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533 BAY STREET

Staten Island · ZIP 10304 · BIN 5113073 · Tompkinsville-Stapleton-Clifton-Fox Hills · Last violation Sep 25, 2025 · Last complaint Sep 30, 2026

NeighborhoodTompkinsville-Stapleton-Clifton-Fox Hills
Above-average violations for the neighborhood
More violations than 69% of buildings and more complaints than 73% of buildings in Tompkinsville-Stapleton-Clifton-Fox Hills. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 44 violations · 51 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
7 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous7Class Bhazardous20

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and floors in the kitchen and bathrooms. Check that stairwell doors, fire escape doors, and basement exit doors open fully and are not blocked.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • ABCs of Housing
Housing Preservation & Development Violations
Total violations since 2006
220
10 per year avg.↓ Down 46% in the last 2 years (44 vs 81 prior 2 yrs)
Open violations
32
Class C (immed. haz.)ⓘ7
Class B (hazardous)ⓘ20
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2003
290
12 per year avg.↓ Down 54% in the last 2 years (51 vs 111 prior 2 yrs)
Complaint Resolution
No access14%Violation issued28%No violation41%Phone resolved17%Other1%(290)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ66 violations
Egressⓘ19 violations
Extermination & Rodent Eradicationⓘ17 violations
Water Supplyⓘ17 violations
Cleaningⓘ8 violations
Sewers And Drainageⓘ6 violations
Carbon Monoxide Detecting Devicesⓘ6 violations
Smoke Detecting Devicesⓘ6 violations
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ55 complaints
Water & plumbingⓘ44 complaints
Bldg maintenanceⓘ40 complaints
Heat / hot waterⓘ25 complaints
Electricalⓘ10 complaints
Appliancesⓘ8 complaints
Safety & fireⓘ6 complaints
See violations →Hide complaints ↑

Complaint log

290 complaints

All categoriesUNSANITARY CONDITIONHEAT/HOT WATERPLUMBINGPAINT/PLASTERFLOORING/STAIRSAllOpenClosed
Type
See something wrong? File a complaint with 311
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on a faucet in the kitchen and bathroom and feel whether hot water arrives, and check radiators or baseboards for warmth when the heat is on.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Look at the walls near the smoke detector and ask the person showing the apartment: "When was this detector last tested?"
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • ABCs of Housing
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors
    • Open violation ages
    ▪ 1–3 years88% (14)
    ▪ 3+ years13% (2)
    Prior 4 yr.
    Immed. Emergency7%5%
    Emergency60%50%
    Non-Emergency33%45%
    (15)
    (196)
    Status
    Apt
    Received
    Category
    EmergencyClosed2Dec 3, 2012ELECTRIC · WIRINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2Dec 3, 2012PLUMBING · SEWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed2Nov 30, 2012HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2Nov 27, 2012HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3Nov 14, 2012HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3Nov 12, 2012ELECTRIC · ELECTRIC-SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed3Nov 12, 2012HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed21Nov 11, 2012HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3Nov 9, 2012ELECTRIC · ELECTRIC-SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed3Nov 8, 2012HEATING · HEAT RELATEDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedNANov 7, 2012HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2Aug 25, 2012NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed3FLOct 26, 2011HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3FLOct 24, 2011HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed3Sep 2, 2010NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed3Sep 2, 2010NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed2Apr 1, 2009NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed2Jan 21, 2009NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2Dec 26, 2008NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed2Sep 15, 2008NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed2Sep 15, 2008NONCONST · RUBBISHThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed2Sep 15, 2008ELECTRIC · LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed2Sep 15, 2008GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3Sep 15, 2008GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1May 25, 2007HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1May 25, 2007GENERAL · WINDOWSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed3Mar 27, 2007GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed3Nov 28, 2006PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3Nov 28, 2006HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection. No violations were issued. If the condition still exists, please file a new complaint.
    Non-emergencyClosed3Nov 28, 2006PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3Nov 28, 2006ELECTRIC · WIRINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3Nov 28, 2006HEATING · HEAT-PLANTThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection. No violations were issued. If the condition still exists, please file a new complaint.
    Non-emergencyClosed3FLMar 30, 2006NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed3FLAug 29, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3FLAug 29, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3FLAug 26, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3FLAug 26, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2Jun 16, 2003NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed2Mar 31, 2003NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed2Mar 3, 2003NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 3, 2012Apt 2
    ELECTRIC · WIRING
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Dec 3, 2012Apt 2
    PLUMBING · SEWER
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Nov 30, 2012Apt 2
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 27, 2012Apt 2
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 14, 2012Apt 3
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 12, 2012Apt 3
    ELECTRIC · ELECTRIC-SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Nov 12, 2012Apt 3
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 11, 2012Apt 21
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 9, 2012Apt 3
    ELECTRIC · ELECTRIC-SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Nov 8, 2012Apt 3
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 7, 2012Apt NA
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Aug 25, 2012Apt 2
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Oct 26, 2011Apt 3FL
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 24, 2011Apt 3FL
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Sep 2, 2010Apt 3
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Sep 2, 2010Apt 3
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Apr 1, 2009Apt 2
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jan 21, 2009Apt 2
    NONCONST · VERMIN
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 26, 2008Apt 2
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Sep 15, 2008Apt 2
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Sep 15, 2008Apt 2
    NONCONST · RUBBISH
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Sep 15, 2008Apt 2
    ELECTRIC · LIGHTING
    The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Sep 15, 2008Apt 2
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Sep 15, 2008Apt 3
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    May 25, 2007Apt 1
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 25, 2007Apt 1
    GENERAL · WINDOWS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Mar 27, 2007Apt 3
    GENERAL · DOORS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Nov 28, 2006Apt 3
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 28, 2006Apt 3
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection. No violations were issued. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Nov 28, 2006Apt 3
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 28, 2006Apt 3
    ELECTRIC · WIRING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 28, 2006Apt 3
    HEATING · HEAT-PLANT
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection. No violations were issued. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Mar 30, 2006Apt 3FL
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Aug 29, 2003Apt 3FL
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Aug 29, 2003Apt 3FL
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Aug 26, 2003Apt 3FL
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Aug 26, 2003Apt 3FL
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 16, 2003Apt 2
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Mar 31, 2003Apt 2
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Mar 3, 2003Apt 2
    NONCONST · VERMIN
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
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