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697 BARLOW AVENUE

Staten Island · ZIP 10312 · BIN 5092156 · Great Kills-Eltingville · Last violation Feb 25, 2026 · Last complaint Feb 20, 2026

NeighborhoodGreat Kills-Eltingville
More violations than 100% of nearby buildings
More violations than 100% of buildings and more complaints than 100% of buildings in Great Kills-Eltingville. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 33 violations · 56 complaints
'25'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
3 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous3Class Bhazardous27

What to watch forⓘ

  1. Hazardous violations are open, including heat and hot water.
    Worth checking · AI-assistedⓘ
    Turn on the hot water at the kitchen and bathroom sinks and let it run for a minute, then feel whether it gets hot.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Heat / hot water — Lack of heat, hot water, or heating system related issues affecting tenants.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
    • NYC HPD, Penalties and Fees
Housing Preservation & Development Violations
Total violations since 2025
33
17 per year avg.↑ Rising — no prior history
Open violations
32
Class C (immed. haz.)ⓘ3
Class B (hazardous)ⓘ27
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2025
56
28 per year avg.↑ Rising — no prior history
Complaint Resolution
No access46%Violation issued14%No violation32%Phone resolved7%Other0%(56)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ18 violations
Artificial Lightingⓘ5 violations
Cleaningⓘ4 violations
Heat And Hot Waterⓘ3 violations
Kitchen And Kitchenettesⓘ2 violations
Extermination & Rodent Eradicationⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ14 complaints
Mold & pestsⓘ13 complaints
Electricalⓘ8 complaints
Water & plumbingⓘ5 complaints
Appliancesⓘ4 complaints
Bldg maintenanceⓘ3 complaints
Outdoor / structuralⓘ2 complaints
Safety & fireⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

12 complaints · HEAT/HOT WATER

All categoriesUNSANITARY CONDITIONHEAT/HOT WATERELECTRICPAINT/PLASTERPLUMBINGAllOpenClosed
See something wrong? File a complaint with 311
— correction deadlines
  • Pests reported in the last five years.
    Worth checking · AI-assistedⓘ
    Look along baseboards, in corners, and behind appliances for droppings, dead insects, or signs of active pest activity.
    details ▸

    Roaches, mice, and rats can be hazards for people with respiratory conditions such as asthma. Bedbugs spread between apartments through small cracks in walls and floors, so catching them early matters.

    Report pests to the owner and call 311 if they are not dealt with. For bedbugs, an HPD inspector visits, and a violation is issued only if they can visually confirm live bedbugs.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Mold reported in the last five years.
    Worth checking · AI-assistedⓘ
    Check corners, windowsills, and under sinks for discoloration, soft spots, or odor that might suggest mold.
    details ▸

    Mold can cause allergic reactions and irritation, and can trigger asthma in some people. It needs moisture to grow, so it generally indicates a leak or persistent damp.

    Report mold to the owner, who is expected to inspect annually and to respond to complaints, and call 311 if it is not addressed.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
    • Open violation ages
    ▪ 3–12 months84% (27)
    ▪ 1–3 years16% (5)
    Prior 4 yr.
    Immed. Emergency0%0%
    Emergency57%60%
    Non-Emergency43%40%
    (51)
    (5)
    Type
    Status
    Apt
    Received
    Category
    EmergencyClosedHOUSEFeb 19, 2026HEAT/HOT WATER · APARTMENT ONLYHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosedBLDGNov 20, 2025HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedFLOOR1Nov 18, 2025HEAT/HOT WATER · APARTMENT ONLYHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosedFLOOR1Nov 10, 2025HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosedFLOOR1Nov 2, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosedFLOOR1Nov 1, 2025HEAT/HOT WATER · APARTMENT ONLYHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed697Oct 31, 2025HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosedFLOOR1Oct 29, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosedFLOOR1Oct 28, 2025HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosedFLOOR1Oct 27, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosedHOUSEOct 26, 2025HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed697Oct 16, 2025HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosed
    Feb 19, 2026Apt HOUSE
    HEAT/HOT WATER · APARTMENT ONLY
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Nov 20, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 18, 2025Apt FLOOR1
    HEAT/HOT WATER · APARTMENT ONLY
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Nov 10, 2025Apt FLOOR1
    HEAT/HOT WATER · APARTMENT ONLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Nov 2, 2025Apt FLOOR1
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Nov 1, 2025Apt FLOOR1
    HEAT/HOT WATER · APARTMENT ONLY
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Oct 31, 2025Apt 697
    HEAT/HOT WATER · APARTMENT ONLY
    HPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosed
    Oct 29, 2025Apt FLOOR1
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Oct 28, 2025Apt FLOOR1
    HEAT/HOT WATER · APARTMENT ONLY
    HPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosed
    Oct 27, 2025Apt FLOOR1
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Oct 26, 2025Apt HOUSE
    HEAT/HOT WATER · APARTMENT ONLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Oct 16, 2025Apt 697
    HEAT/HOT WATER · ENTIRE BUILDING
    HPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.