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387 ELLIS ST

Tenderloin · San Francisco, CA · Parcel 0332012 · Last violation Aug 4, 2026 · Last complaint Sep 22, 2026

NeighborhoodTenderloin
More violations than 87% of nearby buildings
More violations than 87% of buildings and more complaints than 90% of buildings in Tenderloin. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 11 violations · 21 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
6 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe0
Serious5
Minor1

What to watch forⓘ

  1. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

    Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

    • California Tenant Guide
    • San Francisco Housing Code §701
  2. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

311 Housing Complaints
Total complaints since 2011
76
5 per year avg.↓ Down 16% in the last 2 years (21 vs 25 prior 2 yrs)
Complaint severity
Last 5 years
50
Severeⓘ12
Seriousⓘ29
Minorⓘ9
Dept. of Building Inspection Violations
Total violations since 1996
454
15 per year avg.↓ Down 45% in the last 2 years (11 vs 20 prior 2 yrs)
Open violations
6
Severeⓘ0
Seriousⓘ5
Minorⓘ1

Top violation categories

5 yrsAll time
Walls, ceilings & cabinetsⓘ5 violations
Plumbingⓘ3 violations
Heating equipmentⓘ2 violations
Fire safetyⓘ2 violations
Heat / hot waterⓘ2 violations
Ventilation & lightⓘ1 violations
No specific condition stated24 violations
4 still open. See violation log below.

Top complaint types

5 yrsAll time
Elevators Everthing Else10 complaints
General Maintenance Not In List Above7 complaints
Plumbing Broken Leaking6 complaints
Infestation Rodent Insect5 complaints
Hot Water Lack Of Hot Water5 complaints
Mold And Mildew4 complaints
Electrical Hazardous Condition3 complaints
Electrical Non Hazard2 complaints
Blocked Exit Common Areas2 complaints
Visitor Policy Violations1 complaints
Elevators No Working Elevator 7 Or More Stories1 complaints
Heat Lack Of Heat1 complaints
Illegal Construction No Permit Exceeds Permit Scope1 complaints
Infestation Bed Bugs1 complaints
Light Wells Dirty Flooded1 complaints
Ventilation Inadequate Or None1 complaints
Bathroom1 complaints
Hide violations (454) ↑See complaints (76) →

Violation log

448 DBI violations · Closed

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
not activeNov 13, 1998plumbing and electrical sectionrepair toilet (1001f hc)water stop on toilet in unit #505.
See something wrong? File a complaint with SF 311
  • California Tenant Guide
  • San Francisco Housing Code §1001(m), (n)
  • Tenants here have reported pests.
    Worth checkingⓘ
    Look along baseboards and inside low cabinets for droppings, greasy rub marks or tracks, and check whether the bins outside overflow and whether gaps around exterior doors are sealed.
    details ▸

    California law requires buildings and grounds to be kept clean and sanitary and free from debris, filth, rubbish, garbage, rodents and vermin. San Francisco requires property owners to keep their property free of vermin, and requires an owner or manager to respond to a tenant's bed bug complaint by hiring a licensed pest control operator.

