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840 VAN NESS AVE

Tenderloin · San Francisco, CA · Parcel 0739009 · Last violation Aug 18, 2026 · Last complaint Aug 17, 2026

NeighborhoodTenderloin
Above-average violations for the neighborhood
More violations than 76% of buildings and more complaints than 80% of buildings in Tenderloin. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 16 violations · 20 complaints
'22'26ViolationsComplaints
Severityⓘopen violations
5 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe0
Serious4
Minor1

What to watch forⓘ

  1. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

    • California Tenant Guide
    • San Francisco Housing Code §1001(m), (n)
  2. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

311 Housing Complaints
Total complaints since 2013
25
2 per year avg.↑ Up 900% in the last 2 years (20 vs 2 prior 2 yrs)
Complaint severity
Last 5 years
23
Severeⓘ2
Seriousⓘ12
Minorⓘ9
Dept. of Building Inspection Violations
Total violations since 1996
226
7 per year avg.↑ Rising — no prior history
Open violations
5
Severeⓘ0
Seriousⓘ4
Minorⓘ1

Top violation categories

5 yrsAll time
Fire safetyⓘ28 violations
Walls, ceilings & cabinetsⓘ18 violations
Plumbingⓘ12 violations
Cleanliness & refuseⓘ11 violations
Heat / hot waterⓘ9 violations
Smoke detectorsⓘ9 violations
Peeling paintⓘ9 violations
Locks & securityⓘ8 violations
Gas shutoff & metersⓘ8 violations
Electricalⓘ7 violations
Ventilation & lightⓘ7 violations
Exterior & windowsⓘ7 violations
Pestsⓘ5 violations
General disrepairⓘ4 violations
Moldⓘ3 violations
Floors & stairsⓘ2 violations
Permits & unpermitted workⓘ1 violations
No specific condition stated78 violations
2 still open. See violation log below.

Top complaint types

5 yrs
Hide violations (226) ↑See complaints (25) →

Violation log

226 DBI violations

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
not activeNov 6, 2000fire sectionkeep smoke enclosure doors closed (807 hc)garbage room door and roof door.
See something wrong? File a complaint with SF 311

Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

  • California Tenant Guide
  • San Francisco Housing Code §701
  • Tenants here have reported pests.
    Worth checkingⓘ
    Look along baseboards and inside low cabinets for droppings, greasy rub marks or tracks, and check whether the bins outside overflow and whether gaps around exterior doors are sealed.
    details ▸

    California law requires buildings and grounds to be kept clean and sanitary and free from debris, filth, rubbish, garbage, rodents and vermin. San Francisco requires property owners to keep their property free of vermin, and requires an owner or manager to respond to a tenant's bed bug complaint by hiring a licensed pest control operator.

