stoop
MAP
LeaderboardAbout

840 VAN NESS AVE

Tenderloin · San Francisco, CA · Parcel 0739009 · Last violation Aug 18, 2026 · Last complaint Aug 17, 2026

NeighborhoodTenderloin
Above-average violations for the neighborhood
More violations than 76% of buildings and more complaints than 80% of buildings in Tenderloin. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 16 violations · 20 complaints
'22'26ViolationsComplaints
Severityⓘopen violations
5 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe0
Serious4
Minor1

What to watch forⓘ

  1. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

    • California Tenant Guide
    • San Francisco Housing Code §1001(m), (n)
  2. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

311 Housing Complaints
Total complaints since 2013
25
2 per year avg.↑ Up 900% in the last 2 years (20 vs 2 prior 2 yrs)
Complaint severity
Last 5 years
23
Severeⓘ2
Seriousⓘ12
Minorⓘ9
Dept. of Building Inspection Violations
Total violations since 1996
226
7 per year avg.↑ Rising — no prior history
Open violations
5
Severeⓘ0
Seriousⓘ4
Minorⓘ1

Top violation categories

5 yrsAll time
Fire safetyⓘ28 violations
Walls, ceilings & cabinetsⓘ18 violations
Plumbingⓘ12 violations
Cleanliness & refuseⓘ11 violations
Heat / hot waterⓘ9 violations
Smoke detectorsⓘ9 violations
Peeling paintⓘ9 violations
Locks & securityⓘ8 violations
Gas shutoff & metersⓘ8 violations
Electricalⓘ7 violations
Ventilation & lightⓘ7 violations
Exterior & windowsⓘ7 violations
Pestsⓘ5 violations
General disrepairⓘ4 violations
Moldⓘ3 violations
Floors & stairsⓘ2 violations
Permits & unpermitted workⓘ1 violations
No specific condition stated78 violations
2 still open. See violation log below.

Top complaint types

5 yrs
See violations (226) →Hide complaints (25) ↑

Complaint log

25 311 complaints

StatusFiledType
ClosedAug 17, 2026Garbage Receptacles
ClosedAug 17, 2026Garbage Receptacles
ClosedAug 17, 2026Plumbing Broken Leaking
Closed
See something wrong? File a complaint with SF 311

Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

  • California Tenant Guide
  • San Francisco Housing Code §701
  • Tenants here have reported pests.
    Worth checkingⓘ
    Look along baseboards and inside low cabinets for droppings, greasy rub marks or tracks, and check whether the bins outside overflow and whether gaps around exterior doors are sealed.
    details ▸

    California law requires buildings and grounds to be kept clean and sanitary and free from debris, filth, rubbish, garbage, rodents and vermin. San Francisco requires property owners to keep their property free of vermin, and requires an owner or manager to respond to a tenant's bed bug complaint by hiring a licensed pest control operator.

    • California Tenant Guide
    • SF.gov, Keeping your building free of vermin
  • All time
    Garbage Receptacles6 complaints
    Infestation Rodent Insect5 complaints
    Elevators Everthing Else4 complaints
    General Maintenance Not In List Above2 complaints
    Plumbing Broken Leaking2 complaints
    Blocked Exit Common Areas1 complaints
    Second Hand Smoke1 complaints
    Elevators No Working Elevator 7 Or More Stories1 complaints
    Heat Lack Of Heat1 complaints
    Mail Service Delivery Problem1 complaints
    Mold And Mildew1 complaints
    Aug 17, 2026
    Mold And Mildew
    ClosedApr 13, 2026Plumbing Broken Leaking
    ClosedApr 13, 2026General Maintenance Not In List Above
    ClosedNov 20, 2025Blocked Exit Common Areas
    ClosedNov 14, 2025Garbage Receptacles
    ClosedNov 11, 2025Garbage Receptacles
    ClosedNov 8, 2025General Maintenance Not In List Above
    ClosedNov 6, 2025Garbage Receptacles
    ClosedOct 28, 2025Infestation Rodent Insect
    ClosedOct 28, 2025Garbage Receptacles
    ClosedJun 4, 2025Infestation Rodent Insect
    ClosedJun 4, 2025Heat Lack Of Heat
    ClosedMar 31, 2025Mail Service Delivery Problem
    ClosedMar 25, 2025Elevators Everthing Else
    ClosedFeb 6, 2025Elevators Everthing Else
    ClosedFeb 6, 2025Infestation Rodent Insect
    ClosedNov 19, 2024Elevators Everthing Else
    ClosedAug 29, 2024Infestation Rodent Insect
    ClosedAug 5, 2024Infestation Rodent Insect
    ClosedJul 20, 2022Elevators Everthing Else
    ClosedAug 13, 2018Second Hand Smoke
    ClosedAug 26, 2013Elevators No Working Elevator 7 Or More Stories
    ClosedAug 17, 2026
    Garbage Receptacles
    ClosedAug 17, 2026
    Garbage Receptacles
    ClosedAug 17, 2026
    Plumbing Broken Leaking
    ClosedAug 17, 2026
    Mold And Mildew
    ClosedApr 13, 2026
    Plumbing Broken Leaking
    ClosedApr 13, 2026
    General Maintenance Not In List Above
    ClosedNov 20, 2025
    Blocked Exit Common Areas
    ClosedNov 14, 2025
    Garbage Receptacles
    ClosedNov 11, 2025
    Garbage Receptacles
    ClosedNov 8, 2025
    General Maintenance Not In List Above
    ClosedNov 6, 2025
    Garbage Receptacles
    ClosedOct 28, 2025
    Infestation Rodent Insect
    ClosedOct 28, 2025
    Garbage Receptacles
    ClosedJun 4, 2025
    Infestation Rodent Insect
    ClosedJun 4, 2025
    Heat Lack Of Heat
    ClosedMar 31, 2025
    Mail Service Delivery Problem
    ClosedMar 25, 2025
    Elevators Everthing Else
    ClosedFeb 6, 2025
    Elevators Everthing Else
    ClosedFeb 6, 2025
    Infestation Rodent Insect
    ClosedNov 19, 2024
    Elevators Everthing Else
    ClosedAug 29, 2024
    Infestation Rodent Insect
    ClosedAug 5, 2024
    Infestation Rodent Insect
    ClosedJul 20, 2022
    Elevators Everthing Else
    ClosedAug 13, 2018
    Second Hand Smoke
    ClosedAug 26, 2013
    Elevators No Working Elevator 7 Or More Stories