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387 ELLIS ST

Tenderloin · San Francisco, CA · Parcel 0332012 · Last violation Aug 4, 2026 · Last complaint Sep 22, 2026

NeighborhoodTenderloin
More violations than 87% of nearby buildings
More violations than 87% of buildings and more complaints than 90% of buildings in Tenderloin. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 11 violations · 21 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
6 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe0
Serious5
Minor1

What to watch forⓘ

  1. Tenants here have reported no heat or no hot water.
    details ▸

    California law requires heating facilities in good working order, and plumbing facilities in good working order including hot and cold running water. A rental unit that substantially lacks either may be legally uninhabitable, which is the standard the implied warranty of habitability sets for every residential tenancy in the state.

    Ask how heat and hot water are supplied and who pays for them. If either fails once you live here, put the request to the landlord in writing and keep a copy.

    • California Tenant Guide
    • San Francisco Housing Code §701
  2. Fire safety problems have been reported here.
    Worth checkingⓘ
    Walk the exit route from the unit to the street and check the stairs and hallways are clear of stored items, and that fire doors close properly.
    details ▸

    California law requires safe fire or emergency exits leading to a street or hallway, and requires stairs, hallways and exits to be kept litter free. Storage areas, garages and basements must be kept free of combustible materials. San Francisco's Housing Code separately treats inadequate exits and inadequate fire protection equipment as conditions that make a building substandard, which is the finding behind a notice of violation.

311 Housing Complaints
Total complaints since 2011
76
5 per year avg.↓ Down 16% in the last 2 years (21 vs 25 prior 2 yrs)
Complaint severity
Last 5 years
50
Severeⓘ12
Seriousⓘ29
Minorⓘ9
Dept. of Building Inspection Violations
Total violations since 1996
454
15 per year avg.↓ Down 45% in the last 2 years (11 vs 20 prior 2 yrs)
Open violations
6
Severeⓘ0
Seriousⓘ5
Minorⓘ1

Top violation categories

5 yrsAll time
Walls, ceilings & cabinetsⓘ5 violations
Plumbingⓘ3 violations
Heating equipmentⓘ2 violations
Fire safetyⓘ2 violations
Heat / hot waterⓘ2 violations
Ventilation & lightⓘ1 violations
No specific condition stated24 violations
4 still open. See violation log below.

Top complaint types

5 yrsAll time
Elevators Everthing Else10 complaints
General Maintenance Not In List Above7 complaints
Plumbing Broken Leaking6 complaints
Infestation Rodent Insect5 complaints
Hot Water Lack Of Hot Water5 complaints
Mold And Mildew4 complaints
Electrical Hazardous Condition3 complaints
Electrical Non Hazard2 complaints
Blocked Exit Common Areas2 complaints
Visitor Policy Violations1 complaints
Elevators No Working Elevator 7 Or More Stories1 complaints
Heat Lack Of Heat1 complaints
Illegal Construction No Permit Exceeds Permit Scope1 complaints
Infestation Bed Bugs1 complaints
Light Wells Dirty Flooded1 complaints
Ventilation Inadequate Or None1 complaints
Bathroom1 complaints
Hide violations (454) ↑See complaints (76) →

Violation log

454 DBI violations

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
not activeDec 16, 2003building sectionleaking roof,causing water damage to ceiling surfaces in gr#611.have roof surfaces repaired by a competent roofing contractor.1001hc.
See something wrong? File a complaint with SF 311
  • California Tenant Guide
  • San Francisco Housing Code §1001(m), (n)
  • Tenants here have reported pests.
    Worth checkingⓘ
    Look along baseboards and inside low cabinets for droppings, greasy rub marks or tracks, and check whether the bins outside overflow and whether gaps around exterior doors are sealed.
    details ▸

    California law requires buildings and grounds to be kept clean and sanitary and free from debris, filth, rubbish, garbage, rodents and vermin. San Francisco requires property owners to keep their property free of vermin, and requires an owner or manager to respond to a tenant's bed bug complaint by hiring a licensed pest control operator.

