stoop
MAP
LeaderboardAbout

387 ELLIS ST

Tenderloin · San Francisco, CA · Parcel 0332012 · Last violation Aug 4, 2026 · Last complaint Sep 22, 2026

NeighborhoodTenderloin
More violations than 87% of nearby buildings
More violations than 87% of buildings and more complaints than 90% of buildings in Tenderloin. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 11 violations · 21 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
6 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe0
Serious5
Minor1

What to watch forⓘ

  1. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

    Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

    • California Tenant Guide
    • San Francisco Housing Code §701
  2. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

311 Housing Complaints
Total complaints since 2011
76
5 per year avg.↓ Down 16% in the last 2 years (21 vs 25 prior 2 yrs)
Complaint severity
Last 5 years
50
Severeⓘ12
Seriousⓘ29
Minorⓘ9
Dept. of Building Inspection Violations
Total violations since 1996
454
15 per year avg.↓ Down 45% in the last 2 years (11 vs 20 prior 2 yrs)
Open violations
6
Severeⓘ0
Seriousⓘ5
Minorⓘ1

Top violation categories

5 yrsAll time
Walls, ceilings & cabinetsⓘ5 violations
Plumbingⓘ3 violations
Heating equipmentⓘ2 violations
Fire safetyⓘ2 violations
Heat / hot waterⓘ2 violations
Ventilation & lightⓘ1 violations
No specific condition stated24 violations
4 still open. See violation log below.

Top complaint types

5 yrsAll time
Elevators Everthing Else10 complaints
General Maintenance Not In List Above7 complaints
Plumbing Broken Leaking6 complaints
Infestation Rodent Insect5 complaints
Hot Water Lack Of Hot Water5 complaints
Mold And Mildew4 complaints
Electrical Hazardous Condition3 complaints
Electrical Non Hazard2 complaints
Blocked Exit Common Areas2 complaints
Visitor Policy Violations1 complaints
Elevators No Working Elevator 7 Or More Stories1 complaints
Heat Lack Of Heat1 complaints
Illegal Construction No Permit Exceeds Permit Scope1 complaints
Infestation Bed Bugs1 complaints
Light Wells Dirty Flooded1 complaints
Ventilation Inadequate Or None1 complaints
Bathroom1 complaints
Hide violations (454) ↑See complaints (76) →

Violation log

454 DBI violations

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
not activeMay 15, 1998plumbing and electrical sectionother plumbing and/or electrical violationsrepair bathtub valves and/or overflow in unit #408. 1001hc
See something wrong? File a complaint with SF 311
  • California Tenant Guide
  • San Francisco Housing Code §1001(m), (n)
  • Tenants here have reported pests.
    Worth checkingⓘ
    Look along baseboards and inside low cabinets for droppings, greasy rub marks or tracks, and check whether the bins outside overflow and whether gaps around exterior doors are sealed.
    details ▸

    California law requires buildings and grounds to be kept clean and sanitary and free from debris, filth, rubbish, garbage, rodents and vermin. San Francisco requires property owners to keep their property free of vermin, and requires an owner or manager to respond to a tenant's bed bug complaint by hiring a licensed pest control operator.