    • California Tenant Guide
    • SF.gov, Keeping your building free of vermin
    • All time
    Garbage Receptacles6 complaints
    Infestation Rodent Insect5 complaints
    Elevators Everthing Else4 complaints
    General Maintenance Not In List Above2 complaints
    Plumbing Broken Leaking2 complaints
    Blocked Exit Common Areas1 complaints
    Second Hand Smoke1 complaints
    Elevators No Working Elevator 7 Or More Stories1 complaints
    Heat Lack Of Heat1 complaints
    Mail Service Delivery Problem1 complaints
    Mold And Mildew1 complaints
    not activeNov 6, 2000fire sectionpermanently remove combustible storage. (904, 1001(i) hc)that exceeds sprinklers radious. clean and organize storage areas. remove any items from garbage chute areas.
    not activeNov 6, 2000fire sectionprovide smoke enclosure door closer (807,707 hc)to roof door and garbage room door.
    not activeNov 6, 2000plumbing and electrical sectionrepair electrical outlet (1001e hc)replace electrical box cover at roof stairway.
    not activeNov 6, 2000other sectionpost enclosed gas meter instructional diagram in a public area. (712 hc)and in both gas meter areas.
    not activeNov 6, 2000other sectionprovide shutoff tool for gas utility shutoff (712 hc)in both gas meter areas.
    not activeNov 6, 2000other sectionprovide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)you are responsible to maintain your boiler in safe operating condition. you must maintain a current 'permit to operate boiler certificate' conspicuously posted near the boiler. permits are required to be renewed annually.
    not activeNov 6, 2000other sectionprovide apt. house water heated to min. 105 degrees f. (41 degrees c.) and max. of 120 degrees f. (49 degrees c.) at hot water taps. (505d(3))—
    not activeNov 6, 2000other sectionset timeclock to provide the required amount and hours of heat. (701c hc)—
    not activeNov 6, 2000other sectionprovide non-tamperable temp.-sensing device with a + to -1 1/2 degree f. (.8 degrees c.) tol., centrally located in bldg in habitable rm (not mgr or owner's) to which heat is provided, occupied or not (701c hc)—
    not activeNov 6, 2000sanitation sectioneliminate cockroach and rodent infestations (1001b, 1306 hc)initiate or increase frequency of pest control services to obtain more immediate results.
    not activeNov 6, 2000fire sectionrecharge all fire extinguishers (905, 1001(m) hc)—
    not activeJul 13, 2000security requirements sectionprovide smoke enclosure door closer (807,707 hc)rear & side
    not activeJul 13, 2000sanitation sectionprovide deadlatch locks with min 1/2" throw at exit doors (706 hc)rear
    not activeJul 13, 2000other sectionremove rubbish or trash (1306,1307 hc)throughout
    not activeJul 13, 2000other sectionrepair trash chutes (hc 1001)—
    not activeNov 6, 1998other sectionpost enclosed gas meter instructional diagram in a public area. (712 hc)in a visible area near both groups of gas meters.
    not activeNov 6, 1998other sectionprovide shutoff tool for gas utility shutoff (712 hc)in a visible area near both groups of gas meters.
    not activeNov 6, 1998building sectionother building violations1) garbage room must have walls, door and ceiling lined with galvanized iron of not less than no. 26 guage u.s. standard. all seams and joints shall be interlocking and tight. 2) door to garbage room must be self-closing and tight fitting. (san francisco housing code, sec. 707)
    not activeAug 20, 1996interior surfaces sectionrepair damaged walls (1001b,h,o hc)defective walls in 1st & 2nd flight stairway. 1001 hc. repaint as needed.
    not activeAug 20, 1996interior surfaces sectionrepair damaged ceilings (1001b,h,o hc)defective ceiling in the lobby and stairway/2nd floor. 1001 hc. repaint as needed.
    not activeAug 20, 1996other sectionpost enclosed gas meter instructional diagram in a public area. (712 hc)location: publice area.
    not activeAug 20, 1996other sectionprovide shutoff tool for gas utility shutoff (712 hc)location: gas meters.
    not activeAug 20, 1996fire sectionprovide fire extinguisher type 2a 10bc or equivalent.(905, 1001(m)hc)missing in every floor in the hallways.
    not activeAug 13, 1996other sectionprovide apt. house or hotel water heated to min. 105 degrees f. (41 degrees c.) and max. of 120 degrees f. (49 degrees c.) at hot water taps. (505d(3))8/19/96 - inspected boiler system in the basement. observed boiler repair in progress. repairman said, it will be placed in operational today. 8/21/96 - time 08:35am, tel received from tenants, hot running water is restored.
    not activeAug 13, 1996other sectioninspector comments8/19/96 - upon inspection, it is found the elevator in non-operations. repair and place in operation or properly secure the elevator within three (3) days. sec. 104(d) sfbc.