    • California Tenant Guide
    • SF.gov, Keeping your building free of vermin
    • not activeDec 16, 2003building sectionwater damaged ceiling surfaces above entgry door in gr#611.replace water damaged sheetrock in gr#611.1001hc.
    not activeDec 16, 2003building sectiontub/wall junction in gr#611, is in need to be caulked and sealed to prevent water seepage.caulk tub wall junction in bathroom area of gr#611.1001hc.
    not activeApr 7, 2003Heating equipment—NPTO(1) No current Permit to Operate one steam boiler. CMC 1024 SHX(1) Single wall tube & shell heat exchanger on the steam boiler for domestic hot water. CPC 602.3 CPC 603.4.4.1
    not activeMar 27, 2003building sectionleakihng roof surfaces causing ceiling damage in gr#611.1)asses cause and repair overhead leaks causing ceiling damage in gr#611.1001hc. 2)resheetrock and paint water damaged ceiling surfaces.1001hc./1301hc.
    not activeMar 27, 2003building sectionloose toilet in gr#611.secure loose wobling toilet in gr#611.1001hc.
    not activeMar 27, 2003building sectiondefective tub drain/overflow,causing water seepage to unit below.1)repair/replace defective tub drain/overflow.1001hc. 2)patch and caulk floor opening in bathroom gr#611.,allowing water seepage into bathroom #511.1001hc.
    not activeMar 27, 2003building sectionwater damaged bathroom walls and ceiling surfaces in gr#511.1)replace water damaged plaster to bathroom ceiling in gr#511. 2)resheetrock and paint bathroom and closet walls and ceiling surfaces in gr#511.1001hc./1301hc.
    not activeJan 17, 2003building sectionoverhead leaks causing extensive ceiling damage in the hallway,guestroom,bathroom #310.1)repair /replace damaged drain,overflow from unit above causing water seepage/extensive water damage to walls and ceiling surfaces in gr#310.1001hc. 2)remove deteriorated,flaking,water damaged walls and ceiling surfaces in the hallway,guestroom proper,bathroom #310.1001hc. 3)resheetrock and paint damaged surfaces.1001hc./1301hc. 4)reapir large wall opening.1001hc. the above described conditions are reoccuring violations.
    not activeJan 17, 2003building sectionwindows are in need of sash cords and hardware.1)replace missing sash cords and hardware to both guestroom as well as bathroom windows in #301.1001hc. 2)dislodge painted shut guestroom window.1001hc. 3)weatherstrip guestroom windows to prevent air infiltration.1001hc.
    not activeJan 17, 2003building sectionsoiled insanitary carpeting.clean and shampoo carperting in #310.1306hc.
    not activeJan 17, 2003building sectionleaking toilet from base.1)repair leaking toilet/replace defective wax ring under toilet unit.1001hc. 2)unstop slow draining tub and sink.1001hc.
    not activeJan 17, 2003building sectioninoperative electrical wall socket.replace inoperative wall socket.1001hc.
    not activeJan 17, 2003building sectionleaking radiator unit.repair/drain leaking radiator unit.replace cloged air vent.1001hc.
    not activeJan 16, 2003building sectioninsanitary premises.1)remove accumulations of debries,flamables, clean and sanitize gr# 211,509,510,515,516,604,608.1306hc. 2)clean and sanitiaze bathroom sink,toilet unit wash down windows,clean and shampoo carpeting in gr#510,515.1306hc. note: gr#510 is heavily littered with debries,paper,flamables,constituting a potential health hazard and a nuisance.1001hc./1306hc.
    not activeJan 16, 2003building sectiondamaged door and hardware in gr#515.1)repair,reinforce damaged door and hardware in gr#515.1001hc./706hc. 2)replace missing smoke detector in gr#515.908hc.
    not activeJan 16, 2003building sectionuse of hot plates and cooking equipment is prohibited.discontinue use of hot plates,cooking equipment in guestrooms constituting a potential health and fire hazard.1001hc./709hc.
    not activeJan 16, 2003building sectioncracked door jamb,missing strike plate in gr#211.replace cracked door jamb ,strike plate and hardware to entry door gr#211.1001hc./706hc.
    not activeJan 16, 2003building sectionwindow painted shut,leaking bath tub ib #604.1)dislodge/repair painted shut window in gr#604.1001hc. 2)repair/replace leaking tub in gr#604.1001hc.
