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259 20TH AVE

Outer Richmond · San Francisco, CA · Parcel 1413012 · Last violation Feb 24, 2025 · Last complaint Oct 1, 2026

NeighborhoodOuter Richmond
More violations than 99% of nearby buildings
More violations than 99% of buildings and more complaints than 99% of buildings in Outer Richmond. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 15 violations · 17 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
All DBI violations have been resolved
Notices of Violation issued by the Department of Building Inspection, by current status.
Severe0
Serious0
Minor0

What to watch forⓘ

  1. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

    Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

    • California Tenant Guide
    • San Francisco Housing Code §701
  2. Tenants here have reported mold.
    Worth checkingⓘ
    Look for dark spots on walls, floors and ceilings, and for dry or wet spots, flaking or bubbling, or a damp or moldy smell, especially in bathrooms and closets.
    details ▸

    San Francisco's Health Code treats visible or otherwise demonstrable mold or mildew in a residential building as a public health nuisance in its own right. Under state law, mold that the landlord has notice of and that affects livability or health can also breach the implied warranty of habitability.

311 Housing Complaints
Total complaints since 2012
26
2 per year avg.↑ Rising — no prior history
Complaint severity
Last 5 years
17
Severeⓘ2
Seriousⓘ11
Minorⓘ4
Dept. of Building Inspection Violations
Total violations since 2000
39
1 per year avg.↑ Up 150% in the last 2 years (15 vs 6 prior 2 yrs)
Open violations
0
No open DBI violations on record.

Top violation categories

5 yrsAll time
Fire safetyⓘ5 violations
Plumbingⓘ4 violations
Floors & stairsⓘ2 violations
Exterior & windowsⓘ2 violations
Electricalⓘ1 violations
Cleanliness & refuseⓘ1 violations
Smoke detectorsⓘ1 violations
Ventilation & lightⓘ1 violations
Pestsⓘ1 violations
Gas shutoff & metersⓘ1 violations
Heat / hot waterⓘ1 violations
Peeling paintⓘ1 violations
Permits & unpermitted workⓘ1 violations
No specific condition stated17 violations
See violation log below.

Top complaint types

5 yrsAll time
Plumbing Broken Leaking6 complaints
Infestation Rodent Insect4 complaints
General Maintenance Not In List Above3 complaints
Doors Windows Broken Defective2 complaints
Heat Lack Of Heat2 complaints
Illegal Construction No Permit Exceeds Permit Scope2 complaints
Mold And Mildew2 complaints
Deck Stairs Handrails1 complaints
Blocked Exit Common Areas1 complaints
Electrical Non Hazard1 complaints
Garbage Receptacles1 complaints
Bathroom1 complaints
Hide violations (39) ↑See complaints (26) →

Violation log

39 DBI violations

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
not activeFeb 24, 2025building sectionthis notice includes violations for the areas noted.this department investigated the complaint at unit #4 and common areas of the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
See something wrong? File a complaint with SF 311
  • California Tenant Guide
  • San Francisco Health Code §581(b)(6)
  • Tenants here have reported plumbing problems.
    Worth checkingⓘ
    Run the taps and look under the kitchen and bathroom sinks for leaks, and check whether the water runs rusty or discolored, or smells bad, when you first turn it on.
    details ▸

    California law requires plumbing facilities in good working order, including hot and cold running water connected to a sewage disposal system. Each rental unit must also have a working toilet, wash basin and bathtub or shower, in a room that is ventilated and allows privacy.