    • California Tenant Guide
    • SF.gov, Keeping your building free of vermin
    • not activeNov 13, 1998interior surfaces sectionother interior violationsrepair broken front door panel by strike for unit #505.
    not activeOct 22, 1998building sectionthis notice includes violations for the areas noted.—
    not activeOct 22, 1998interior surfaces sectionrepair damaged ceilings (1001b,h,o hc)in unit #601.
    not activeOct 22, 1998interior surfaces sectionpaint ceilings (1001b,1301 hc)where work required.
    not activeOct 22, 1998interior surfaces sectionremove or cover damaged paint in an approved manner to prevent a lead hazard. see attached lead hazard warning. (1301 hc)where work required.
    not activeOct 22, 1998interior surfaces sectiondisturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.where work required.
    not activeOct 22, 1998security requirements sectionother security violationsrepair front door lock to unit #601. 706hc, 1001hc
    not activeOct 22, 1998plumbing and electrical sectionrepair sink (1001f hc)clean & glaze sink in unit #601.
    not activeSep 2, 1998Plumbing—Repairs to apt. #s 503 and 514 are to be made by a licensed C-36 contractor and he musrt secure a plumbing permit.
    not activeJul 29, 1998building sectionthis notice includes violations for the areas noted.all work is in reference to unit labeled #516.
    not activeJul 29, 1998interior surfaces sectionrepair damaged walls (1001b,h,o hc)at window corner and front door entrance.
    not activeJul 29, 1998interior surfaces sectionrepair damaged ceilings (1001b,h,o hc)at window corner.
    not activeJul 29, 1998interior surfaces sectionlocate source of water damage (703, 1001f hc)prior to implementing any cosmetic repairs.
    not activeJul 29, 1998interior surfaces sectionrepair source of water damage (703,1001f hc)prior to implementing any cosmetic repairs.
    not activeJul 29, 1998interior surfaces sectionpaint walls (1001b,1301 hc)where work required.
    not activeJul 29, 1998interior surfaces sectionpaint ceilings (1001b,1301 hc)where work required.
    not activeJul 29, 1998interior surfaces sectionremove or cover damaged paint in an approved manner to prevent a lead hazard. see attached lead hazard warning. (1301 hc)where work required.
    not activeJul 29, 1998interior surfaces sectiondisturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.where work required.
    not activeJul 29, 1998interior surfaces sectionrepair floor covering (1001b,j,o hc)carpet at front door entrance.
    not activeJul 29, 1998plumbing and electrical sectionother plumbing and/or electrical violationsreinstate complete operation of bathtub, provide proper base support. 1001hc
    not activeJul 29, 1998plumbing and electrical sectionrepair sink (1001f hc)remove stoppage.
    not activeJul 29, 1998plumbing and electrical sectionprovide adequate lighting (504g hc)eliminate exposed wiring in bathroom light fixture.
    not activeJul 29, 1998smoke detection sectionprovide smoke detector (908,911 hc)in unit.
    not activeJul 29, 1998security requirements sectionother security violationsrepair operation of entrance door lock mechanism. 706hc, 1001hc
    not activeJul 29, 1998other sectionmiscellaneous violationsprovide new bedding. 1308hc
    not activeJul 17, 1998sanitation sectionclean or sanitize (1306 hc)corridor and stairwell floors
    not activeJul 17, 1998fire sectionrepair smoke enclosure door closer (807,707 hc)repair or replace automatic door closers at the rear stairway smoke enclosure doors on the 4th and 5th floor.
    not activeJul 17, 1998security requirements sectionprovide minimum 135 degree viewer for entry doors of following units (max mounting ht of 58") (706 hc)rm. 315,407,519,509,508,506,610,609,603,615,605,604.
    not activeJul 17, 1998plumbing and electrical sectionother plumbing and/or electrical violationsreplace open front electrical distribution panels on all floors. these panels have fully exposed wires and bus bars and need to be replaced.
    not activeJul 15, 1998interior surfaces sectionrepair damaged walls (1001b,h,o hc)at entrance of unit #507.
    not activeJul 15, 1998interior surfaces sectionpaint walls (1001b,1301 hc)at entrance of unit #507.
    not activeJul 15, 1998interior surfaces sectionremove or cover damaged paint in an approved manner to prevent a lead hazard. see attached lead hazard warning. (1301 hc)where work required.
    not activeJul 15, 1998interior surfaces sectiondisturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.where work required.
    not activeJul 15, 1998building sectionreplace broken glass window pane (1001(h),708 hc)in unit #507.
    not activeJul 15, 1998security requirements sectionprovide deadlatch locks with min 1/2" throw at exit doors (706 hc)front door of unit #507.
    not activeJul 15, 1998security requirements sectionprovide self-closing devices at exterior doors (706 hc)front door of unit #507.
