20 FRANKLIN ST
Hayes Valley · San Francisco, CA · Parcel 0836010 · Last violation Oct 28, 2025 · Last complaint May 20, 2026
NeighborhoodHayes Valley
More violations than 87% of nearby buildings
More violations than 87% of buildings and more complaints than 89% of buildings in Hayes Valley.
Size-normalized against residential buildings in the neighborhood.
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 9 violations · 12 complaints
Severityⓘopen violations
3 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe0
Serious2
Minor1
311 Housing Complaints
Total complaints since 2011
31
2 per year avg.↑ Up 100% in the last 2 years (12 vs 6 prior 2 yrs)
Complaint severity
Last 5 years
26
Severeⓘ8
Seriousⓘ16
Minorⓘ2
Dept. of Building Inspection Violations
Total violations since 1996
90
3 per year avg.↓ Down 53% in the last 2 years (9 vs 19 prior 2 yrs)
Open violations
3
Severeⓘ0
Seriousⓘ2
Minorⓘ1
building sectionⓘ56 violations
other sectionⓘ15 violations
interior surfaces section7 violations
Unknown7 violations
fire section3 violations
plumbing and electrical section1 violations
smoke detection section1 violations
Infestation Rodent Insect8 complaints
Plumbing Broken Leaking5 complaints
Heat Lack Of Heat5 complaints
Mold And Mildew4 complaints
Bathroom2 complaints
Elevators Everthing Else2 complaints
General Maintenance Not In List Above2 complaints
Blocked Exit Common Areas1 complaints
Elevators No Working Elevator 7 Or More Stories1 complaints
Paint Lead Violating Safe Practices1 complaints