    not activeJan 16, 2003building sectionoverhead leaks causing ceiling damage in #608.1)repair leaking roof surfaces causing water damage to ceiling in #608.1001hc. 2)replace water damaged ceiling surfaces,resheetrock /tape and paint walls and ceiling surfaces in gr#608. 3)replace water damaged ceiling light.504hc./1001hc. 4)replace insanitary,worn carpeting in gr#608.1308hc. 5)install a bathroom door to gr#608.1001hc. 6)install a mechanical ventilation unit capable of five air changes per hour in gr#608.504hc. 7)clean and sanitize premises throughout.1306hc.
    not activeJan 16, 2003building sectionleaking bathroom sink.repair leaking supply to bathroom sink in gr#401.1001hc.
    not activeJan 16, 2003building sectionwalls and ceiling surfsaces in need to be painted.replaster and paint walls and ceiling surfaces in gr#510.1301hc.
    not activeNov 26, 2002building sectionfailure to file for necessary permits in order to comply with the residential hotel sprinkle ordinanace #170-02submit a building permit application with plans to the department of building inspection within 15 days of this notice to comply with the residential hotel sprinkle ordinanace 170-02 sec. 904 of s.f.h.c.
    not activeSep 26, 2002building sectionrestore use of building elevator(sfhc-713, 1001(p)0repair/restore use of inoperable residential elevator within 24 hours
    not activeAug 29, 2002building sectioninoperative elevator unit.repair inoperative elevator unit.1001hc.
    not activeAug 15, 2002building sectiondamaged,leaking toilet unit,in gr#516,causing water damage to bathroom ceiling in #416.1)repair /replace freequently leaking toilset unit in #516. 2)clear waste line.1001hc. 3)remove water damaged portion of bathroom ceiling in #416. 4)resheetrock and paint water damaged,sewage damaged surfaces.1001hc./1301hc.
    not activeJul 16, 2002building sectionstoped up bath tub in #4151)repair leaking tub supply. 2)unstop tub. 3)repair defective toilet flushing mechanism.1001hc.
    not activeJun 11, 2002building sectionhallway,stairway windows in need to be washed.wash hallway/stairway windows.1306hc.
    not activeJun 11, 2002building sectionlittered lightwells.clean and sanitize lightwells.
    not activeJun 11, 2002building sectionhallway carpeting in need to be cleaned and shampood.shampoo hallway,stairway carpeting.1306hc.
    not activeMay 13, 2002building sectionrodent openings behind radiator, along wall floor junction.1)plug up all rodent openings,rodent proof all points of entry, in gr#610. 2)provide rodent control measures.1001hc.
    not activeMay 13, 2002building sectionsoiled,worn carpeting.replace old soiled,worn carpeting.1306hc.
    not activeMay 13, 2002building sectiondeteriorated box spring and mattress.replace,worn,deteriorated box spring and mattress.1308hc.
    not activeMay 13, 2002building sectionrattling windows,leaking air with broken sash cords.1)make rattling windows tight fitting. 2)replace missing sash cords. 3)weatherstrip both guestroom windows to prevent air infiltration.1001hc.
    not activeMay 13, 2002building sectionleaking water from base of tub.1)repair/replace leaking water lines(agle stops and supplies )to bath tub.1001hc. 2)remove rust spots,clean and sanitize tub.1306h3)properly level tilted tub.1001hc.
    not activeMay 13, 2002building sectionlack of adequate heat to premises.provide 68 degrees f. to each habitable room from: 5:00 am-11:00 am 3:00 pm-10:00 pm.701hc.
    not activeMay 7, 2002building sectionrepeated overhead leaks causing buckling ,blistering walls and ceiling surfaces in both guest room as well as in the bathroom areas of gr#502.1)asses cause and repair /replace leaking plumbing line and fixtures from unit above causing repeated wall and ceiling damage to gr#502.1001hc. 2)remove all water damaged sheetrock,replaster and paint walls and ceiling surfaces throughout the guestroom,bathroom areas.1001hc./1301hc.
    not activeMay 7, 2002building sectionsoiled carpeting.clean shampoo or replace soiled carpeting.1306hc.
    not activeMay 7, 2002building sectionloose dangling smoke detector.reconnect loose smoke detector.908hc.