    not activeJul 15, 1998security requirements sectionother security violationsrepair/replace damaged front door to unit #706hc. 1001hc, 706hc
    not activeJul 15, 1998other sectionmiscellaneous violationsrestore complete operation of elevator. 1001hc this is a 48-hour notice!!
    not activeMay 15, 1998interior surfaces sectionrepair damaged ceilings (1001b,h,o hc)in living area of unit #408.
    not activeMay 15, 1998interior surfaces sectionpaint ceilings (1001b,1301 hc)in living area of unit #408.
    not activeMay 15, 1998interior surfaces sectionlocate source of water damage (703, 1001f hc)prior to any repairs.
    not activeMay 15, 1998interior surfaces sectionrepair source of water damage (703,1001f hc)prior to any repairs.
    not activeMay 15, 1998interior surfaces sectionrepair floor covering (1001b,j,o hc)in bathroom under tub in unit #408.
    not activeMay 15, 1998plumbing and electrical sectionother plumbing and/or electrical violationsrepair bathtub valves and/or overflow in unit #408. 1001hc
    not activeMar 12, 1998fire sectionremove egress obstruction at (801,1001(l) hc)need all second egress stairways unobstructed, top to bottom.
    not activeMar 12, 1998plumbing and electrical sectionprovide adequate lighting (504g hc)provide adequate lighting throughout entire second egrees stairway. permit may be required.
    not activeMar 12, 1998interior surfaces sectionpaint walls (1001b,1301 hc)paint walls,where needed, on every floor and stairway.
    not activeMar 12, 1998interior surfaces sectionpaint ceilings (1001b,1301 hc)paint ceilings, where needed, on every floor and stairway.
    not activeMar 12, 1998interior surfaces sectiondisturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.—
    not activeNov 13, 1998
    plumbing and electrical section · repair toilet (1001f hc)
    water stop on toilet in unit #505.
    not activeNov 13, 1998
    interior surfaces section · other interior violations
    repair broken front door panel by strike for unit #505.
    not activeOct 22, 1998
    building section · this notice includes violations for the areas noted.
    not activeOct 22, 1998
    interior surfaces section · repair damaged ceilings (1001b,h,o hc)
    in unit #601.
    not activeOct 22, 1998
    interior surfaces section · paint ceilings (1001b,1301 hc)
    where work required.
    not activeOct 22, 1998
    interior surfaces section · remove or cover damaged paint in an approved manner to prevent a lead hazard. see attached lead hazard warning. (1301 hc)
    where work required.
    not activeOct 22, 1998
    interior surfaces section · disturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.
    where work required.
    not activeOct 22, 1998
    security requirements section · other security violations
    repair front door lock to unit #601. 706hc, 1001hc
    not activeOct 22, 1998
    plumbing and electrical section · repair sink (1001f hc)
    clean & glaze sink in unit #601.
    not activeSep 2, 1998
    Plumbing
    Repairs to apt. #s 503 and 514 are to be made by a licensed C-36 contractor and he musrt secure a plumbing permit.
    not activeJul 29, 1998
    building section · this notice includes violations for the areas noted.
    all work is in reference to unit labeled #516.
    not activeJul 29, 1998
    interior surfaces section · repair damaged walls (1001b,h,o hc)
    at window corner and front door entrance.
    not activeJul 29, 1998
    interior surfaces section · repair damaged ceilings (1001b,h,o hc)
    at window corner.
    not activeJul 29, 1998
    interior surfaces section · locate source of water damage (703, 1001f hc)
    prior to implementing any cosmetic repairs.
    not activeJul 29, 1998
    interior surfaces section · repair source of water damage (703,1001f hc)
    prior to implementing any cosmetic repairs.
    not activeJul 29, 1998
    interior surfaces section · paint walls (1001b,1301 hc)
    where work required.
    not activeJul 29, 1998
    interior surfaces section · paint ceilings (1001b,1301 hc)
    where work required.
    not activeJul 29, 1998
    interior surfaces section · remove or cover damaged paint in an approved manner to prevent a lead hazard. see attached lead hazard warning. (1301 hc)
    where work required.
    not activeJul 29, 1998
    interior surfaces section · disturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.
    where work required.
    not activeJul 29, 1998
    interior surfaces section · repair floor covering (1001b,j,o hc)
    carpet at front door entrance.
    not activeJul 29, 1998
    plumbing and electrical section · other plumbing and/or electrical violations
    reinstate complete operation of bathtub, provide proper base support. 1001hc
    not activeJul 29, 1998
    plumbing and electrical section · repair sink (1001f hc)
    remove stoppage.
    not activeJul 29, 1998
    plumbing and electrical section · provide adequate lighting (504g hc)
    eliminate exposed wiring in bathroom light fixture.
