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387 ELLIS ST

Tenderloin · San Francisco, CA · Parcel 0332012 · Last violation Aug 4, 2026 · Last complaint Sep 22, 2026

NeighborhoodTenderloin
More violations than 87% of nearby buildings
More violations than 87% of buildings and more complaints than 90% of buildings in Tenderloin. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 11 violations · 21 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
6 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe0
Serious5
Minor1

What to watch forⓘ

  1. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

    Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

    • California Tenant Guide
    • San Francisco Housing Code §701
  2. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

311 Housing Complaints
Total complaints since 2011
76
5 per year avg.↓ Down 16% in the last 2 years (21 vs 25 prior 2 yrs)
Complaint severity
Last 5 years
50
Severeⓘ12
Seriousⓘ29
Minorⓘ9
Dept. of Building Inspection Violations
Total violations since 1996
454
15 per year avg.↓ Down 45% in the last 2 years (11 vs 20 prior 2 yrs)
Open violations
6
Severeⓘ0
Seriousⓘ5
Minorⓘ1

Top violation categories

5 yrsAll time
Walls, ceilings & cabinetsⓘ5 violations
Plumbingⓘ3 violations
Heating equipmentⓘ2 violations
Fire safetyⓘ2 violations
Heat / hot waterⓘ2 violations
Ventilation & lightⓘ1 violations
No specific condition stated24 violations
4 still open. See violation log below.

Top complaint types

5 yrsAll time
Elevators Everthing Else10 complaints
General Maintenance Not In List Above7 complaints
Plumbing Broken Leaking6 complaints
Infestation Rodent Insect5 complaints
Hot Water Lack Of Hot Water5 complaints
Mold And Mildew4 complaints
Electrical Hazardous Condition3 complaints
Electrical Non Hazard2 complaints
Blocked Exit Common Areas2 complaints
Visitor Policy Violations1 complaints
Elevators No Working Elevator 7 Or More Stories1 complaints
Heat Lack Of Heat1 complaints
Illegal Construction No Permit Exceeds Permit Scope1 complaints
Infestation Bed Bugs1 complaints
Light Wells Dirty Flooded1 complaints
Ventilation Inadequate Or None1 complaints
Bathroom1 complaints
Hide violations (454) ↑See complaints (76) →

Violation log

454 DBI violations

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
not activeFeb 13, 2002building sectiondamaged paint and plaster in guestroom/bathroom.1)resheetrock and paint water damaged bathroom ceiling surfaces. 2)replaster and paint guestroom walls and ceiling surfaces.1001hc./1301hc.
See something wrong? File a complaint with SF 311
  • California Tenant Guide
  • San Francisco Housing Code §1001(m), (n)
  • Tenants here have reported pests.
    Worth checkingⓘ
    Look along baseboards and inside low cabinets for droppings, greasy rub marks or tracks, and check whether the bins outside overflow and whether gaps around exterior doors are sealed.
    details ▸

    California law requires buildings and grounds to be kept clean and sanitary and free from debris, filth, rubbish, garbage, rodents and vermin. San Francisco requires property owners to keep their property free of vermin, and requires an owner or manager to respond to a tenant's bed bug complaint by hiring a licensed pest control operator.