    not activeMay 7, 2002building sectiondefective dead bolt to entry door #502.replace defective dead bolt to entry door #502./1001hc./706hc.
    not activeMay 7, 2002building sectionwarn mattressreplace warn mattress.1308hc.
    not activeMay 7, 2002building sectionlack of requiered heat to the p-remises.provide 68 degrees f. for 13 hours to all habitable rooms: from 5:00 am-11:00 am 3:00 pm-10:00 pm. 701hc.
    not activeMay 7, 2002building sectionrodent opening around radiator shut off valve.plug up floor openings around radiator shut off valve.1001hc.
    not activeMay 7, 2002building sectionremove,contain and dispose of all lead based paint in a proper manner.—
    not activeMay 7, 2002building sectionmiddle window is unopenable,painted shut.1)install a latch,repair/replace all missing hardware to guest room windows in #502.1001hc. 2)dislodge inoperative middle window to assure proper ventilation.1001hc.
    not activeMay 7, 2002building sectionfreequently stoped up tub having soiled water discharged1) clean out main sewer line.1001hc. 2)unstop bath tub in #502.1001hc.
    not activeApr 4, 2002building sectionfloor opening side of radiator valve.plug up floor opening side of radiator valve.1001hc.
    not activeApr 4, 2002building sectionlack o radiator shut off valve handle.install a radiator valve handle..1001hc.
    not activeMar 22, 2002building sectionfire escape ladder and cable in need to be serviced.service all fire escape laddersand cables.1001hc.
    not activeFeb 13, 2002building sectiondamaged waste line in #501 causing freequent overhead leaks/ceiling damage in bathroom #401.have waste line inspected,repair/replace damaged portion(s) by a competent plumber.1001hc.
    not activeDec 16, 2003
    building section · leaking roof,causing water damage to ceiling surfaces in gr#611.
    have roof surfaces repaired by a competent roofing contractor.1001hc.
    not activeDec 16, 2003
    building section · water damaged ceiling surfaces above entgry door in gr#611.
    replace water damaged sheetrock in gr#611.1001hc.
    not activeDec 16, 2003
    building section · tub/wall junction in gr#611, is in need to be caulked and sealed to prevent water seepage.
    caulk tub wall junction in bathroom area of gr#611.1001hc.
    not activeApr 7, 2003
    Heating equipment
    NPTO(1) No current Permit to Operate one steam boiler. CMC 1024 SHX(1) Single wall tube & shell heat exchanger on the steam boiler for domestic hot water. CPC 602.3 CPC 603.4.4.1
    not activeMar 27, 2003
    building section · leakihng roof surfaces causing ceiling damage in gr#611.
    1)asses cause and repair overhead leaks causing ceiling damage in gr#611.1001hc. 2)resheetrock and paint water damaged ceiling surfaces.1001hc./1301hc.
    not activeMar 27, 2003
    building section · loose toilet in gr#611.
    secure loose wobling toilet in gr#611.1001hc.
    not activeMar 27, 2003
    building section · defective tub drain/overflow,causing water seepage to unit below.
    1)repair/replace defective tub drain/overflow.1001hc. 2)patch and caulk floor opening in bathroom gr#611.,allowing water seepage into bathroom #511.1001hc.
    not activeMar 27, 2003
    building section · water damaged bathroom walls and ceiling surfaces in gr#511.
    1)replace water damaged plaster to bathroom ceiling in gr#511. 2)resheetrock and paint bathroom and closet walls and ceiling surfaces in gr#511.1001hc./1301hc.
    not activeJan 17, 2003
    building section · overhead leaks causing extensive ceiling damage in the hallway,guestroom,bathroom #310.
    1)repair /replace damaged drain,overflow from unit above causing water seepage/extensive water damage to walls and ceiling surfaces in gr#310.1001hc. 2)remove deteriorated,flaking,water damaged walls and ceiling surfaces in the hallway,guestroom proper,bathroom #310.1001hc. 3)resheetrock and paint damaged surfaces.1001hc./1301hc. 4)reapir large wall opening.1001hc. the above described conditions are reoccuring violations.
    not activeJan 17, 2003
    building section · windows are in need of sash cords and hardware.