    not activeNov 6, 2000
    fire section · keep smoke enclosure doors closed (807 hc)
    garbage room door and roof door.
    not activeNov 6, 2000
    fire section · permanently remove combustible storage. (904, 1001(i) hc)
    that exceeds sprinklers radious. clean and organize storage areas. remove any items from garbage chute areas.
    not activeNov 6, 2000
    fire section · provide smoke enclosure door closer (807,707 hc)
    to roof door and garbage room door.
    not activeNov 6, 2000
    plumbing and electrical section · repair electrical outlet (1001e hc)
    replace electrical box cover at roof stairway.
    not activeNov 6, 2000
    other section · post enclosed gas meter instructional diagram in a public area. (712 hc)
    and in both gas meter areas.
    not activeNov 6, 2000
    other section · provide shutoff tool for gas utility shutoff (712 hc)
    in both gas meter areas.
    not activeNov 6, 2000
    other section · provide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)
    you are responsible to maintain your boiler in safe operating condition. you must maintain a current 'permit to operate boiler certificate' conspicuously posted near the boiler. permits are required to be renewed annually.
    not activeNov 6, 2000
    other section · provide apt. house water heated to min. 105 degrees f. (41 degrees c.) and max. of 120 degrees f. (49 degrees c.) at hot water taps. (505d(3))
    not activeNov 6, 2000
    other section · set timeclock to provide the required amount and hours of heat. (701c hc)
    not activeNov 6, 2000
    other section · provide non-tamperable temp.-sensing device with a + to -1 1/2 degree f. (.8 degrees c.) tol., centrally located in bldg in habitable rm (not mgr or owner's) to which heat is provided, occupied or not (701c hc)
    not activeNov 6, 2000
    sanitation section · eliminate cockroach and rodent infestations (1001b, 1306 hc)
    initiate or increase frequency of pest control services to obtain more immediate results.
    not activeNov 6, 2000
    fire section · recharge all fire extinguishers (905, 1001(m) hc)
    not activeJul 13, 2000
    security requirements section · provide smoke enclosure door closer (807,707 hc)
    rear & side
    not activeJul 13, 2000
    sanitation section · provide deadlatch locks with min 1/2" throw at exit doors (706 hc)
    rear
    not activeJul 13, 2000
    other section · remove rubbish or trash (1306,1307 hc)
    throughout
    not activeJul 13, 2000
    other section · repair trash chutes (hc 1001)
    not activeNov 6, 1998
    other section · post enclosed gas meter instructional diagram in a public area. (712 hc)
    in a visible area near both groups of gas meters.
    not activeNov 6, 1998
    other section · provide shutoff tool for gas utility shutoff (712 hc)
    in a visible area near both groups of gas meters.
    not activeNov 6, 1998
    building section · other building violations
    1) garbage room must have walls, door and ceiling lined with galvanized iron of not less than no. 26 guage u.s. standard. all seams and joints shall be interlocking and tight. 2) door to garbage room must be self-closing and tight fitting. (san francisco housing code, sec. 707)
    not activeAug 20, 1996
    interior surfaces section · repair damaged walls (1001b,h,o hc)
    defective walls in 1st & 2nd flight stairway. 1001 hc. repaint as needed.
    not activeAug 20, 1996
    interior surfaces section · repair damaged ceilings (1001b,h,o hc)
    defective ceiling in the lobby and stairway/2nd floor. 1001 hc. repaint as needed.
    not activeAug 20, 1996
    other section · post enclosed gas meter instructional diagram in a public area. (712 hc)
    location: publice area.
    not activeAug 20, 1996
    other section · provide shutoff tool for gas utility shutoff (712 hc)
    location: gas meters.
    not activeAug 20, 1996
    fire section · provide fire extinguisher type 2a 10bc or equivalent.(905, 1001(m)hc)
    missing in every floor in the hallways.
    not activeAug 13, 1996
    other section · provide apt. house or hotel water heated to min. 105 degrees f. (41 degrees c.) and max. of 120 degrees f. (49 degrees c.) at hot water taps. (505d(3))
    8/19/96 - inspected boiler system in the basement. observed boiler repair in progress. repairman said, it will be placed in operational today. 8/21/96 - time 08:35am, tel received from tenants, hot running water is restored.
    not activeAug 13, 1996
    other section · inspector comments
    8/19/96 - upon inspection, it is found the elevator in non-operations. repair and place in operation or properly secure the elevator within three (3) days. sec. 104(d) sfbc.
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