    not activeJul 29, 1998
    smoke detection section · provide smoke detector (908,911 hc)
    in unit.
    not activeJul 29, 1998
    security requirements section · other security violations
    repair operation of entrance door lock mechanism. 706hc, 1001hc
    not activeJul 29, 1998
    other section · miscellaneous violations
    provide new bedding. 1308hc
    not activeJul 17, 1998
    sanitation section · clean or sanitize (1306 hc)
    corridor and stairwell floors
    not activeJul 17, 1998
    fire section · repair smoke enclosure door closer (807,707 hc)
    repair or replace automatic door closers at the rear stairway smoke enclosure doors on the 4th and 5th floor.
    not activeJul 17, 1998
    security requirements section · provide minimum 135 degree viewer for entry doors of following units (max mounting ht of 58") (706 hc)
    rm. 315,407,519,509,508,506,610,609,603,615,605,604.
    not activeJul 17, 1998
    plumbing and electrical section · other plumbing and/or electrical violations
    replace open front electrical distribution panels on all floors. these panels have fully exposed wires and bus bars and need to be replaced.
    not activeJul 15, 1998
    interior surfaces section · repair damaged walls (1001b,h,o hc)
    at entrance of unit #507.
    not activeJul 15, 1998
    interior surfaces section · paint walls (1001b,1301 hc)
    at entrance of unit #507.
    not activeJul 15, 1998
    interior surfaces section · remove or cover damaged paint in an approved manner to prevent a lead hazard. see attached lead hazard warning. (1301 hc)
    where work required.
    not activeJul 15, 1998
    interior surfaces section · disturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.
    where work required.
    not activeJul 15, 1998
    building section · replace broken glass window pane (1001(h),708 hc)
    in unit #507.
    not activeJul 15, 1998
    security requirements section · provide deadlatch locks with min 1/2" throw at exit doors (706 hc)
    front door of unit #507.
    not activeJul 15, 1998
    security requirements section · provide self-closing devices at exterior doors (706 hc)
    front door of unit #507.
    not activeJul 15, 1998
    security requirements section · other security violations
    repair/replace damaged front door to unit #706hc. 1001hc, 706hc
    not activeJul 15, 1998
    other section · miscellaneous violations
    restore complete operation of elevator. 1001hc this is a 48-hour notice!!
    not activeMay 15, 1998
    interior surfaces section · repair damaged ceilings (1001b,h,o hc)
    in living area of unit #408.
    not activeMay 15, 1998
    interior surfaces section · paint ceilings (1001b,1301 hc)
    in living area of unit #408.
    not activeMay 15, 1998
    interior surfaces section · locate source of water damage (703, 1001f hc)
    prior to any repairs.
    not activeMay 15, 1998
    interior surfaces section · repair source of water damage (703,1001f hc)
    prior to any repairs.
    not activeMay 15, 1998
    interior surfaces section · repair floor covering (1001b,j,o hc)
    in bathroom under tub in unit #408.
    not activeMay 15, 1998
    plumbing and electrical section · other plumbing and/or electrical violations
    repair bathtub valves and/or overflow in unit #408. 1001hc
    not activeMar 12, 1998
    fire section · remove egress obstruction at (801,1001(l) hc)
    need all second egress stairways unobstructed, top to bottom.
    not activeMar 12, 1998
    plumbing and electrical section · provide adequate lighting (504g hc)
    provide adequate lighting throughout entire second egrees stairway. permit may be required.
    not activeMar 12, 1998
    interior surfaces section · paint walls (1001b,1301 hc)
    paint walls,where needed, on every floor and stairway.
    not activeMar 12, 1998
    interior surfaces section · paint ceilings (1001b,1301 hc)
    paint ceilings, where needed, on every floor and stairway.
    not activeMar 12, 1998
    interior surfaces section · disturbing lead based paint can be extremely dangerous to dwelling occupants and visitors, particularly to young children, pregnant women, pets, and to people performing work on the premises. for interior or exterior paint removal : always wet the surface, contain and properly dispose of leaded paint. if you are unsure whether the paint is leaded, you should test it prior to performing any work. if the paint is found to contain lead, you should consult with an expert about appropriate procedures. proper containment and 3-day notification is required for exterior jobs of more than 10 sq.ft. (sec.3604, sfbc) informational packets are available at (415) 558-6088. you can contact the san francisco childhood lead poisoning prevention program at: (415) 554-8930 for free advice. if you cause lead dust to be created, you could be liable for any illness caused by the dust. ordinance #446-97.
    Page 8 of 9
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