    1)replace missing sash cords and hardware to both guestroom as well as bathroom windows in #301.1001hc. 2)dislodge painted shut guestroom window.1001hc. 3)weatherstrip guestroom windows to prevent air infiltration.1001hc.
    not activeJan 17, 2003
    building section · soiled insanitary carpeting.
    clean and shampoo carperting in #310.1306hc.
    not activeJan 17, 2003
    building section · leaking toilet from base.
    1)repair leaking toilet/replace defective wax ring under toilet unit.1001hc. 2)unstop slow draining tub and sink.1001hc.
    not activeJan 17, 2003
    building section · inoperative electrical wall socket.
    replace inoperative wall socket.1001hc.
    not activeJan 17, 2003
    building section · leaking radiator unit.
    repair/drain leaking radiator unit.replace cloged air vent.1001hc.
    not activeJan 16, 2003
    building section · insanitary premises.
    1)remove accumulations of debries,flamables, clean and sanitize gr# 211,509,510,515,516,604,608.1306hc. 2)clean and sanitiaze bathroom sink,toilet unit wash down windows,clean and shampoo carpeting in gr#510,515.1306hc. note: gr#510 is heavily littered with debries,paper,flamables,constituting a potential health hazard and a nuisance.1001hc./1306hc.
    not activeJan 16, 2003
    building section · damaged door and hardware in gr#515.
    1)repair,reinforce damaged door and hardware in gr#515.1001hc./706hc. 2)replace missing smoke detector in gr#515.908hc.
    not activeJan 16, 2003
    building section · use of hot plates and cooking equipment is prohibited.
    discontinue use of hot plates,cooking equipment in guestrooms constituting a potential health and fire hazard.1001hc./709hc.
    not activeJan 16, 2003
    building section · cracked door jamb,missing strike plate in gr#211.
    replace cracked door jamb ,strike plate and hardware to entry door gr#211.1001hc./706hc.
    not activeJan 16, 2003
    building section · window painted shut,leaking bath tub ib #604.
    1)dislodge/repair painted shut window in gr#604.1001hc. 2)repair/replace leaking tub in gr#604.1001hc.
    not activeJan 16, 2003
    building section · overhead leaks causing ceiling damage in #608.
    1)repair leaking roof surfaces causing water damage to ceiling in #608.1001hc. 2)replace water damaged ceiling surfaces,resheetrock /tape and paint walls and ceiling surfaces in gr#608. 3)replace water damaged ceiling light.504hc./1001hc. 4)replace insanitary,worn carpeting in gr#608.1308hc. 5)install a bathroom door to gr#608.1001hc. 6)install a mechanical ventilation unit capable of five air changes per hour in gr#608.504hc. 7)clean and sanitize premises throughout.1306hc.
    not activeJan 16, 2003
    building section · leaking bathroom sink.
    repair leaking supply to bathroom sink in gr#401.1001hc.
    not activeJan 16, 2003
    building section · walls and ceiling surfsaces in need to be painted.
    replaster and paint walls and ceiling surfaces in gr#510.1301hc.
    not activeNov 26, 2002
    building section · failure to file for necessary permits in order to comply with the residential hotel sprinkle ordinanace #170-02
    submit a building permit application with plans to the department of building inspection within 15 days of this notice to comply with the residential hotel sprinkle ordinanace 170-02 sec. 904 of s.f.h.c.
    not activeSep 26, 2002
    building section · restore use of building elevator(sfhc-713, 1001(p)0
    repair/restore use of inoperable residential elevator within 24 hours
    not activeAug 29, 2002
    building section · inoperative elevator unit.
    repair inoperative elevator unit.1001hc.
    not activeAug 15, 2002
    building section · damaged,leaking toilet unit,in gr#516,causing water damage to bathroom ceiling in #416.
    1)repair /replace freequently leaking toilset unit in #516. 2)clear waste line.1001hc. 3)remove water damaged portion of bathroom ceiling in #416. 4)resheetrock and paint water damaged,sewage damaged surfaces.1001hc./1301hc.
    not activeJul 16, 2002
    building section · stoped up bath tub in #415
    1)repair leaking tub supply. 2)unstop tub. 3)repair defective toilet flushing mechanism.1001hc.
    not activeJun 11, 2002
