stoop
MAP
LeaderboardAbout
Building SafetyHousing Conditions

251 BROAD STREET

Staten Island · ZIP 10304 · BIN 5106868 · Tompkinsville-Stapleton-Clifton-Fox Hills · Last violation Jun 26, 2026 · Last complaint Oct 1, 2025

NeighborhoodTompkinsville-Stapleton-Clifton-Fox Hills
More violations than 99% of nearby buildings
More violations than 99% of buildings and more complaints than 97% of buildings in Tompkinsville-Stapleton-Clifton-Fox Hills. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 138 violations · 57 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
31 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous31Class Bhazardous68

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, fire safety, and heat and hot water.
    Worth checking · AI-assistedⓘ
    Look under sinks, in corners, and along floorboards for droppings, live insects, or dead bugs. Check walls, ceilings, and corners of rooms for discolored patches, soft spots, or visible mold growth. Turn on faucets and radiators to see if hot water flows and heat reaches the room.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
    • —
Housing Preservation & Development Violations
Total violations since 1974
219
4 per year avg.↑ Up 1155% in the last 2 years (138 vs 11 prior 2 yrs)
Open violations
159
Class C (immed. haz.)ⓘ31
Class B (hazardous)ⓘ68
Rent-impairingⓘ23
Housing Preservation & Development Complaints
Total complaints since 2017
127
13 per year avg.↑ Up 12% in the last 2 years (57 vs 51 prior 2 yrs)
Complaint Resolution
No access13%Violation issued31%No violation50%Phone resolved5%Other0%(127)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ47 violations
Egressⓘ34 violations
Posting/Signageⓘ24 violations
Extermination & Rodent Eradicationⓘ16 violations
Carbon Monoxide Detecting Devicesⓘ11 violations
Paintingⓘ8 violations
Protective Devices And Fire Protectionⓘ7 violations
Heat And Hot Waterⓘ6 violations
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ25 complaints
Bldg maintenanceⓘ24 complaints
Safety & fireⓘ21 complaints
Water & plumbingⓘ10 complaints
Electricalⓘ9 complaints
Heat / hot waterⓘ6 complaints
Elevatorⓘ5 complaints
Appliancesⓘ4 complaints
Outdoor / structuralⓘ3 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

9 complaints · GENERAL

All categoriesUNSANITARY CONDITIONSAFETYDOOR/WINDOWPAINT/PLASTERGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
Heat / hot water — Lack of heat, hot water, or heating system related issues affecting tenants.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ 30–90 days13% (20)
    ▪ 3–12 months15% (24)
    ▪ 1–3 years49% (77)
    ▪ 3+ years22% (35)
    Prior 4 yr.
    Immed. Emergency0%1%
    Emergency64%54%
    Non-Emergency36%45%
    (25)
    (94)
    Status
    Apt
    Received
    Category
    Non-emergencyClosed3AOct 1, 2025GENERAL · CABINETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosedBLDGSep 29, 2025GENERAL · BELL/BUZZER/INTERCOMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosedBLDGSep 29, 2025GENERAL · SIGNAGE MISSINGHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed3ADec 9, 2024GENERAL · CABINETHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed3FApr 19, 2024GENERAL · COOKING GASMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGApr 19, 2024GENERAL · COOKING GASThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2BAug 11, 2023GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosedBLDGAug 11, 2023GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosedBLDGAug 23, 2018GENERAL · SIGNAGE MISSINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Oct 1, 2025Apt 3A
    GENERAL · CABINET
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Sep 29, 2025Apt BLDG
    GENERAL · BELL/BUZZER/INTERCOM
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Sep 29, 2025Apt BLDG
    GENERAL · SIGNAGE MISSING
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Dec 9, 2024Apt 3A
    GENERAL · CABINET
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Apr 19, 2024Apt 3F
    GENERAL · COOKING GAS
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Apr 19, 2024Apt BLDG
    GENERAL · COOKING GAS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Aug 11, 2023Apt 2B
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Aug 11, 2023Apt BLDG
    GENERAL · BELL/BUZZER/INTERCOM
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Aug 23, 2018Apt BLDG
    GENERAL · SIGNAGE MISSING
    The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.