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388 RICHMOND TERRACE

Staten Island · ZIP 10301 · BIN 5089355 · St. George-New Brighton · Last violation Jul 30, 2026 · Last complaint Jul 22, 2026

NeighborhoodSt. George-New Brighton
Above-average violations for the neighborhood
More violations than 80% of buildings and more complaints than 74% of buildings in St. George-New Brighton. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 105 violations · 60 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
37 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous37Class Bhazardous105

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and baseboards in the kitchen, bathroom, and under sinks. Check that apartment entry doors, stairwell doors, and fire escape access are all unlocked and open freely without obstruction.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2000
383
14 per year avg.↑ Up 17% in the last 2 years (105 vs 90 prior 2 yrs)
Open violations
165
Class C (immed. haz.)ⓘ37
Class B (hazardous)ⓘ105
Rent-impairingⓘ1
Housing Preservation & Development Complaints
Total complaints since 2003
493
21 per year avg.→ Stable in the last 2 years
Complaint Resolution
No access26%Violation issued22%No violation29%Phone resolved23%Other0%(493)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ87 violations
Egressⓘ48 violations
Extermination & Rodent Eradicationⓘ24 violations
Artificial Lightingⓘ16 violations
Water Supplyⓘ16 violations
Cleaningⓘ11 violations
Smoke Detecting Devicesⓘ10 violations
Carbon Monoxide Detecting Devicesⓘ9 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ46 complaints
Water & plumbingⓘ36 complaints
Mold & pestsⓘ29 complaints
Electricalⓘ16 complaints
Heat / hot waterⓘ8 complaints
Appliancesⓘ6 complaints
Safety & fireⓘ1 complaints
Hide violations ↑See complaints →