    • California Tenant Guide
    • SF.gov, Keeping your building free of vermin
    • not activeMar 12, 1998fire sectionremove egress obstruction at (801,1001(l) hc)need all second egress stairways unobstructed, top to bottom.
    not activeMar 12, 1998plumbing and electrical sectionprovide adequate lighting (504g hc)provide adequate lighting throughout entire second egrees stairway. permit may be required.
    not activeMar 12, 1998interior surfaces sectionpaint walls (1001b,1301 hc)paint walls,where needed, on every floor and stairway.
    not activeMar 12, 1998interior surfaces sectionpaint ceilings (1001b,1301 hc)paint ceilings, where needed, on every floor and stairway.
    not activeMar 12, 1998interior surfaces sectiondisturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.—
    not activeMar 12, 1998security requirements sectionprovide deadlatch locks with min 1/2" throw at exit doors (706 hc)provide deadlatch lock at roof exit.
    not activeMar 12, 1998security requirements sectionprovide self-closing devices at exterior doors (706 hc)provide self-closing device for all second egress doors and at the roof access door.
    not activeMar 12, 1998other sectionmiscellaneous violationsto see thermostat with non-tamperable temp-sensing device and time clock at time of reinspection. sfhc sec. (701 c)
    not activeNov 20, 1997interior surfaces sectionother interior violationsneed elevator operational at all times. presently it is out of order
    not activeNov 20, 1997interior surfaces sectionpaint walls (1001b,1301 hc)paint walls on every floor where paint is peeling,including stairways.
    not activeNov 20, 1997interior surfaces sectionpaint ceilings (1001b,1301 hc)paint ceiling on every floor where paint is peeling, including stairways.
    not activeNov 20, 1997interior surfaces sectiondisturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.—
    not activeNov 20, 1997security requirements sectionprovide self-closing devices at exterior doors (706 hc)provide self closing devices for all second means of egress doors and at roof door.
    not activeNov 20, 1997security requirements sectionprovide deadlatch locks with min 1/2" throw at exit doors (706 hc)provide deadlatch lock at roof exit door.
    not activeNov 20, 1997plumbing and electrical sectionother plumbing and/or electrical violationsprovide lighting for entire second egress stairway.
    not activeNov 20, 1997fire sectionremove egress obstruction at (801,1001(l) hc)need all second egress' unobstructed from top to bottom.
    not activeNov 20, 1997fire sectionother fire violationsto see garbage area at time of reinspection.
    not activeNov 20, 1997other sectionset timeclock to provide the required amount and hours of heat. (701c hc)provide correct setting for time clock. 5-11 am and 3-10 pm
    not activeNov 20, 1997other sectionprovide non-tamperable temp.-sensing device with a + to -1 1/2 degree f. (.8 degrees c.) tol., centrally located in bldg in habitable rm (not mgr or owner's) to which heat is provided, occupied or not (701c hc)need to see temperature sensing device.
    not activeNov 20, 1997other sectionmiscellaneous violationsat time of reinspection i will need to see: 1:certificate of use 2:weekly reports 3:daily logs 4:rent receipts
    not activeOct 22, 1997other sectionmiscellaneous violationsrestore operation of elevator to all floors!! 48-hour notice!!
    not activeSep 9, 1997interior surfaces sectionrepair damaged walls (1001b,h,o hc)in bathroom & entrance hall of unit #408.
    not activeSep 9, 1997interior surfaces sectionrepair damaged ceilings (1001b,h,o hc)in bathroom & entrance hall of unit #408.
    not activeSep 9, 1997interior surfaces sectionpaint walls (1001b,1301 hc)where repair required.
    not activeSep 9, 1997interior surfaces sectionpaint ceilings (1001b,1301 hc)where repair required.
    not activeSep 9, 1997interior surfaces sectionremove or cover damaged paint in an approved manner to prevent a lead hazard. see attached lead hazard warning. (1301 hc)where work repaired.
    not activeSep 9, 1997interior surfaces sectiondisturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.where work required.
    not activeSep 9, 1997building sectionreplace broken glass window pane (1001(h),708 hc)on front window & bathroom window in unit #408.
    not activeSep 9, 1997building sectionreplace window sash cord (1001(h),708 hc)on bathroom window in unit #408.
    not activeSep 9, 1997plumbing and electrical sectionrepair lightswitch (1001e hc)ceiling fixture in bathroom of unit #408.
    not activeSep 9, 1997security requirements sectionprovide minimum 135 degree viewer for entry doors of following units (max mounting ht of 58") (706 hc)re-secure viewer on front door of unit #408.
    not activeSep 9, 1997security requirements sectionother security violationsprovide door handles for both bathroom & closet doors in unit #408.
    not activeSep 9, 1997other sectionprovide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)restore operation of steam radiator in unit #408.
