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Building SafetyHousing Conditions

255 MILL ROAD

Staten Island · ZIP 10306 · BIN 5105547 · Oakwood-Richmondtown · Last violation Jul 28, 2026 · Last complaint Aug 6, 2026

NeighborhoodOakwood-Richmondtown
Above-average violations for the neighborhood
More violations than 79% of buildings and more complaints than 88% of buildings in Oakwood-Richmondtown. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 101 violations · 104 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
9 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous9Class Bhazardous12

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and baseboards in the kitchen, bathroom, and under sinks. Check that apartment entry doors, stairwell doors, and fire escape access are all unlocked and open freely without obstruction.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2008
280
15 per year avg.↑ Up 110% in the last 2 years (101 vs 48 prior 2 yrs)
Open violations
32
Class C (immed. haz.)ⓘ9
Class B (hazardous)ⓘ12
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2003
859
36 per year avg.↑ Up 126% in the last 2 years (104 vs 46 prior 2 yrs)
Complaint Resolution
No access13%Violation issued8%No violation19%Phone resolved60%Other0%(859)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ36 violations
Egressⓘ33 violations
Extermination & Rodent Eradicationⓘ27 violations
Paintingⓘ19 violations
Cleaningⓘ14 violations
Carbon Monoxide Detecting Devicesⓘ8 violations
Lead-Based Paintⓘ6 violations
Heat And Hot Waterⓘ4 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ94 complaints
Mold & pestsⓘ52 complaints
Bldg maintenanceⓘ20 complaints
Water & plumbingⓘ15 complaints
Electricalⓘ7 complaints
Appliancesⓘ3 complaints
Safety & fireⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