    • California Tenant Guide
    • SF.gov, Keeping your building free of vermin
    • not activeFeb 13, 2002building sectionmissing smoke detector.replace missing hard wired smoke detector.908hc.
    not activeFeb 13, 2002building sectionlack of a dead bolt to entry door of unit #401.install a single cylinder one inch dead bolt to entry door #401.706hc.
    not activeFeb 13, 2002building sectioninoperative bathroom light switch.repalce inoperative bathroom light switch.1001hc./504hc.
    not activeFeb 13, 2002building sectionmalfunctioning toilet unit in #501.1)repair /replace/adjust toilet flushing mechanism,presently it can not flush solids in #501.1001hc. 2)repair leaking tub faucet in #501.1001hc.
    not activeOct 22, 2001building sectionlack of a bathroom door to the premises.install a bathroom door to the unit.1001hc.
    not activeOct 22, 2001building sectiondamaged door jamb to entry door #608. lack of a single cylinder one inch dead bolt to entry door#608.1)replace cracked door jamg to entry door #608.1001hc. 2)install a single cylinder one inch dead bolt to the entry door.706hc. 3)provide tenat with keys to the unit.
    not activeOct 22, 2001building sectionlack of a hard wired smoke detector to the unit.install a hard wired smoke detector to unit #608.908hc.
    not activeOct 22, 2001building sectioninoperativre light in the bathroom/sleepingroom.repair/replace inoperative lightswitch to bathroom,sleepingroom #608.1001hc.
    not activeOct 22, 2001building sectionsoiled carpeting in #608.replace soiled carpeting in #608.1306hc.
    not activeOct 22, 2001building sectioninsanitary premises.clean and sanitize guestrooms #508,#608.1306hc.
    not activeOct 12, 2001building sectionbroken window .replace broken glass in #511.1001hc.
    not activeOct 12, 2001building sectionrepeated overhead leaks from bathroom #611, causing ceiling damage in bathroom #511.locate cause and repair overhead leaks originating from bathroom #611,causing ceiling damage in bathroom #511.1001hc. repeated violation.
    not activeOct 12, 2001building sectionwater damaged bathroom ceiling in #511.replaster and paint water damaged bathroom ceiling in #511.1001hc./1301hc.
    not activeOct 10, 2001building sectionleaking water supply line causing ceiling damage to ceilings below.locate and repair source of leak originating from gr#504.1001hc.
    not activeOct 10, 2001building sectionwater damaged walls and ceiling surfaces in gr#404/#304.1)replaster and paint water damaged walls and ceiling surfaces in: 1)flaking ceilng srfaces in gr. #504 2)hallway walls in #404. 3)exterior bathroom wall and ceiling in 304. 1001hc./1301hc.
    not activeNov 3, 2000building sectionreplace window latches or hardware (1001(b) hc)610.
    not activeNov 3, 2000building sectionreplace broken glass window pane (1001(h),708 hc)607, 604-bathroom, 503, 511, 405, 301, at 2nd fl. fire escape.
    not activeNov 3, 2000building sectionprovide ventilation for habitable rooms (504(a), 1001(b)(7),(8) hc)502, 301-make all windows openable.
    not activeNov 3, 2000building sectionrepair window sash cords (1001(h) hc)305, 214, 410-bathroom.
    not activeNov 3, 2000plumbing and electrical sectionrepair toilet (1001f hc)610-secure to the floor and repair/replace the seat, 604, 501, 502-secure to the floor, 404, 402-replace seat, 305-secure to floor, 308-replace, 214-repair flush mechanism.
    not activeNov 3, 2000plumbing and electrical sectionrepair bathtub plumbing (1001f hc)610, 410-stop leak, 516-stop leaking faucet, 216-open clogged drain.
    not activeNov 3, 2000building sectionrepair window sash frame (1001(h),708 hc)610-repair to close completely in bathroom.
    not activeNov 3, 2000other sectionprovide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)repair radiator-610 heat is provided but the shutoff valve needs repair-503, 516.
    not activeNov 3, 2000plumbing and electrical sectionrepair sink (1001f hc)609-stop leak, 516-open clogged drain, 515-faucet, 214-stop leak.
    not activeNov 3, 2000plumbing and electrical sectionrepair lightswitch (1001e hc)607.
    not activeNov 3, 2000smoke detection sectionreplace smoke detector (908, 911 hc)604
    not activeNov 3, 2000interior surfaces sectionreplace floor covering (1001b,j,o hc)604, 516.
