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265 MILL ROAD

Staten Island · ZIP 10306 · BIN 5105548 · Oakwood-Richmondtown · Last violation Aug 18, 2026 · Last complaint Aug 9, 2026

NeighborhoodOakwood-Richmondtown
More violations than 81% of nearby buildings
More violations than 81% of buildings and more complaints than 87% of buildings in Oakwood-Richmondtown. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 94 violations · 87 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
9 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous9Class Bhazardous21

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and baseboards in the kitchen, bathroom, and under sinks. Check that apartment entry doors, stairwell doors, and fire escape access are all unlocked and open freely without obstruction.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 1986
458
11 per year avg.↑ Up 15% in the last 2 years (94 vs 82 prior 2 yrs)
Open violations
35
Class C (immed. haz.)ⓘ9
Class B (hazardous)ⓘ21
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2003
1,169
49 per year avg.→ Stable in the last 2 years
Complaint Resolution
No access9%Violation issued23%No violation49%Phone resolved19%Other0%(1,169)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ50 violations
Egressⓘ47 violations
Extermination & Rodent Eradicationⓘ30 violations
Cleaningⓘ16 violations
Water Supplyⓘ9 violations
Paintingⓘ8 violations
Heat And Hot Waterⓘ7 violations
Smoke Detecting Devicesⓘ6 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ97 complaints
Mold & pestsⓘ48 complaints
Bldg maintenanceⓘ22 complaints
Water & plumbingⓘ19 complaints
Electricalⓘ11 complaints
Appliancesⓘ7 complaints
Hide violations ↑See complaints →

