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259 20TH AVE

Outer Richmond · San Francisco, CA · Parcel 1413012 · Last violation Feb 24, 2025 · Last complaint Oct 1, 2026

NeighborhoodOuter Richmond
More violations than 99% of nearby buildings
More violations than 99% of buildings and more complaints than 99% of buildings in Outer Richmond. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 15 violations · 17 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
All DBI violations have been resolved
Notices of Violation issued by the Department of Building Inspection, by current status.
Severe0
Serious0
Minor0

What to watch forⓘ

  1. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

    Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

    • California Tenant Guide
    • San Francisco Housing Code §701
  2. Tenants here have reported mold.
    Worth checkingⓘ
    Look for dark spots on walls, floors and ceilings, and for dry or wet spots, flaking or bubbling, or a damp or moldy smell, especially in bathrooms and closets.
    details ▸

    San Francisco's Health Code treats visible or otherwise demonstrable mold or mildew in a residential building as a public health nuisance in its own right. Under state law, mold that the landlord has notice of and that affects livability or health can also breach the implied warranty of habitability.

311 Housing Complaints
Total complaints since 2012
26
2 per year avg.↑ Rising — no prior history
Complaint severity
Last 5 years
17
Severeⓘ2
Seriousⓘ11
Minorⓘ4
Dept. of Building Inspection Violations
Total violations since 2000
39
1 per year avg.↑ Up 150% in the last 2 years (15 vs 6 prior 2 yrs)
Open violations
0
No open DBI violations on record.

Top violation categories

5 yrsAll time
Fire safetyⓘ5 violations
Plumbingⓘ4 violations
Floors & stairsⓘ2 violations
Exterior & windowsⓘ2 violations
Electricalⓘ1 violations
Cleanliness & refuseⓘ1 violations
Smoke detectorsⓘ1 violations
Ventilation & lightⓘ1 violations
Pestsⓘ1 violations
Gas shutoff & metersⓘ1 violations
Heat / hot waterⓘ1 violations
Peeling paintⓘ1 violations
Permits & unpermitted workⓘ1 violations
No specific condition stated17 violations
See violation log below.

Top complaint types

5 yrsAll time
Plumbing Broken Leaking6 complaints
Infestation Rodent Insect4 complaints
General Maintenance Not In List Above3 complaints
Doors Windows Broken Defective2 complaints
Heat Lack Of Heat2 complaints
Illegal Construction No Permit Exceeds Permit Scope2 complaints
Mold And Mildew2 complaints
Deck Stairs Handrails1 complaints
Blocked Exit Common Areas1 complaints
Electrical Non Hazard1 complaints
Garbage Receptacles1 complaints
Bathroom1 complaints
See violations (39) →Hide complaints (26) ↑

Complaint log

26 311 complaints

StatusFiledType
ClosedOct 1, 2026Plumbing Broken Leaking
ClosedSep 28, 2026General Maintenance Not In List Above
ClosedSep 28, 2026Deck Stairs Handrails
Closed
See something wrong? File a complaint with SF 311
  • California Tenant Guide
  • San Francisco Health Code §581(b)(6)
  • Tenants here have reported plumbing problems.
    Worth checkingⓘ
    Run the taps and look under the kitchen and bathroom sinks for leaks, and check whether the water runs rusty or discolored, or smells bad, when you first turn it on.
    details ▸

    California law requires plumbing facilities in good working order, including hot and cold running water connected to a sewage disposal system. Each rental unit must also have a working toilet, wash basin and bathtub or shower, in a room that is ventilated and allows privacy.

    • California Tenant Guide
  • Sep 28, 2026
    Doors Windows Broken Defective
    ClosedSep 28, 2026Plumbing Broken Leaking
    ClosedJul 11, 2025Plumbing Broken Leaking
    ClosedApr 14, 2025Garbage Receptacles
    ClosedMar 21, 2025Illegal Construction No Permit Exceeds Permit Scope
    ClosedMar 4, 2025Heat Lack Of Heat
    ClosedFeb 21, 2025Plumbing Broken Leaking
    ClosedJan 17, 2025Bathroom
    ClosedNov 7, 2024Mold And Mildew
    ClosedNov 7, 2024Plumbing Broken Leaking
    ClosedNov 7, 2024General Maintenance Not In List Above
    ClosedNov 7, 2024Doors Windows Broken Defective
    ClosedNov 7, 2024Heat Lack Of Heat
    ClosedNov 4, 2024Plumbing Broken Leaking
    ClosedNov 8, 2021Electrical Non Hazard
    ClosedSep 10, 2021General Maintenance Not In List Above
    ClosedNov 11, 2020Infestation Rodent Insect
    ClosedNov 10, 2020Illegal Construction No Permit Exceeds Permit Scope
    ClosedApr 2, 2020Infestation Rodent Insect
    ClosedApr 2, 2020Blocked Exit Common Areas
    ClosedJan 13, 2020Infestation Rodent Insect
    ClosedJan 13, 2020Mold And Mildew
    ClosedOct 12, 2012Infestation Rodent Insect
    ClosedOct 1, 2026
    Plumbing Broken Leaking
    ClosedSep 28, 2026
    General Maintenance Not In List Above
    ClosedSep 28, 2026
    Deck Stairs Handrails
    ClosedSep 28, 2026
    Doors Windows Broken Defective
    ClosedSep 28, 2026
    Plumbing Broken Leaking
    ClosedJul 11, 2025
    Plumbing Broken Leaking
    ClosedApr 14, 2025
    Garbage Receptacles
    ClosedMar 21, 2025
    Illegal Construction No Permit Exceeds Permit Scope
    ClosedMar 4, 2025
    Heat Lack Of Heat
    ClosedFeb 21, 2025
    Plumbing Broken Leaking
    ClosedJan 17, 2025
    Bathroom
    ClosedNov 7, 2024
    Mold And Mildew
    ClosedNov 7, 2024
    Plumbing Broken Leaking
    ClosedNov 7, 2024
    General Maintenance Not In List Above
    ClosedNov 7, 2024
    Doors Windows Broken Defective
    ClosedNov 7, 2024
    Heat Lack Of Heat
    ClosedNov 4, 2024
    Plumbing Broken Leaking
    ClosedNov 8, 2021
    Electrical Non Hazard
    ClosedSep 10, 2021
    General Maintenance Not In List Above
    ClosedNov 11, 2020
    Infestation Rodent Insect
    ClosedNov 10, 2020
    Illegal Construction No Permit Exceeds Permit Scope
    ClosedApr 2, 2020
    Infestation Rodent Insect
    ClosedApr 2, 2020
    Blocked Exit Common Areas
    ClosedJan 13, 2020
    Infestation Rodent Insect
    ClosedJan 13, 2020
    Mold And Mildew
    ClosedOct 12, 2012
    Infestation Rodent Insect