    not activeSep 9, 1997plumbing and electrical sectionother plumbing and/or electrical violationsprovide toilet tank cover for unit #408.
    not activeSep 9, 1997security requirements sectionprovide deadlatch locks with min 1/2" throw at exit doors (706 hc)to roof access door.
    not activeSep 9, 1997security requirements sectionprovide self-closing devices at exterior doors (706 hc)to roof access door & to fire exit door on 6th floor.
    not activeJul 17, 1997interior surfaces sectionrepair damaged walls (1001b,h,o hc)309-bathroom, 615-medicine cabinet.
    not activeJul 17, 1997interior surfaces sectionrepair damaged ceilings (1001b,h,o hc)309-bathroom & bedroom, 615-bedroom.
    not activeJul 17, 1997interior surfaces sectionpaint walls (1001b,1301 hc)305-bathroom & bedroom, 309-bathroom, 316-bathroom & bedroom, 409-bathroom.
    not activeJul 17, 1997interior surfaces sectionpaint ceilings (1001b,1301 hc)212-bathroom & bedroom corner, 309-bathroom.
    not activeJul 17, 1997building sectionreplace window sash cord (1001(h),708 hc)501-bathroom, 608-bathroom.
    not activeJul 17, 1997interior surfaces sectionclean interior (1306 hc)vacuum the carpet of the halls and stairs on a regular basis-hc1001
    not activeJul 17, 1997plumbing and electrical sectionrepair sink (1001f hc)514-cold water faucet.
    not activeJul 17, 1997plumbing and electrical sectionrepair electrical outlet (1001e hc)514-bedroom.
    not activeJul 17, 1997smoke detection sectionreplace smoke detector (908, 911 hc)501
    not activeJul 17, 1997interior surfaces sectionother interior violations1. repair the entry doors for rm. 608-hc 1001 2. repair the bathroom door handle for rm. 316-hc1001
    not activeJul 17, 1997security requirements sectionprovide minimum 135 degree viewer for entry doors of following units (max mounting ht of 58") (706 hc)rm. 302 & 503.
    not activeJul 17, 1997sanitation sectionremove rubbish or trash (1306,1307 hc)on the stairs leading from the lobby to the basement.
    not activeJul 17, 1997sanitation sectioneliminate cockroach infestation (1001b, 1306 hc)increase the service to the building, especially to rm. 615.
    not activeMay 15, 1998
    plumbing and electrical section · other plumbing and/or electrical violations
    repair bathtub valves and/or overflow in unit #408. 1001hc
    not activeMar 12, 1998
    fire section · remove egress obstruction at (801,1001(l) hc)
    need all second egress stairways unobstructed, top to bottom.
    not activeMar 12, 1998
    plumbing and electrical section · provide adequate lighting (504g hc)
    provide adequate lighting throughout entire second egrees stairway. permit may be required.
    not activeMar 12, 1998
    interior surfaces section · paint walls (1001b,1301 hc)
    paint walls,where needed, on every floor and stairway.
    not activeMar 12, 1998
    interior surfaces section · paint ceilings (1001b,1301 hc)
    paint ceilings, where needed, on every floor and stairway.
    not activeMar 12, 1998
    interior surfaces section · disturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.
    not activeMar 12, 1998
    security requirements section · provide deadlatch locks with min 1/2" throw at exit doors (706 hc)
    provide deadlatch lock at roof exit.
    not activeMar 12, 1998
    security requirements section · provide self-closing devices at exterior doors (706 hc)
    provide self-closing device for all second egress doors and at the roof access door.
    not activeMar 12, 1998
    other section · miscellaneous violations
    to see thermostat with non-tamperable temp-sensing device and time clock at time of reinspection. sfhc sec. (701 c)
    not activeNov 20, 1997
    interior surfaces section · other interior violations
    need elevator operational at all times. presently it is out of order
    not activeNov 20, 1997
    interior surfaces section · paint walls (1001b,1301 hc)
    paint walls on every floor where paint is peeling,including stairways.
    not activeNov 20, 1997
    interior surfaces section · paint ceilings (1001b,1301 hc)
    paint ceiling on every floor where paint is peeling, including stairways.
    not activeNov 20, 1997
    interior surfaces section · disturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.
    not activeNov 20, 1997
    security requirements section · provide self-closing devices at exterior doors (706 hc)
    provide self closing devices for all second means of egress doors and at roof door.
    not activeNov 20, 1997
    security requirements section · provide deadlatch locks with min 1/2" throw at exit doors (706 hc)
    provide deadlatch lock at roof exit door.
    not activeNov 20, 1997
    plumbing and electrical section · other plumbing and/or electrical violations
    provide lighting for entire second egress stairway.
    not activeNov 20, 1997
    fire section · remove egress obstruction at (801,1001(l) hc)
    need all second egress' unobstructed from top to bottom.
    not activeNov 20, 1997
    fire section · other fire violations
