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251 BROAD STREET

Staten Island · ZIP 10304 · BIN 5106868 · Tompkinsville-Stapleton-Clifton-Fox Hills · Last violation Jun 26, 2026 · Last complaint Oct 1, 2025

NeighborhoodTompkinsville-Stapleton-Clifton-Fox Hills
More violations than 99% of nearby buildings
More violations than 99% of buildings and more complaints than 97% of buildings in Tompkinsville-Stapleton-Clifton-Fox Hills. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 138 violations · 57 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
31 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous31Class Bhazardous68

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, fire safety, and heat and hot water.
    Worth checking · AI-assistedⓘ
    Look under sinks, in corners, and along floorboards for droppings, live insects, or dead bugs. Check walls, ceilings, and corners of rooms for discolored patches, soft spots, or visible mold growth. Turn on faucets and radiators to see if hot water flows and heat reaches the room.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
    • —
Housing Preservation & Development Violations
Total violations since 1974
219
4 per year avg.↑ Up 1155% in the last 2 years (138 vs 11 prior 2 yrs)
Open violations
159
Class C (immed. haz.)ⓘ31
Class B (hazardous)ⓘ68
Rent-impairingⓘ23
Housing Preservation & Development Complaints
Total complaints since 2017
127
13 per year avg.↑ Up 12% in the last 2 years (57 vs 51 prior 2 yrs)
Complaint Resolution
No access13%Violation issued31%No violation50%Phone resolved5%Other0%(127)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ47 violations
Egressⓘ34 violations
Posting/Signageⓘ24 violations
Extermination & Rodent Eradicationⓘ16 violations
Carbon Monoxide Detecting Devicesⓘ11 violations
Paintingⓘ8 violations
Protective Devices And Fire Protectionⓘ7 violations
Heat And Hot Waterⓘ6 violations
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ25 complaints
Bldg maintenanceⓘ24 complaints
Safety & fireⓘ21 complaints
Water & plumbingⓘ10 complaints
Electricalⓘ9 complaints
Heat / hot waterⓘ6 complaints
Elevatorⓘ5 complaints
Appliancesⓘ4 complaints
Outdoor / structuralⓘ3 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

14 complaints · PAINT/PLASTER

All categoriesUNSANITARY CONDITIONSAFETYDOOR/WINDOWPAINT/PLASTERGENERALAllOpenClosed
See something wrong? File a complaint with 311
Heat / hot water — Lack of heat, hot water, or heating system related issues affecting tenants.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ 30–90 days13% (20)
    ▪ 3–12 months15% (24)
    ▪ 1–3 years49% (77)
    ▪ 3+ years22% (35)
    Prior 4 yr.
    Immed. Emergency0%1%
    Emergency64%54%
    Non-Emergency36%45%
    (25)
    (94)
    Type
    Status
    Apt
    Received
    Category
    EmergencyClosedBLDGSep 29, 2025PAINT/PLASTER · CEILINGHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed3AJul 11, 2025PAINT/PLASTER · WALLHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed3ADec 9, 2024PAINT/PLASTER · WALLHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosedBLDGSep 6, 2024PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosedBLDGSep 6, 2024PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed3FSep 6, 2024PAINT/PLASTER · WINDOW/FRAMEThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    Non-emergencyClosed3FSep 6, 2024PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    Non-emergencyClosed3FMay 16, 2024PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosedBLDGAug 11, 2023PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedBAug 25, 2022PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosedBAug 25, 2022PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed3BFeb 23, 2021PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed3BJun 17, 2020PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed3BJun 17, 2020PAINT/PLASTER · WALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Sep 29, 2025Apt BLDG
    PAINT/PLASTER · CEILING
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed
    Jul 11, 2025Apt 3A
    PAINT/PLASTER · WALL
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Dec 9, 2024Apt 3A
    PAINT/PLASTER · WALL
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Sep 6, 2024Apt BLDG
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Sep 6, 2024Apt BLDG
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Sep 6, 2024Apt 3F
    PAINT/PLASTER · WINDOW/FRAME
    The Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Sep 6, 2024Apt 3F
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    May 16, 2024Apt 3F
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Aug 11, 2023Apt BLDG
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Aug 25, 2022Apt B
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Aug 25, 2022Apt B
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Feb 23, 2021Apt 3B
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 17, 2020Apt 3B
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jun 17, 2020Apt 3B
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.