    • California Tenant Guide
    • not activeFeb 24, 2025building sectionrepair door (1001(h),(j),& 708 hc)at door to garage adjacent to exterior stairway, door frame is deteriorated. repair or replace as needed. if door is replaced, building permit is required. repaint as needed.
    not activeFeb 24, 2025building sectionremove egress obstruction from fire escape (801,1001(l) hc)at ground floor, remove items blocking fire escape, and keep this area clear at all times.
    not activeFeb 24, 2025building sectionprovide shutoff tool for water utility shutoff (712 hc)provide main water shut off tool in a visible and accessible location and adjacent to main water valve at sidewalk. alternatively, provide water shutoff to an available location inside building. complainant states that water shutoff is located in a locked garage that is not available to all occupants.
    not activeFeb 24, 2025building sectionprovide ventilation for bathrooms (504(a), 1001(b)(7),(8) hc)at unit #4, bathroom fan was not operable. provide bathroom ventilation as required.
    not activeFeb 24, 2025building sectioninspector's commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeNov 8, 2024building sectionthis notice includes violations for the areas noted.this department investigated the complaint at unit #4 of the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeNov 8, 2024building sectionrepair or replace malfunctioning heating system (701c hc)heater was observed to be non-operational. additionally, no thermostat observed. repair or replace heater as needed and provide thermostat for operational control.
    not activeNov 8, 2024building sectioninspector's commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeNov 5, 2024building sectionthis notice includes violations for the areas noted.this department investigated the complaint at unit #4 and common areas of the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeNov 5, 2024building sectionrepair sink (1001f hc)bathroom sink cracked and pitted. repair or replace sink as needed.
    not activeNov 5, 2024building sectionrepair bathtub(1001f hc)bathtub waste & overflow drain: overflow drain was observed to not be working, tub continued to fill above overflow. repair or replace waste & overflow assembly as needed.
    not activeNov 5, 2024building sectionrepair shower wall (1001f hc)at shower wall behind tub spout, waterproof shower lining cracked creating opening for water intrusion. repair or replace shower wall to ensure waterproof shower walls to minimum height of 70 inches above tub drain.
    not activeNov 5, 2024building sectionprovide date tag for fire extinguisher type 2a 10bc or equivalent (905, 1001(m) hc) reminder: all fire extinguishers need to be recharged and serviced annually and date tag must be posted and current.fire extinguishers observed - no date tags.
    not activeNov 5, 2024building sectioninspector's commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeMay 26, 2023building sectionthis notice includes violations for the areas noted.this department investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeMay 26, 2023building sectionrepair stairs (1001(b)(13)hc) note: building permit needed, make sure that all permits have been signed off prior to contacting housing inspector for final inspection (1001 hc)deterioration observed at main concrete steps. obtain building permit and repair steps in a code compliant manner.
    not activeMay 26, 2023building sectioninspector's commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeMar 16, 2023building sectionthis notice includes violations for the areas noted.this department investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeMar 16, 2023building sectionbuilding permit required, make sure that all permits have been signed off prior to contacting housing inspector for final inspection (1001 hc)permit research failed to indicate a building permit was issued to construct the carport at the rear of the property. carport is failing, severely deteriorated and is a life/safety hazard. obtain building permit and either remove or legalize the existing carport. complete all work including permit sign-off, prior to housing re-inspection.
    not activeMar 16, 2023building sectioninspector's commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeNov 9, 2021building sectionthis notice includes violations for the areas noted.this department investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeNov 9, 2021building sectionremove rubbish or trash at parking area (1304,1306,1001b hc)at the parking area in the rear of the property, remove all trash/debris.
    not activeNov 9, 2021building sectionprovide adequate lighting (504g hc)in garage areas and all common areas - several light fixtures have missing and/or broken lightbulbs. ensure all exterior lights are operable as required.
    not activeNov 9, 2021building sectionrepair stairs (1001(b)(13)hc)—
    not activeNov 9, 2021building sectioninspector's commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeJan 15, 2020building sectionthis notice includes violations for the areas noted.this department investigated the complaint at unit #3 of the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeJan 15, 2020building sectioneliminate rodent infestation (1001b, 1306 hc)initiate or increase frequency of professional pest control services to obtain more immediate results in the elimination of rodent infestation. show proof of services at time of reinspection.
