 violations
1 still open. See violation log below.

Top complaint types

5 yrsAll time
Heat Lack Of Heat17 complaints
General Maintenance Not In List Above11 complaints
Ventilation Inadequate Or None8 complaints
Bathroom5 complaints
Hot Water Lack Of Hot Water4 complaints
Plumbing Broken Leaking4 complaints
Electrical Hazardous Condition2 complaints
Electrical Non Hazard2 complaints
Garbage Receptacles1 complaints
Deck Stairs Handrails1 complaints
Blocked Exit Common Areas1 complaints
Doors Windows Broken Defective1 complaints
Fire Hazard1 complaints
Mold And Mildew1 complaints
Paint Lead Violating Safe Practices1 complaints
Paint Peeling1 complaints
Smoke Detectors Missing Broken Unit Interior1 complaints
Inadequately Maintained Building Exterior1 complaints
Fire Sprinkler System1 complaints
See violations (71) →Hide complaints (64) ↑

Complaint log

64 311 complaints

StatusFiledType
ClosedNov 17, 2025Heat Lack Of Heat
ClosedOct 14, 2025Heat Lack Of Heat
ClosedOct 10, 2025Hot Water Lack Of Hot Water
Closed
See something wrong? File a complaint with SF 311
  • California Tenant Guide
  • San Francisco Housing Code §1001(m), (n)
  • Smoke detector problems have been reported here.
    Worth checkingⓘ
    Look for a smoke detector in each bedroom and in the common stairwell, and for a carbon monoxide detector if the unit has a gas stove, a gas heater or an attached garage.
    details ▸

    California law requires working smoke detectors in all bedrooms and other designated areas of a rental unit, and apartment complexes must also have them in common stairwells. Any unit with appliances that burn fossil fuels such as natural gas, propane or fuel oil, or with an attached garage, must also have working carbon monoxide detectors.

