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387 ELLIS ST

Tenderloin · San Francisco, CA · Parcel 0332012 · Last violation Aug 4, 2026 · Last complaint Jun 12, 2026

NeighborhoodTenderloin
More violations than 90% of nearby buildings
More violations than 90% of buildings and more complaints than 90% of buildings in Tenderloin. Size-normalized against residential buildings in the neighborhood.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 11 violations · 19 complaints
'21'26ViolationsComplaints
Severityⓘopen violations
6 open DBI violations
Active Notices of Violation issued by the Department of Building Inspection.
Severe0
Serious5
Minor1
311 Housing Complaints
Total complaints since 2011
73
5 per year avg.↓ Down 30% in the last 2 years (19 vs 27 prior 2 yrs)
Complaint severity
Last 5 years
48
Severeⓘ13
Seriousⓘ26
Minorⓘ9
Dept. of Building Inspection Violations
Total violations since 1996
454
15 per year avg.↓ Down 52% in the last 2 years (11 vs 23 prior 2 yrs)
Open violations
6
Severeⓘ0
Seriousⓘ5
Minorⓘ1

Top violation categories

5 yrsAll time
building sectionⓘ160 violations
interior surfaces sectionⓘ95 violations
other sectionⓘ73 violations
plumbing and electrical section55 violations
security requirements section29 violations
fire section18 violations
sanitation section12 violations
smoke detection section7 violations
Unknown5 violations

Top complaint types

5 yrsAll time
Elevators Everthing Else14 complaints
Mold And Mildew8 complaints
Infestation Bed Bugs8 complaints
General Maintenance Not In List Above7 complaints
Hot Water Lack Of Hot Water7 complaints
Plumbing Broken Leaking6 complaints
Infestation Rodent Insect6 complaints
Electrical Non Hazard3 complaints
Electrical Hazardous Condition3 complaints
Blocked Exit Common Areas2 complaints
Elevators No Working Elevator 7 Or More Stories2 complaints
Visitor Policy Violations1 complaints
Garbage Receptacles1 complaints
Heat Lack Of Heat1 complaints
Illegal Construction No Permit Exceeds Permit Scope1 complaints
Light Wells Dirty Flooded1 complaints
Ventilation Inadequate Or None1 complaints
Bathroom1 complaints
Hide violations (454) ↑See complaints (73) →

Violation log

6 DBI violations · Open

AllOpenClosed
StatusFiledCategoryItemNOV Item Description
OpenAug 4, 2026building sectionrestore elevator service at the premises (713, 1001(d), 1002(b) hc)—
See something wrong? File a complaint with SF 311
OpenAug 4, 2026building sectioninspector commentsit is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner can not attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
OpenSep 11, 2025building sectionthis notice includes violations for the areas noted.387 ellis st. unit # 615
OpenSep 11, 2025other sectioninspector comments"it is the property owner's responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. you can reach inspector maher @ (628)652-3397 or by email at derek.maher@sfgov.org "
OpenSep 11, 2025interior surfaces sectionrepair damaged ceilings and walls (1001b,h,o hc)after water damage is remediated, repair walls and ceilings to like new condition with approved materials in an approved manner.
OpenSep 11, 2025interior surfaces sectionlocate and repair source of water damage. 703 & 1001(f) sfhcwater damage found in unit at the ceiling and walls. locate and repair source of water damage in an approved manner. at time of re-inspection provide written proof of work done by certified professional to determine source of leak and repair done to prevent further leakage and water damage.
OpenAug 4, 2026
building section · restore elevator service at the premises (713, 1001(d), 1002(b) hc)
OpenAug 4, 2026
building section · inspector comments
it is the property owner's responsibility to be present or direct his/her representative to attend, the reinspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner can not attend the scheduled reinspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector, and provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the reinspection.
OpenSep 11, 2025
building section · this notice includes violations for the areas noted.
387 ellis st. unit # 615
OpenSep 11, 2025
other section · inspector comments
"it is the property owner's responsibility to be present or direct his/her representative to attend the re-inspection as scheduled on this notice of violation for the purpose of providing entry to the inspector of those areas not accessed during the initial inspection as specified, and/or to provide access to all areas cited within this notice. if the property owner cannot attend the scheduled re-inspection (as specified on this notice) it is his/her responsibility to secure a different inspection date and time with the inspector. provide all tenants with notification as required by california civil code section 1954 (san francisco housing code section 303(b), if any dwellings, apartment units or guest rooms are to be accessed during the re-inspection. you can reach inspector maher @ (628)652-3397 or by email at derek.maher@sfgov.org "
OpenSep 11, 2025
interior surfaces section · repair damaged ceilings and walls (1001b,h,o hc)
after water damage is remediated, repair walls and ceilings to like new condition with approved materials in an approved manner.
OpenSep 11, 2025
interior surfaces section · locate and repair source of water damage. 703 & 1001(f) sfhc
water damage found in unit at the ceiling and walls. locate and repair source of water damage in an approved manner. at time of re-inspection provide written proof of work done by certified professional to determine source of leak and repair done to prevent further leakage and water damage.