859 complaints

All categoriesHEATINGHEAT/HOT WATERUNSANITARY CONDITIONPLUMBINGPAINT/PLASTERAllOpenClosed
Type
See something wrong? File a complaint with 311
  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ < 30 days16% (5)
    ▪ 3–12 months47% (15)
    ▪ 1–3 years38% (12)
    Prior 4 yr.
    Immed. Emergency5%2%
    Emergency65%66%
    Non-Emergency30%32%
    (43)
    (161)
    Status
    Apt
    Received
    Category
    EmergencyClosed3SAug 6, 2026FLOORING/STAIRS · FLOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed3SAug 6, 2026PLUMBING · STEAM PIPE/RISERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed3SAug 6, 2026UNSANITARY CONDITION · MOLDHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosedALLJul 28, 2026UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosedALLJul 21, 2026UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosedBLDGJul 19, 2026UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1PJun 4, 2026PLUMBING · WATER SUPPLYHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed5C5EMar 18, 2026HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4KMar 17, 2026HEAT/HOT WATER · APARTMENT ONLYHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosedBLDGMar 2, 2026HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4KFeb 24, 2026HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGFeb 19, 2026HEAT/HOT WATER · ENTIRE BUILDINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosedBLDGFeb 12, 2026HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGFeb 11, 2026HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed4LFeb 9, 2026HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed4LFeb 8, 2026HEAT/HOT WATER · APARTMENT ONLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosedBLDGFeb 2, 2026HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGFeb 1, 2026HEAT/HOT WATER · ENTIRE BUILDINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1FJan 30, 2026HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosedBLDGJan 29, 2026HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed4KJan 26, 2026UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4KJan 26, 2026HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed4KJan 26, 2026APPLIANCE · REFRIGERATORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed4KJan 26, 2026PAINT/PLASTER · WALLHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed4KJan 26, 2026FLOORING/STAIRS · FLOORAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4KJan 26, 2026PAINT/PLASTER · CEILINGAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4KJan 26, 2026UNSANITARY CONDITION · MOLDAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed4KJan 26, 2026PAINT/PLASTER · WALLAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed4KJan 26, 2026WATER LEAK · DAMP SPOTAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed5LJan 23, 2026HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4LJan 20, 2026HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3LDec 15, 2025HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed6VNov 12, 2025HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed6TOct 25, 2025HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed6ZOct 19, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed1FOct 17, 2025HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed4KAug 29, 2025UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed4KAug 29, 2025UNSANITARY CONDITION · MOLDHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed4KAug 29, 2025FLOORING/STAIRS · FLOORHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed4KAug 29, 2025PAINT/PLASTER · CEILINGHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed4KAug 29, 2025ELECTRIC · WIRINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed4KAug 29, 2025WATER LEAK · SLOW LEAKHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed4KAug 29, 2025FLOORING/STAIRS · FLOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed5RAug 18, 2025SAFETY · SPRINKLERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed5CAug 14, 2025UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed4KJul 10, 2025WATER LEAK · DAMP SPOTHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed4KJul 10, 2025PLUMBING · BASIN/SINKHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed4KJul 10, 2025PLUMBING · BASIN/SINKHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed4KJul 10, 2025GENERAL · BELL/BUZZER/INTERCOMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed4KJul 10, 2025UNSANITARY CONDITION · MOLDHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Aug 6, 2026Apt 3S
    FLOORING/STAIRS · FLOOR
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Aug 6, 2026Apt 3S
    PLUMBING · STEAM PIPE/RISER
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Aug 6, 2026Apt 3S
    UNSANITARY CONDITION · MOLD
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 28, 2026Apt ALL
    UNSANITARY CONDITION · PESTS
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jul 21, 2026Apt ALL
    UNSANITARY CONDITION · PESTS
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jul 19, 2026Apt BLDG
    UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jun 4, 2026Apt 1P
    PLUMBING · WATER SUPPLY
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Mar 18, 2026Apt 5C5E
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Mar 17, 2026Apt 4K
    HEAT/HOT WATER · APARTMENT ONLY
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Mar 2, 2026Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    HPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Feb 24, 2026Apt 4K
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 19, 2026Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Feb 12, 2026Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 11, 2026Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 9, 2026Apt 4L
    HEAT/HOT WATER · APARTMENT ONLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Feb 8, 2026Apt 4L
    HEAT/HOT WATER · APARTMENT ONLY
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Feb 2, 2026Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 1, 2026Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jan 30, 2026Apt 1F
    HEAT/HOT WATER · APARTMENT ONLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jan 29, 2026Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jan 26, 2026Apt 4K
    UNSANITARY CONDITION · PESTS
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jan 26, 2026Apt 4K
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jan 26, 2026Apt 4K
    APPLIANCE · REFRIGERATOR
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jan 26, 2026Apt 4K
    PAINT/PLASTER · WALL
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jan 26, 2026Apt 4K
    FLOORING/STAIRS · FLOOR
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jan 26, 2026Apt 4K
    PAINT/PLASTER · CEILING
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jan 26, 2026Apt 4K
    UNSANITARY CONDITION · MOLD
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jan 26, 2026Apt 4K
    PAINT/PLASTER · WALL
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jan 26, 2026Apt 4K
    WATER LEAK · DAMP SPOT
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jan 23, 2026Apt 5L
    HEAT/HOT WATER · APARTMENT ONLY
    HPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jan 20, 2026Apt 4L
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 15, 2025Apt 3L
    HEAT/HOT WATER · APARTMENT ONLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Nov 12, 2025Apt 6V
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 25, 2025Apt 6T
    HEAT/HOT WATER · ENTIRE BUILDING
    HPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Oct 19, 2025Apt 6Z
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Oct 17, 2025Apt 1F
    HEAT/HOT WATER · APARTMENT ONLY
    HPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Aug 29, 2025Apt 4K
    UNSANITARY CONDITION · PESTS
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Aug 29, 2025Apt 4K
    UNSANITARY CONDITION · MOLD
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Aug 29, 2025Apt 4K
    FLOORING/STAIRS · FLOOR
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Aug 29, 2025Apt 4K
    PAINT/PLASTER · CEILING
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Aug 29, 2025Apt 4K
    ELECTRIC · WIRING
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Aug 29, 2025Apt 4K
    WATER LEAK · SLOW LEAK
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Aug 29, 2025Apt 4K
    FLOORING/STAIRS · FLOOR
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Aug 18, 2025Apt 5R
    SAFETY · SPRINKLER
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Aug 14, 2025Apt 5C
    UNSANITARY CONDITION · PESTS
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jul 10, 2025Apt 4K
    WATER LEAK · DAMP SPOT
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Jul 10, 2025Apt 4K
    PLUMBING · BASIN/SINK
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jul 10, 2025Apt 4K
    PLUMBING · BASIN/SINK
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 10, 2025Apt 4K
    GENERAL · BELL/BUZZER/INTERCOM
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jul 10, 2025Apt 4K
    UNSANITARY CONDITION · MOLD
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
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