    • California Tenant Guide
    • Oct 6, 2025
    Heat Lack Of Heat
    ClosedOct 5, 2025Fire Hazard
    ClosedMay 9, 2025Paint Lead Violating Safe Practices
    ClosedFeb 7, 2025Ventilation Inadequate Or None
    ClosedJan 21, 2025Heat Lack Of Heat
    ClosedJan 19, 2025Heat Lack Of Heat
    ClosedDec 17, 2024Heat Lack Of Heat
    ClosedNov 16, 2024Ventilation Inadequate Or None
    ClosedNov 3, 2024Heat Lack Of Heat
    ClosedNov 1, 2024Ventilation Inadequate Or None
    ClosedOct 16, 2024General Maintenance Not In List Above
    ClosedOct 9, 2024Hot Water Lack Of Hot Water
    ClosedSep 29, 2024Deck Stairs Handrails
    ClosedSep 29, 2024Hot Water Lack Of Hot Water
    ClosedJun 4, 2024General Maintenance Not In List Above
    ClosedMay 27, 2024General Maintenance Not In List Above
    ClosedMay 6, 2024Garbage Receptacles
    ClosedApr 17, 2024General Maintenance Not In List Above
    ClosedDec 16, 2023Ventilation Inadequate Or None
    ClosedNov 27, 2023Heat Lack Of Heat
    ClosedAug 4, 2023General Maintenance Not In List Above
    ClosedJun 16, 2023Ventilation Inadequate Or None
    ClosedMay 21, 2023Plumbing Broken Leaking
    ClosedApr 24, 2023Fire Sprinkler System
    ClosedApr 24, 2023Bathroom
    ClosedMar 11, 2023Smoke Detectors Missing Broken Unit Interior
    ClosedMar 11, 2023Doors Windows Broken Defective
    ClosedMar 2, 2023Heat Lack Of Heat
    ClosedFeb 21, 2023Heat Lack Of Heat
    ClosedJan 29, 2023Heat Lack Of Heat
    ClosedJan 27, 2023Electrical Non Hazard
    ClosedJan 12, 2023Plumbing Broken Leaking
    ClosedDec 31, 2022Electrical Hazardous Condition
    ClosedDec 24, 2022Heat Lack Of Heat
    ClosedDec 22, 2022Heat Lack Of Heat
    ClosedDec 19, 2022Heat Lack Of Heat
    ClosedNov 30, 2022Electrical Non Hazard
    ClosedNov 15, 2022Heat Lack Of Heat
    ClosedOct 28, 2022General Maintenance Not In List Above
    ClosedOct 25, 2022General Maintenance Not In List Above
    ClosedSep 30, 2022General Maintenance Not In List Above
    ClosedAug 30, 2022Plumbing Broken Leaking
    ClosedAug 25, 2022Bathroom
    ClosedAug 2, 2022Electrical Hazardous Condition
    ClosedMay 20, 2022General Maintenance Not In List Above
    ClosedMay 18, 2022Blocked Exit Common Areas
    ClosedMay 13, 2022Ventilation Inadequate Or None
    ClosedNov 17, 2025
    Heat Lack Of Heat
    ClosedOct 14, 2025
    Heat Lack Of Heat
    ClosedOct 10, 2025
    Hot Water Lack Of Hot Water
    ClosedOct 6, 2025
    Heat Lack Of Heat
    ClosedOct 5, 2025
    Fire Hazard
    ClosedMay 9, 2025
    Paint Lead Violating Safe Practices
    ClosedFeb 7, 2025
    Ventilation Inadequate Or None
    ClosedJan 21, 2025
    Heat Lack Of Heat
    ClosedJan 19, 2025
    Heat Lack Of Heat
    ClosedDec 17, 2024
    Heat Lack Of Heat
    ClosedNov 16, 2024
    Ventilation Inadequate Or None
    ClosedNov 3, 2024
    Heat Lack Of Heat
    ClosedNov 1, 2024
    Ventilation Inadequate Or None
    ClosedOct 16, 2024
    General Maintenance Not In List Above
    ClosedOct 9, 2024
    Hot Water Lack Of Hot Water
    ClosedSep 29, 2024
    Deck Stairs Handrails
    ClosedSep 29, 2024
    Hot Water Lack Of Hot Water
    ClosedJun 4, 2024
    General Maintenance Not In List Above
    ClosedMay 27, 2024
    General Maintenance Not In List Above
    ClosedMay 6, 2024
    Garbage Receptacles
    ClosedApr 17, 2024
    General Maintenance Not In List Above
    ClosedDec 16, 2023
    Ventilation Inadequate Or None
    ClosedNov 27, 2023
    Heat Lack Of Heat
    ClosedAug 4, 2023
    General Maintenance Not In List Above
    ClosedJun 16, 2023
    Ventilation Inadequate Or None
    ClosedMay 21, 2023
    Plumbing Broken Leaking
    ClosedApr 24, 2023
    Fire Sprinkler System
    ClosedApr 24, 2023
    Bathroom
    ClosedMar 11, 2023
    Smoke Detectors Missing Broken Unit Interior
    ClosedMar 11, 2023
    Doors Windows Broken Defective
    ClosedMar 2, 2023
    Heat Lack Of Heat
    ClosedFeb 21, 2023
    Heat Lack Of Heat
    ClosedJan 29, 2023
    Heat Lack Of Heat
    ClosedJan 27, 2023
    Electrical Non Hazard
    ClosedJan 12, 2023
    Plumbing Broken Leaking
    ClosedDec 31, 2022
    Electrical Hazardous Condition
    ClosedDec 24, 2022
    Heat Lack Of Heat
    ClosedDec 22, 2022
    Heat Lack Of Heat
    ClosedDec 19, 2022
    Heat Lack Of Heat
    ClosedNov 30, 2022
    Electrical Non Hazard
    ClosedNov 15, 2022
    Heat Lack Of Heat
    ClosedOct 28, 2022
    General Maintenance Not In List Above
    ClosedOct 25, 2022
    General Maintenance Not In List Above
    ClosedSep 30, 2022
    General Maintenance Not In List Above
    ClosedAug 30, 2022
    Plumbing Broken Leaking
    ClosedAug 25, 2022
    Bathroom
    ClosedAug 2, 2022
    Electrical Hazardous Condition
    ClosedMay 20, 2022
    General Maintenance Not In List Above
    ClosedMay 18, 2022
    Blocked Exit Common Areas
    ClosedMay 13, 2022
    Ventilation Inadequate Or None
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