    not activeNov 3, 2000interior surfaces sectionrepair and paint damaged walls and/or ceilings as noted(1001b,h,o hc)501-hallway and bathroom, 516, 514-bathroom ceiling, 511-throughout, 512-throughout, 412-above bathroom door, 410-left of bathroom door, 405-near window, 305-bathroom, 216-bathroom.
    not activeNov 3, 2000interior surfaces sectionpaint deteriorated walls and/or ceilings as noted(1001b,1301 hc)502-walls of main room, walls and ceiling of bathroom, 509-walls, 510-walls and ceiling, 301-ceiling where damaged, 316-throughout,.
    not activeNov 3, 2000plumbing and electrical sectionremove cord wiring and added outlets (1001-e hc)503-if desired, additional outlets may be added with an electrical permit and approval inspection. present the finalized permit at the reinspection with the housing inspector.
    not activeNov 3, 2000other sectionprovide adequate hot water heated for the bathtub heated to min. 105 degrees f. (41 degrees c.) and max. of 120 degrees f. (49 degrees c.) (505d(3))516.
    not activeNov 3, 2000plumbing and electrical sectionrepair plumbing leak (1001f hc)516, 515, 511(bathroom), 305(bathroom)-from unit above.
    not activeNov 3, 2000fire sectionprovide automatic fire sprinklers over garbage receptacles with permit or relocate to a sprinklered area(904,906(4) hc)in basement.
    not activeNov 3, 2000plumbing and electrical sectionreplace light bulb (1001e hc)214.
    not activeNov 3, 2000interior surfaces sectionprovide bed sheets and mattress frame (1001(b), 1308 hc)214.
    not activeNov 3, 2000fire sectionrepair elevator (807 707 hc)at the time of inspection, the elevator did not respond to the 3rd floor call button. repair the system to respond properly to all controls.
    not activeNov 3, 2000other sectioninspector comments*****contact the housing inspector to confirm the reinspection date below.
    not activeSep 6, 2000building sectionleaking overhead leaks from bathroom aboverepair overhead leaks,causing water damage to bathroom walls and ceiling surfaces as well as to areas above bathroom door.1001hc.
    not activeSep 6, 2000building sectiondamaged sheetrock to bathroom walls and ceiling surfaces.resheetrock and paint bathroom walls and ceiling surfaces.1001hc./1301hc.
    not activeSep 6, 2000building sectioncracked,leaking toiletreplace cracked,leaking toilet unit and wax ring.1001hc.
    not activeAug 9, 2000building sectioninoperative elevator.repair inoperative elevator.1001hc.
    not activeJul 12, 2000building sectiondmamged hallway walls,carpeting in front of #509replace fire damaged portion of hallway wall surfaces in front of gr#509.1001hc.
    not activeJul 12, 2000building sectiondamaged entry door to gr#509.1)replace damaged entry door to gr#509 with a solid core door. 2)install newly replace door a single cylinder one inch dead bolt as well as a 138 degree viewer,and a door closure.706 hc.912hc. 3)designate room number.706hc.1001hc.
    not activeJul 12, 2000building sectionmissing bathroom windowreplace glass/repair/ bathroom window in gr#509.1001hc.
    not activeJul 5, 2000building sectiondamaged toilet unit1) replace damaged substandard subflooring.1001hc. 2)replace toilet unit/wax ring in #509.1001hc.
    not activeJul 5, 2000DBI code violation——
    not activeDec 6, 1999other sectionprovide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)repair inoperative boiler.reinstate hot water throughout the building.
    not activeNov 29, 1999interior surfaces sectionrepair damaged walls (1001b,h,o hc)replaster and paint walls and ceiling surfaces in : #211,301,414,610,612.1001hc/1301hc.
    not activeNov 29, 1999sanitation sectionclean or sanitize (1306 hc)1)wash down walls,remove cobb webbs, clean and sanitize : #211,301,414,610,612.1306hc. 2)clean and sanitize toilet,sink,tub in #211,414,610,612.
    not activeFeb 13, 2002
    building section · damaged paint and plaster in guestroom/bathroom.
    1)resheetrock and paint water damaged bathroom ceiling surfaces. 2)replaster and paint guestroom walls and ceiling surfaces.1001hc./1301hc.
    not activeFeb 13, 2002
    building section · missing smoke detector.
    replace missing hard wired smoke detector.908hc.
    not activeFeb 13, 2002
    building section · lack of a dead bolt to entry door of unit #401.