    to see garbage area at time of reinspection.
    not activeNov 20, 1997
    other section · set timeclock to provide the required amount and hours of heat. (701c hc)
    provide correct setting for time clock. 5-11 am and 3-10 pm
    not activeNov 20, 1997
    other section · provide non-tamperable temp.-sensing device with a + to -1 1/2 degree f. (.8 degrees c.) tol., centrally located in bldg in habitable rm (not mgr or owner's) to which heat is provided, occupied or not (701c hc)
    need to see temperature sensing device.
    not activeNov 20, 1997
    other section · miscellaneous violations
    at time of reinspection i will need to see: 1:certificate of use 2:weekly reports 3:daily logs 4:rent receipts
    not activeOct 22, 1997
    other section · miscellaneous violations
    restore operation of elevator to all floors!! 48-hour notice!!
    not activeSep 9, 1997
    interior surfaces section · repair damaged walls (1001b,h,o hc)
    in bathroom & entrance hall of unit #408.
    not activeSep 9, 1997
    interior surfaces section · repair damaged ceilings (1001b,h,o hc)
    in bathroom & entrance hall of unit #408.
    not activeSep 9, 1997
    interior surfaces section · paint walls (1001b,1301 hc)
    where repair required.
    not activeSep 9, 1997
    interior surfaces section · paint ceilings (1001b,1301 hc)
    where repair required.
    not activeSep 9, 1997
    interior surfaces section · remove or cover damaged paint in an approved manner to prevent a lead hazard. see attached lead hazard warning. (1301 hc)
    where work repaired.
    not activeSep 9, 1997
    interior surfaces section · disturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.
    where work required.
    not activeSep 9, 1997
    building section · replace broken glass window pane (1001(h),708 hc)
    on front window & bathroom window in unit #408.
    not activeSep 9, 1997
    building section · replace window sash cord (1001(h),708 hc)
    on bathroom window in unit #408.
    not activeSep 9, 1997
    plumbing and electrical section · repair lightswitch (1001e hc)
    ceiling fixture in bathroom of unit #408.
    not activeSep 9, 1997
    security requirements section · provide minimum 135 degree viewer for entry doors of following units (max mounting ht of 58") (706 hc)
    re-secure viewer on front door of unit #408.
    not activeSep 9, 1997
    security requirements section · other security violations
    provide door handles for both bathroom & closet doors in unit #408.
    not activeSep 9, 1997
    other section · provide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)
    restore operation of steam radiator in unit #408.
    not activeSep 9, 1997
    plumbing and electrical section · other plumbing and/or electrical violations
    provide toilet tank cover for unit #408.
    not activeSep 9, 1997
    security requirements section · provide deadlatch locks with min 1/2" throw at exit doors (706 hc)
    to roof access door.
    not activeSep 9, 1997
    security requirements section · provide self-closing devices at exterior doors (706 hc)
    to roof access door & to fire exit door on 6th floor.
    not activeJul 17, 1997
    interior surfaces section · repair damaged walls (1001b,h,o hc)
    309-bathroom, 615-medicine cabinet.
    not activeJul 17, 1997
    interior surfaces section · repair damaged ceilings (1001b,h,o hc)
    309-bathroom & bedroom, 615-bedroom.
    not activeJul 17, 1997
    interior surfaces section · paint walls (1001b,1301 hc)
    305-bathroom & bedroom, 309-bathroom, 316-bathroom & bedroom, 409-bathroom.
    not activeJul 17, 1997
    interior surfaces section · paint ceilings (1001b,1301 hc)
    212-bathroom & bedroom corner, 309-bathroom.
    not activeJul 17, 1997
    building section · replace window sash cord (1001(h),708 hc)
    501-bathroom, 608-bathroom.
    not activeJul 17, 1997
    interior surfaces section · clean interior (1306 hc)
    vacuum the carpet of the halls and stairs on a regular basis-hc1001
    not activeJul 17, 1997
    plumbing and electrical section · repair sink (1001f hc)
    514-cold water faucet.
    not activeJul 17, 1997
    plumbing and electrical section · repair electrical outlet (1001e hc)
    514-bedroom.
    not activeJul 17, 1997
    smoke detection section · replace smoke detector (908, 911 hc)
    501
    not activeJul 17, 1997
    interior surfaces section · other interior violations
    1. repair the entry doors for rm. 608-hc 1001 2. repair the bathroom door handle for rm. 316-hc1001
    not activeJul 17, 1997
    security requirements section · provide minimum 135 degree viewer for entry doors of following units (max mounting ht of 58") (706 hc)
    rm. 302 & 503.
    not activeJul 17, 1997
    sanitation section · remove rubbish or trash (1306,1307 hc)
    on the stairs leading from the lobby to the basement.
    not activeJul 17, 1997
    sanitation section · eliminate cockroach infestation (1001b, 1306 hc)
    increase the service to the building, especially to rm. 615.
    Page 9 of 10
    ← PrevNext →