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475 BAY STREET

Staten Island · ZIP 10304 · BIN 5172149 · Tompkinsville-Stapleton-Clifton-Fox Hills · Last violation Jul 23, 2026 · Last complaint Sep 25, 2026

NeighborhoodTompkinsville-Stapleton-Clifton-Fox Hills
Around average violations for the neighborhood
Fewer violations than 58% of buildings and fewer complaints than 59% of buildings in Tompkinsville-Stapleton-Clifton-Fox Hills. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 46 violations · 52 complaints
'25'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
2 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous2Class Bhazardous17

What to watch forⓘ

  1. Hazardous violations are open, including fire safety, and mold and pests.
    Worth checking · AI-assistedⓘ
    Check that stairwell doors close completely and that basement or ground-floor hallways are clear of boxes, equipment, or obstacles. Look for droppings, gnaw marks, or sticky traps in cabinets, under the sink, and along baseboards in the kitchen and bathroom.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2025
46
23 per year avg.↑ Rising — no prior history
Open violations
22
Class C (immed. haz.)ⓘ2
Class B (hazardous)ⓘ17
Rent-impairingⓘ1
Housing Preservation & Development Complaints
Total complaints since 2025
52
26 per year avg.↑ Rising — no prior history
Complaint Resolution
No access17%Violation issued17%No violation42%Phone resolved19%Other4%(52)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ14 violations
Posting/Signageⓘ6 violations
Cleaningⓘ5 violations
Heat And Hot Waterⓘ4 violations
Paintingⓘ4 violations
Water Supplyⓘ4 violations
Sewers And Drainageⓘ3 violations
Egressⓘ2 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ19 complaints
Mold & pestsⓘ13 complaints
Water & plumbingⓘ7 complaints
Bldg maintenanceⓘ7 complaints
Electricalⓘ1 complaints
Safety & fireⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

3 complaints · PLUMBING

All categoriesHEAT/HOT WATERUNSANITARY CONDITIONFLOORING/STAIRSPLUMBINGGENERALAllOpenClosed
See something wrong? File a complaint with 311
  • ABCs of Housing
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on a faucet in the kitchen and bathroom and feel whether hot water arrives, and check radiators or baseboards for warmth when the heat is on.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
    • Open violation ages
    ▪ 30–90 days23% (5)
    ▪ 3–12 months73% (16)
    ▪ 1–3 years5% (1)
    Prior 4 yr.
    Immed. Emergency3%0%
    Emergency72%38%
    Non-Emergency25%63%
    (36)
    (16)
    Type
    Status
    Apt
    Received
    Category
    EmergencyClosedBLDGJul 15, 2026PLUMBING · WATER SUPPLYHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosedBLDGJul 14, 2026PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed303Aug 7, 2025PLUMBING · BASIN/SINKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jul 15, 2026Apt BLDG
    PLUMBING · WATER SUPPLY
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Jul 14, 2026Apt BLDG
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Aug 7, 2025Apt 303
    PLUMBING · BASIN/SINK
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.