    not activeJan 15, 2020other sectioninspector's commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeMar 4, 2009building sectionthis notice includes violations for the areas noted.259-20th ave - common area
    not activeMar 4, 2009fire sectionremove egress obstruction at (801,1001(l) hc)remove all items/storage from passageway, fire escapes and underneath fire escape ladder. all these areas shall be kept clear and unobstructed and be readily accessible at all times.
    not activeMar 4, 2009fire sectionrepair, maintain fire escape drop ladder in working condition (908hc)owner or owner's representative must demonstrate working condition of all fire escape drop ladder at the time of re-inspection, or provide a written report from a qualified service contractor on the serviceablity of the drop ladder.
    not activeMar 4, 2009plumbing and electrical sectionprovide plumbing permit (103.1.1 510.1 pc)obtain a valid plumbing permit and final inspection/approval by the district plumbing inspector for the installation of the water heater in the garage.
    not activeMar 4, 2009plumbing and electrical sectionprovide seismic straps (510.5 sfpc,1001f hc)provide approved type of seismic straps for water heaters.
    not activeMar 4, 2009other sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is he/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
    not activeSep 18, 2000plumbing and electrical sectionother plumbing and/or electrical violationsrepair plumbing leak at the garage ceiling.
    not activeSep 18, 2000fire sectionrepair fire proofing with approved materials (hc 1001(m), 809)repair garage ceiling at site of plumbing leak.
    not activeSep 18, 2000smoke detection sectionrepair central alarm system (908, 909 hc)provide annual certification for central alarm system.
    not activeSep 18, 2000other sectioninspector commentsmake all corrections within 30 days and then sign and return the enclosed affidavit along with a copy of the annual certification.
    not activeFeb 24, 2025
    building section · this notice includes violations for the areas noted.
    this department investigated the complaint at unit #4 and common areas of the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeFeb 24, 2025
    building section · repair door (1001(h),(j),& 708 hc)
    at door to garage adjacent to exterior stairway, door frame is deteriorated. repair or replace as needed. if door is replaced, building permit is required. repaint as needed.
    not activeFeb 24, 2025
    building section · remove egress obstruction from fire escape (801,1001(l) hc)
    at ground floor, remove items blocking fire escape, and keep this area clear at all times.
    not activeFeb 24, 2025
    building section · provide shutoff tool for water utility shutoff (712 hc)
    provide main water shut off tool in a visible and accessible location and adjacent to main water valve at sidewalk. alternatively, provide water shutoff to an available location inside building. complainant states that water shutoff is located in a locked garage that is not available to all occupants.
    not activeFeb 24, 2025
    building section · provide ventilation for bathrooms (504(a), 1001(b)(7),(8) hc)
    at unit #4, bathroom fan was not operable. provide bathroom ventilation as required.
    not activeFeb 24, 2025
    building section · inspector's comments
    it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeNov 8, 2024
    building section · this notice includes violations for the areas noted.
    this department investigated the complaint at unit #4 of the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeNov 8, 2024
    building section · repair or replace malfunctioning heating system (701c hc)
    heater was observed to be non-operational. additionally, no thermostat observed. repair or replace heater as needed and provide thermostat for operational control.
    not activeNov 8, 2024
    building section · inspector's comments
    it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeNov 5, 2024
    building section · this notice includes violations for the areas noted.
    this department investigated the complaint at unit #4 and common areas of the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeNov 5, 2024
    building section · repair sink (1001f hc)
    bathroom sink cracked and pitted. repair or replace sink as needed.
    not activeNov 5, 2024
    building section · repair bathtub(1001f hc)
    bathtub waste & overflow drain: overflow drain was observed to not be working, tub continued to fill above overflow. repair or replace waste & overflow assembly as needed.
    not activeNov 5, 2024
    building section · repair shower wall (1001f hc)
    at shower wall behind tub spout, waterproof shower lining cracked creating opening for water intrusion. repair or replace shower wall to ensure waterproof shower walls to minimum height of 70 inches above tub drain.
    not activeNov 5, 2024
    building section · provide date tag for fire extinguisher type 2a 10bc or equivalent (905, 1001(m) hc) reminder: all fire extinguishers need to be recharged and serviced annually and date tag must be posted and current.
