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104 SIMONSON PLACE

Staten Island · ZIP 10302 · BIN 5115491 · Port Richmond · Last violation Apr 28, 2026 · Last complaint Aug 9, 2026

NeighborhoodPort Richmond
More violations than 99% of nearby buildings
More violations than 99% of buildings and more complaints than 100% of buildings in Port Richmond. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 51 violations · 98 complaints
'22'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
14 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous14Class Bhazardous55

What to watch forⓘ

  1. Hazardous violations are open, including building maintenance, heat and hot water, and water and plumbing.
    Worth checking · AI-assistedⓘ
    Look for cracks, water stains, or deteriorated plaster on walls and ceilings throughout the unit. Turn on the hot water at the sink and ask the broker what the water temperature usually reaches. Check under sinks and around radiators for water pooling or discoloration.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.
    • —Heat / hot water — Lack of heat, hot water, or heating system related issues affecting tenants.
    • —
Housing Preservation & Development Violations
Total violations since 2009
90
5 per year avg.↑ Up 1600% in the last 2 years (51 vs 3 prior 2 yrs)
Open violations
81
Class C (immed. haz.)ⓘ14
Class B (hazardous)ⓘ55
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2007
211
11 per year avg.↑ Up 9700% in the last 2 years (98 vs 1 prior 2 yrs)
Complaint Resolution
No access12%Violation issued25%No violation55%Phone resolved8%Other1%(211)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ27 violations
Extermination & Rodent Eradicationⓘ7 violations
Heat And Hot Waterⓘ7 violations
Water Supplyⓘ7 violations
Sewers And Drainageⓘ4 violations
Carbon Monoxide Detecting Devicesⓘ2 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ33 complaints
Bldg maintenanceⓘ31 complaints
Mold & pestsⓘ15 complaints
Electricalⓘ11 complaints
Water & plumbingⓘ9 complaints
See violations →Hide complaints ↑

Complaint log

42 complaints · GENERAL

All categoriesGENERALHEAT/HOT WATERNONCONSTPAINT/PLASTERPLUMBINGAllOpenClosed
Type
See something wrong? File a complaint with 311
Water & plumbing — Interruptions, leaks, contamination, or deficiencies in building water supply systems.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
  • Pests reported in the last five years.
    Worth checking · AI-assistedⓘ
    Look along baseboards, in corners, and behind appliances for droppings, dead insects, or signs of active pest activity.
    details ▸

    Roaches, mice, and rats can be hazards for people with respiratory conditions such as asthma. Bedbugs spread between apartments through small cracks in walls and floors, so catching them early matters.

    Report pests to the owner and call 311 if they are not dealt with. For bedbugs, an HPD inspector visits, and a violation is issued only if they can visually confirm live bedbugs.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
    • Open violation ages
    ▪ 3–12 months22% (18)
    ▪ 1–3 years36% (29)
    ▪ 3+ years42% (34)
    Prior 4 yr.
    Immed. Emergency0%2%
    Emergency60%57%
    Non-Emergency40%41%
    (43)
    (58)
    Status
    Apt
    Received
    Category
    Non-emergencyClosed2Jun 18, 2026GENERAL · VENTILATION SYSTEMHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed2Apr 6, 2026GENERAL · BELL/BUZZER/INTERCOMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed2Mar 30, 2026GENERAL · VENTILATION SYSTEMHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed2Mar 16, 2026GENERAL · MAILBOXHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed2Mar 11, 2026GENERAL · MAILBOXHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed2Feb 16, 2026GENERAL · MAILBOXHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed2Feb 16, 2026GENERAL · MAILBOXHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed2Jul 13, 2025GENERAL · BELL/BUZZER/INTERCOMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed2Nov 30, 2024GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed2Nov 12, 2024GENERAL · CABINETHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed2Oct 12, 2024GENERAL · CABINETHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed2Aug 28, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2FLRApr 4, 2012GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed2FLRMar 4, 2012GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2FLRMar 4, 2012GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed2FLRMar 4, 2012GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2FLRMar 4, 2012GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2FLRMar 4, 2012GENERAL · MAILBOXThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2FLRMar 4, 2012GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1FLJan 5, 2012GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1FLJan 5, 2012GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1FLJan 5, 2012GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1FLJan 5, 2012GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1FLJan 5, 2012GENERAL · MAILBOXThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1Dec 2, 2011GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1Dec 2, 2011GENERAL · STAIRSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1Dec 2, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1Dec 2, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1Nov 24, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1Nov 24, 2011GENERAL · STAIRSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1Nov 24, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1FLNov 18, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1FLNov 18, 2011GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1FLNov 18, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed1Nov 16, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1Nov 16, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1Nov 16, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed104Nov 9, 2011GENERAL · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed104Nov 9, 2011GENERAL · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed1Nov 4, 2011GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed2FLJul 28, 2011GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed2FLJul 28, 2011GENERAL · LOCKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 18, 2026Apt 2
    GENERAL · VENTILATION SYSTEM
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed
    Apr 6, 2026Apt 2
    GENERAL · BELL/BUZZER/INTERCOM
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Mar 30, 2026Apt 2
    GENERAL · VENTILATION SYSTEM
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Mar 16, 2026Apt 2
    GENERAL · MAILBOX
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Mar 11, 2026Apt 2
    GENERAL · MAILBOX
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Feb 16, 2026Apt 2
    GENERAL · MAILBOX
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Feb 16, 2026Apt 2
    GENERAL · MAILBOX
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 13, 2025Apt 2
    GENERAL · BELL/BUZZER/INTERCOM
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Nov 30, 2024Apt 2
    GENERAL · CABINET
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Nov 12, 2024Apt 2
    GENERAL · CABINET
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Oct 12, 2024Apt 2
    GENERAL · CABINET
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Aug 28, 2024Apt 2
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Apr 4, 2012Apt 2FLR
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Mar 4, 2012Apt 2FLR
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 4, 2012Apt 2FLR
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Mar 4, 2012Apt 2FLR
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 4, 2012Apt 2FLR
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 4, 2012Apt 2FLR
    GENERAL · MAILBOX
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 4, 2012Apt 2FLR
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jan 5, 2012Apt 1FL
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jan 5, 2012Apt 1FL
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jan 5, 2012Apt 1FL
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jan 5, 2012Apt 1FL
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jan 5, 2012Apt 1FL
    GENERAL · MAILBOX
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Dec 2, 2011Apt 1
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Dec 2, 2011Apt 1
    GENERAL · STAIRS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Dec 2, 2011Apt 1
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Dec 2, 2011Apt 1
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 24, 2011Apt 1
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 24, 2011Apt 1
    GENERAL · STAIRS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 24, 2011Apt 1
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 18, 2011Apt 1FL
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 18, 2011Apt 1FL
    GENERAL · DOORS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 18, 2011Apt 1FL
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Nov 16, 2011Apt 1
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 16, 2011Apt 1
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 16, 2011Apt 1
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 9, 2011Apt 104
    GENERAL · FLOOR
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 9, 2011Apt 104
    GENERAL · MOLD
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Nov 4, 2011Apt 1
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Jul 28, 2011Apt 2FL
    GENERAL · DOORS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jul 28, 2011Apt 2FL
    GENERAL · LOCKS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.