    install a single cylinder one inch dead bolt to entry door #401.706hc.
    not activeFeb 13, 2002
    building section · inoperative bathroom light switch.
    repalce inoperative bathroom light switch.1001hc./504hc.
    not activeFeb 13, 2002
    building section · malfunctioning toilet unit in #501.
    1)repair /replace/adjust toilet flushing mechanism,presently it can not flush solids in #501.1001hc. 2)repair leaking tub faucet in #501.1001hc.
    not activeOct 22, 2001
    building section · lack of a bathroom door to the premises.
    install a bathroom door to the unit.1001hc.
    not activeOct 22, 2001
    building section · damaged door jamb to entry door #608. lack of a single cylinder one inch dead bolt to entry door#608.
    1)replace cracked door jamg to entry door #608.1001hc. 2)install a single cylinder one inch dead bolt to the entry door.706hc. 3)provide tenat with keys to the unit.
    not activeOct 22, 2001
    building section · lack of a hard wired smoke detector to the unit.
    install a hard wired smoke detector to unit #608.908hc.
    not activeOct 22, 2001
    building section · inoperativre light in the bathroom/sleepingroom.
    repair/replace inoperative lightswitch to bathroom,sleepingroom #608.1001hc.
    not activeOct 22, 2001
    building section · soiled carpeting in #608.
    replace soiled carpeting in #608.1306hc.
    not activeOct 22, 2001
    building section · insanitary premises.
    clean and sanitize guestrooms #508,#608.1306hc.
    not activeOct 12, 2001
    building section · broken window .
    replace broken glass in #511.1001hc.
    not activeOct 12, 2001
    building section · repeated overhead leaks from bathroom #611, causing ceiling damage in bathroom #511.
    locate cause and repair overhead leaks originating from bathroom #611,causing ceiling damage in bathroom #511.1001hc. repeated violation.
    not activeOct 12, 2001
    building section · water damaged bathroom ceiling in #511.
    replaster and paint water damaged bathroom ceiling in #511.1001hc./1301hc.
    not activeOct 10, 2001
    building section · leaking water supply line causing ceiling damage to ceilings below.
    locate and repair source of leak originating from gr#504.1001hc.
    not activeOct 10, 2001
    building section · water damaged walls and ceiling surfaces in gr#404/#304.
    1)replaster and paint water damaged walls and ceiling surfaces in: 1)flaking ceilng srfaces in gr. #504 2)hallway walls in #404. 3)exterior bathroom wall and ceiling in 304. 1001hc./1301hc.
    not activeNov 3, 2000
    building section · replace window latches or hardware (1001(b) hc)
    610.
    not activeNov 3, 2000
    building section · replace broken glass window pane (1001(h),708 hc)
    607, 604-bathroom, 503, 511, 405, 301, at 2nd fl. fire escape.
    not activeNov 3, 2000
    building section · provide ventilation for habitable rooms (504(a), 1001(b)(7),(8) hc)
    502, 301-make all windows openable.
    not activeNov 3, 2000
    building section · repair window sash cords (1001(h) hc)
    305, 214, 410-bathroom.
    not activeNov 3, 2000
    plumbing and electrical section · repair toilet (1001f hc)
    610-secure to the floor and repair/replace the seat, 604, 501, 502-secure to the floor, 404, 402-replace seat, 305-secure to floor, 308-replace, 214-repair flush mechanism.
    not activeNov 3, 2000
    plumbing and electrical section · repair bathtub plumbing (1001f hc)
    610, 410-stop leak, 516-stop leaking faucet, 216-open clogged drain.
    not activeNov 3, 2000
    building section · repair window sash frame (1001(h),708 hc)
    610-repair to close completely in bathroom.
    not activeNov 3, 2000
    other section · provide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)
    repair radiator-610 heat is provided but the shutoff valve needs repair-503, 516.
    not activeNov 3, 2000
    plumbing and electrical section · repair sink (1001f hc)
    609-stop leak, 516-open clogged drain, 515-faucet, 214-stop leak.
    not activeNov 3, 2000
    plumbing and electrical section · repair lightswitch (1001e hc)
    607.
    not activeNov 3, 2000
    smoke detection section · replace smoke detector (908, 911 hc)
    604
    not activeNov 3, 2000
    interior surfaces section · replace floor covering (1001b,j,o hc)
    604, 516.