    fire extinguishers observed - no date tags.
    not activeNov 5, 2024
    building section · inspector's comments
    it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeMay 26, 2023
    building section · this notice includes violations for the areas noted.
    this department investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeMay 26, 2023
    building section · repair stairs (1001(b)(13)hc) note: building permit needed, make sure that all permits have been signed off prior to contacting housing inspector for final inspection (1001 hc)
    deterioration observed at main concrete steps. obtain building permit and repair steps in a code compliant manner.
    not activeMay 26, 2023
    building section · inspector's comments
    it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeMar 16, 2023
    building section · this notice includes violations for the areas noted.
    this department investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeMar 16, 2023
    building section · building permit required, make sure that all permits have been signed off prior to contacting housing inspector for final inspection (1001 hc)
    permit research failed to indicate a building permit was issued to construct the carport at the rear of the property. carport is failing, severely deteriorated and is a life/safety hazard. obtain building permit and either remove or legalize the existing carport. complete all work including permit sign-off, prior to housing re-inspection.
    not activeMar 16, 2023
    building section · inspector's comments
    it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeNov 9, 2021
    building section · this notice includes violations for the areas noted.
    this department investigated the complaint at the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeNov 9, 2021
    building section · remove rubbish or trash at parking area (1304,1306,1001b hc)
    at the parking area in the rear of the property, remove all trash/debris.
    not activeNov 9, 2021
    building section · provide adequate lighting (504g hc)
    in garage areas and all common areas - several light fixtures have missing and/or broken lightbulbs. ensure all exterior lights are operable as required.
    not activeNov 9, 2021
    building section · repair stairs (1001(b)(13)hc)
    not activeNov 9, 2021
    building section · inspector's comments
    it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeJan 15, 2020
    building section · this notice includes violations for the areas noted.
    this department investigated the complaint at unit #3 of the subject property and observed violation(s) of the san francisco housing code which are delineated within the notice of violation issued. pertinent observations are as follows.
    not activeJan 15, 2020
    building section · eliminate rodent infestation (1001b, 1306 hc)
    initiate or increase frequency of professional pest control services to obtain more immediate results in the elimination of rodent infestation. show proof of services at time of reinspection.
    not activeJan 15, 2020
    other section · inspector's comments
    it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. your cooperation is appreciated.
    not activeMar 4, 2009
    building section · this notice includes violations for the areas noted.
    259-20th ave - common area
    not activeMar 4, 2009
    fire section · remove egress obstruction at (801,1001(l) hc)
    remove all items/storage from passageway, fire escapes and underneath fire escape ladder. all these areas shall be kept clear and unobstructed and be readily accessible at all times.
    not activeMar 4, 2009
    fire section · repair, maintain fire escape drop ladder in working condition (908hc)
    owner or owner's representative must demonstrate working condition of all fire escape drop ladder at the time of re-inspection, or provide a written report from a qualified service contractor on the serviceablity of the drop ladder.
    not activeMar 4, 2009
    plumbing and electrical section · provide plumbing permit (103.1.1 510.1 pc)
    obtain a valid plumbing permit and final inspection/approval by the district plumbing inspector for the installation of the water heater in the garage.
    not activeMar 4, 2009
    plumbing and electrical section · provide seismic straps (510.5 sfpc,1001f hc)
    provide approved type of seismic straps for water heaters.
    not activeMar 4, 2009
    other section · inspector comments
    it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled reinspection (as specified on this notice) it is he/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
    not activeSep 18, 2000
    plumbing and electrical section · other plumbing and/or electrical violations
    repair plumbing leak at the garage ceiling.
    not activeSep 18, 2000
    fire section · repair fire proofing with approved materials (hc 1001(m), 809)
    repair garage ceiling at site of plumbing leak.
    not activeSep 18, 2000
    smoke detection section · repair central alarm system (908, 909 hc)
    provide annual certification for central alarm system.
    not activeSep 18, 2000
    other section · inspector comments
    make all corrections within 30 days and then sign and return the enclosed affidavit along with a copy of the annual certification.