Violation log

113 violations · Class C

All classesClass AClass BClass CClass IAllOpenClosed
ClassStatusApt
See something wrong? File a complaint with 311
  • ABCs of Housing
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • ABCs of Housing
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors
    • Open violation ages
    ▪ 30–90 days43% (15)
    ▪ 3–12 months57% (20)
    Prior 4 yr.
    Immed. Emergency5%1%
    Emergency63%55%
    Non-Emergency32%45%
    (59)
    (166)
    Issued
    Description
    Class CClosed5AMar 24, 2015REPAIR THE SOURCE AND ABATE THE WATER LEAK · WATER SUPPLY§ 27-2026, 2027 HMC: PROPERLY REPAIR THE SOURCE AND ABATE THE EVIDENCE OF A WATER LEAK AT CEILING IN THE BATHROOM LOCATED AT APT 5A, 5th STORY, 4th APARTMENT FROM NORTH AT EAST , SECTION AT EAST
    Class CClosed—Dec 23, 2014REPAIR THE SOURCE AND ABATE THE WATER LEAK · WATER SUPPLY§ 27-2026, 2027 HMC: PROPERLY REPAIR THE SOURCE AND ABATE THE EVIDENCE OF A WATER LEAK CEILING AT PUBLIC HALL, 1st STORY
    Class CClosed—Dec 23, 2014REPAIR WITH SIMILAR MATERIAL · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE FIRE RATED CEILING AT PUBLIC HALL, 1st STORY
    Class CClosed—Nov 13, 2014RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED§ 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE GLASS DOOR AT ENTRANCE TO BUILDING
    Class CClosed—May 5, 2014REPAIR WITH SIMILAR MATERIAL · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE FIRE RATED CEILING AT PUBLIC HALL, 6th STORY, SECTION ''WEST''
    Class CClosedRENT IMPAIRING—May 5, 2014LEAKY ROOF · MAINTENANCE§ 27-2005 ADM CODE REPAIR THE ROOF SO THAT IT WILL NOT LEAK CEILING AT PUBLIC HALL, 6th STORY, SECTION ''WEST''
    Class CClosed6XMay 5, 2014REPAIR PLASTER · MAINTENANCE§ 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE FOYER LOCATED AT APT 6X, 6th STORY, 2nd APARTMENT FROM EAST AT SOUTH , SECTION ''WEST''
    Class CClosedRENT IMPAIRING6XMay 5, 2014LEAKY ROOF · MAINTENANCE§ 27-2005 ADM CODE REPAIR THE ROOF SO THAT IT WILL NOT LEAK CEILING IN THE FOYER LOCATED AT APT 6X, 6th STORY, 2nd APARTMENT FROM EAST AT SOUTH , SECTION ''WEST''
    Class CClosed6XFeb 26, 2014REPAIR PLASTER · MAINTENANCE§ 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE 1st ROOM FROM NORTH LOCATED AT APT 6X, 6th STORY, 2nd APARTMENT FROM EAST AT SOUTH
    Class CClosed6XFeb 26, 2014REPAIR PLASTER · MAINTENANCE§ 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE FOYER LOCATED AT APT 6X, 6th STORY, 2nd APARTMENT FROM EAST AT SOUTH
    Class CClosed6XFeb 26, 2014REPAIR THE SOURCE AND ABATE THE WATER LEAK · WATER SUPPLY§ 27-2026, 2027 HMC: PROPERLY REPAIR THE SOURCE AND ABATE THE EVIDENCE OF A WATER LEAK CEILING IN THE FOYER LOCATED AT APT 6X, 6th STORY, 2nd APARTMENT FROM EAST AT SOUTH
    Class CClosed1BOct 30, 2013RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED§ 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE DOOR LOCK IN THE ENTRANCE LOCATED AT APT 1B, 1st STORY, 3rd APARTMENT FROM EAST AT SOUTH
    Class CClosed—Oct 18, 2013REPAIR THE SOURCE AND ABATE THE WATER LEAK · WATER SUPPLY§ 27-2026, 2027 HMC: PROPERLY REPAIR THE SOURCE AND ABATE THE EVIDENCE OF A WATER LEAK AT CEILING AT PUBLIC HALL, 1st STORY
    Class CClosed
    Mar 24, 2015Apt 5A
    REPAIR THE SOURCE AND ABATE THE WATER LEAK · WATER SUPPLY
    § 27-2026, 2027 HMC: PROPERLY REPAIR THE SOURCE AND ABATE THE EVIDENCE OF A WATER LEAK AT CEILING IN THE BATHROOM LOCATED AT APT 5A, 5th STORY, 4th APARTMENT FROM NORTH AT EAST , SECTION AT EAST
    Class CClosed
    Dec 23, 2014
    REPAIR THE SOURCE AND ABATE THE WATER LEAK · WATER SUPPLY
    § 27-2026, 2027 HMC: PROPERLY REPAIR THE SOURCE AND ABATE THE EVIDENCE OF A WATER LEAK CEILING AT PUBLIC HALL, 1st STORY
    Class CClosed
    Dec 23, 2014
    REPAIR WITH SIMILAR MATERIAL · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE FIRE RATED CEILING AT PUBLIC HALL, 1st STORY
    Class CClosed
    Nov 13, 2014
    RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED
    § 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE GLASS DOOR AT ENTRANCE TO BUILDING
    Class CClosed
    May 5, 2014
    REPAIR WITH SIMILAR MATERIAL · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE FIRE RATED CEILING AT PUBLIC HALL, 6th STORY, SECTION ''WEST''
    Class CClosedRENT IMPAIRING
    May 5, 2014
    LEAKY ROOF · MAINTENANCE
    § 27-2005 ADM CODE REPAIR THE ROOF SO THAT IT WILL NOT LEAK CEILING AT PUBLIC HALL, 6th STORY, SECTION ''WEST''
    Class CClosed
    May 5, 2014Apt 6X
    REPAIR PLASTER · MAINTENANCE
    § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE FOYER LOCATED AT APT 6X, 6th STORY, 2nd APARTMENT FROM EAST AT SOUTH , SECTION ''WEST''
    Class CClosedRENT IMPAIRING
    May 5, 2014Apt 6X
    LEAKY ROOF · MAINTENANCE
    § 27-2005 ADM CODE REPAIR THE ROOF SO THAT IT WILL NOT LEAK CEILING IN THE FOYER LOCATED AT APT 6X, 6th STORY, 2nd APARTMENT FROM EAST AT SOUTH , SECTION ''WEST''
    Class CClosed
    Feb 26, 2014Apt 6X
    REPAIR PLASTER · MAINTENANCE
    § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE 1st ROOM FROM NORTH LOCATED AT APT 6X, 6th STORY, 2nd APARTMENT FROM EAST AT SOUTH
    Class CClosed
    Feb 26, 2014Apt 6X
    REPAIR PLASTER · MAINTENANCE
    § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE FOYER LOCATED AT APT 6X, 6th STORY, 2nd APARTMENT FROM EAST AT SOUTH
    Class CClosed
    Feb 26, 2014Apt 6X
    REPAIR THE SOURCE AND ABATE THE WATER LEAK · WATER SUPPLY
    § 27-2026, 2027 HMC: PROPERLY REPAIR THE SOURCE AND ABATE THE EVIDENCE OF A WATER LEAK CEILING IN THE FOYER LOCATED AT APT 6X, 6th STORY, 2nd APARTMENT FROM EAST AT SOUTH
    Class CClosed
    Oct 30, 2013Apt 1B
    RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED
    § 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE DOOR LOCK IN THE ENTRANCE LOCATED AT APT 1B, 1st STORY, 3rd APARTMENT FROM EAST AT SOUTH
    Class CClosed
    Oct 18, 2013
    REPAIR THE SOURCE AND ABATE THE WATER LEAK · WATER SUPPLY
    § 27-2026, 2027 HMC: PROPERLY REPAIR THE SOURCE AND ABATE THE EVIDENCE OF A WATER LEAK AT CEILING AT PUBLIC HALL, 1st STORY
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