    not activeNov 3, 2000
    interior surfaces section · repair and paint damaged walls and/or ceilings as noted(1001b,h,o hc)
    501-hallway and bathroom, 516, 514-bathroom ceiling, 511-throughout, 512-throughout, 412-above bathroom door, 410-left of bathroom door, 405-near window, 305-bathroom, 216-bathroom.
    not activeNov 3, 2000
    interior surfaces section · paint deteriorated walls and/or ceilings as noted(1001b,1301 hc)
    502-walls of main room, walls and ceiling of bathroom, 509-walls, 510-walls and ceiling, 301-ceiling where damaged, 316-throughout,.
    not activeNov 3, 2000
    plumbing and electrical section · remove cord wiring and added outlets (1001-e hc)
    503-if desired, additional outlets may be added with an electrical permit and approval inspection. present the finalized permit at the reinspection with the housing inspector.
    not activeNov 3, 2000
    other section · provide adequate hot water heated for the bathtub heated to min. 105 degrees f. (41 degrees c.) and max. of 120 degrees f. (49 degrees c.) (505d(3))
    516.
    not activeNov 3, 2000
    plumbing and electrical section · repair plumbing leak (1001f hc)
    516, 515, 511(bathroom), 305(bathroom)-from unit above.
    not activeNov 3, 2000
    fire section · provide automatic fire sprinklers over garbage receptacles with permit or relocate to a sprinklered area(904,906(4) hc)
    in basement.
    not activeNov 3, 2000
    plumbing and electrical section · replace light bulb (1001e hc)
    214.
    not activeNov 3, 2000
    interior surfaces section · provide bed sheets and mattress frame (1001(b), 1308 hc)
    214.
    not activeNov 3, 2000
    fire section · repair elevator (807 707 hc)
    at the time of inspection, the elevator did not respond to the 3rd floor call button. repair the system to respond properly to all controls.
    not activeNov 3, 2000
    other section · inspector comments
    *****contact the housing inspector to confirm the reinspection date below.
    not activeSep 6, 2000
    building section · leaking overhead leaks from bathroom above
    repair overhead leaks,causing water damage to bathroom walls and ceiling surfaces as well as to areas above bathroom door.1001hc.
    not activeSep 6, 2000
    building section · damaged sheetrock to bathroom walls and ceiling surfaces.
    resheetrock and paint bathroom walls and ceiling surfaces.1001hc./1301hc.
    not activeSep 6, 2000
    building section · cracked,leaking toilet
    replace cracked,leaking toilet unit and wax ring.1001hc.
    not activeAug 9, 2000
    building section · inoperative elevator.
    repair inoperative elevator.1001hc.
    not activeJul 12, 2000
    building section · dmamged hallway walls,carpeting in front of #509
    replace fire damaged portion of hallway wall surfaces in front of gr#509.1001hc.
    not activeJul 12, 2000
    building section · damaged entry door to gr#509.
    1)replace damaged entry door to gr#509 with a solid core door. 2)install newly replace door a single cylinder one inch dead bolt as well as a 138 degree viewer,and a door closure.706 hc.912hc. 3)designate room number.706hc.1001hc.
    not activeJul 12, 2000
    building section · missing bathroom window
    replace glass/repair/ bathroom window in gr#509.1001hc.
    not activeJul 5, 2000
    building section · damaged toilet unit
    1) replace damaged substandard subflooring.1001hc. 2)replace toilet unit/wax ring in #509.1001hc.
    not activeJul 5, 2000
    DBI code violation
    not activeDec 6, 1999
    other section · provide heat to each occupied habitable room for 13 hrs between 5:00 a.m. and 11:00 a.m. and between 3:00 p.m. and 10:00 p.m. capable to maintaining a min. room temp. of 68 degrees f. (20 degrees c.). (701c hc)
    repair inoperative boiler.reinstate hot water throughout the building.
    not activeNov 29, 1999
    interior surfaces section · repair damaged walls (1001b,h,o hc)
    replaster and paint walls and ceiling surfaces in : #211,301,414,610,612.1001hc/1301hc.
    not activeNov 29, 1999
    sanitation section · clean or sanitize (1306 hc)
    1)wash down walls,remove cobb webbs, clean and sanitize : #211,301,414,610,612.1306hc. 2)clean and sanitize toilet,sink,tub in #211,414,610,612.
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