    building section · hallway,stairway windows in need to be washed.
    wash hallway/stairway windows.1306hc.
    not activeJun 11, 2002
    building section · littered lightwells.
    clean and sanitize lightwells.
    not activeJun 11, 2002
    building section · hallway carpeting in need to be cleaned and shampood.
    shampoo hallway,stairway carpeting.1306hc.
    not activeMay 13, 2002
    building section · rodent openings behind radiator, along wall floor junction.
    1)plug up all rodent openings,rodent proof all points of entry, in gr#610. 2)provide rodent control measures.1001hc.
    not activeMay 13, 2002
    building section · soiled,worn carpeting.
    replace old soiled,worn carpeting.1306hc.
    not activeMay 13, 2002
    building section · deteriorated box spring and mattress.
    replace,worn,deteriorated box spring and mattress.1308hc.
    not activeMay 13, 2002
    building section · rattling windows,leaking air with broken sash cords.
    1)make rattling windows tight fitting. 2)replace missing sash cords. 3)weatherstrip both guestroom windows to prevent air infiltration.1001hc.
    not activeMay 13, 2002
    building section · leaking water from base of tub.
    1)repair/replace leaking water lines(agle stops and supplies )to bath tub.1001hc. 2)remove rust spots,clean and sanitize tub.1306h3)properly level tilted tub.1001hc.
    not activeMay 13, 2002
    building section · lack of adequate heat to premises.
    provide 68 degrees f. to each habitable room from: 5:00 am-11:00 am 3:00 pm-10:00 pm.701hc.
    not activeMay 7, 2002
    building section · repeated overhead leaks causing buckling ,blistering walls and ceiling surfaces in both guest room as well as in the bathroom areas of gr#502.
    1)asses cause and repair /replace leaking plumbing line and fixtures from unit above causing repeated wall and ceiling damage to gr#502.1001hc. 2)remove all water damaged sheetrock,replaster and paint walls and ceiling surfaces throughout the guestroom,bathroom areas.1001hc./1301hc.
    not activeMay 7, 2002
    building section · soiled carpeting.
    clean shampoo or replace soiled carpeting.1306hc.
    not activeMay 7, 2002
    building section · loose dangling smoke detector.
    reconnect loose smoke detector.908hc.
    not activeMay 7, 2002
    building section · defective dead bolt to entry door #502.
    replace defective dead bolt to entry door #502./1001hc./706hc.
    not activeMay 7, 2002
    building section · warn mattress
    replace warn mattress.1308hc.
    not activeMay 7, 2002
    building section · lack of requiered heat to the p-remises.
    provide 68 degrees f. for 13 hours to all habitable rooms: from 5:00 am-11:00 am 3:00 pm-10:00 pm. 701hc.
    not activeMay 7, 2002
    building section · rodent opening around radiator shut off valve.
    plug up floor openings around radiator shut off valve.1001hc.
    not activeMay 7, 2002
    building section · remove,contain and dispose of all lead based paint in a proper manner.
    not activeMay 7, 2002
    building section · middle window is unopenable,painted shut.
    1)install a latch,repair/replace all missing hardware to guest room windows in #502.1001hc. 2)dislodge inoperative middle window to assure proper ventilation.1001hc.
    not activeMay 7, 2002
    building section · freequently stoped up tub having soiled water discharged
    1) clean out main sewer line.1001hc. 2)unstop bath tub in #502.1001hc.
    not activeApr 4, 2002
    building section · floor opening side of radiator valve.
    plug up floor opening side of radiator valve.1001hc.
    not activeApr 4, 2002
    building section · lack o radiator shut off valve handle.
    install a radiator valve handle..1001hc.
    not activeMar 22, 2002
    building section · fire escape ladder and cable in need to be serviced.
    service all fire escape laddersand cables.1001hc.
    not activeFeb 13, 2002
    building section · damaged waste line in #501 causing freequent overhead leaks/ceiling damage in bathroom #401.
    have waste line inspected,repair/replace damaged portion(s) by a competent plumber.1001hc.
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