Violation log

218 violations · Close

All classesClass AClass BClass CClass IAllOpenClosed
ClassStatusApt
See something wrong? File a complaint with 311
  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ < 30 days3% (5)
    ▪ 30–90 days2% (3)
    ▪ 3–12 months15% (24)
    ▪ 1–3 years44% (73)
    ▪ 3+ years36% (60)
    Prior 4 yr.
    Immed. Emergency6%5%
    Emergency65%38%
    Non-Emergency29%57%
    (17)
    (135)
    Issued
    Description
    Class BClosed7FMar 23, 2012REPAIR PLASTER · MAINTENANCE§ 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING AND NORTH WALL IN THE BATHROOM LOCATED AT APT 7F, 7th STORY, 5th APARTMENT FROM EAST AT SOUTH
    Class BClosed7FMar 23, 2012ABATE THE NUISANCE · MAINTENANCE§ 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF EVIDENCE OF WATER LEAK AT CEILING IN THE BATHROOM LOCATED AT APT 7F, 7th STORY, 5th APARTMENT FROM EAST AT SOUTH
    Class CClosed3COct 5, 2011RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED§ 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE LOWER SASH INNER GLASS AT WINDOW IN THE KITCHEN LOCATED AT APT 3C, 3rd STORY, 1st APARTMENT FROM WEST AT NORTH
    Class CClosed3COct 5, 2011REPAIR · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE BUCKLING WOOD FLOOR APPX 20 SQ AT CENTER SECTION IN THE 3rd ROOM FROM EAST AT NORTH LOCATED AT APT 3C, 3rd STORY, 1st APARTMENT FROM WEST AT NORTH
    Class BClosed3DJul 26, 2005REPAIR WITH SIMILAR MATERIAL · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE WOOD FLOOR IN THE ENTIRE APARTMENT LOCATED AT APT 3D, 3rd STORY, 3rd APARTMENT FROM EAST AT SOUTH
    Class BClosed3DJun 4, 2004REMOVE VERMIN · EXTERMINATION & RODENT ERADICATION§ 27-2018 ADM CODE ABATE THE NUISANCE CONSISTING OF VERMIN ROACHES IN THE KITCHEN LOCATED AT APT 3D, 3rd STORY, 7th APARTMENT FROM EAST AT SOUTH
    Class AClosed3DJun 4, 2004REFIT DOORS ETC. · EGRESS§ 27-2005 ADM CODE REFIT CLOSET DOORS IN THE FOYER LOCATED AT APT 3D, 3rd STORY, 7th APARTMENT FROM EAST AT SOUTH
    Class AClosed4CApr 9, 2002PAINT · PAINTING§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT WATER DAMAGE CEILING AND EASTWALL IN THE BATHROOM LOCATED AT APT 4C, 4th STORY, 1st APARTMENT FROM SOUTH AT WEST
    Class AClosed1DOct 18, 2000PAINT · PAINTING§ 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT WALLS AND CEILING IN THE ENTIRE APARTMENT LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed1DOct 18, 2000REPLACE · MAINTENANCE§ 27-2005 ADM CODE REPLACE WITH NEW THE MISSING ELECTRICAL COVER PLATE EAST WALL IN THE FOYER LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class BClosed1DOct 18, 2000MAKE DOORS SELF-CLOSING · EGRESS§ 27-2005, 2007 ADM CODE ARRANGE AND MAKE SELF-CLOSING THE DOORS , IN THE ENTRANCE LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed1DOct 18, 2000REPAIR WITH SIMILAR MATERIAL · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE WOODEN FLOOR IN THE 1st ROOM FROM EAST AT NORTH LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed1DOct 18, 2000REPAIR WITH SIMILAR MATERIAL · MAINTENANCE§ 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE CERAMIC TILES EAST AND SOUTH WALLS IN THE BATHROOM LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed1DOct 18, 2000RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED§ 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE WINDOW LOCKS IN THE 3rd ROOM FROM EAST AT NORTH LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed1DOct 18, 2000RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED§ 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE WINDOW LOCKS IN THE 2nd ROOM FROM EAST AT NORTH LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed1DOct 18, 2000REPLACE · MAINTENANCE§ 27-2005 ADM CODE REPLACE WITH NEW THE MISSING ELECTRICAL COVER PLATE WEST WALL IN THE 1st ROOM FROM EAST AT NORTH LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class CClosedRENT IMPAIRING8MFeb 4, 2000INADEQUATE HOT WATER · HEAT AND HOT WATER§ 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES 8TH STY APT IN THE 1st LIVING ROOM FROM EAST LOCATED AT APT 8M, 8th STORY
    Class IClosed——FILE A VALID REGISTRATION · ANNUAL PROPERTY REGISTRATIONSECTION27-2107 ADM CODE OWNER FAILED TO FILE A VALID REGISTRATION STATEMENT WITH THE DEPARTMENT AS REQUIRED BY ADM CODE ?27-2097 AND IS THEREFORE SUBJECT TO CIVIL PENALTIES, PROHIBITED FROM CERTIFYING VIOLATIONS, AND DENIED THE RIGHT TO RECOVER POSSESSION OF PREMISES FOR NONPAYMENT OF RENT UNTIL A VALID REGISTRATION STATEMENT IS FILED.
    Class BClosed
    Mar 23, 2012Apt 7F
    REPAIR PLASTER · MAINTENANCE
    § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING AND NORTH WALL IN THE BATHROOM LOCATED AT APT 7F, 7th STORY, 5th APARTMENT FROM EAST AT SOUTH
    Class BClosed
    Mar 23, 2012Apt 7F
    ABATE THE NUISANCE · MAINTENANCE
    § 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF EVIDENCE OF WATER LEAK AT CEILING IN THE BATHROOM LOCATED AT APT 7F, 7th STORY, 5th APARTMENT FROM EAST AT SOUTH
    Class CClosed
    Oct 5, 2011Apt 3C
    RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED
    § 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE LOWER SASH INNER GLASS AT WINDOW IN THE KITCHEN LOCATED AT APT 3C, 3rd STORY, 1st APARTMENT FROM WEST AT NORTH
    Class CClosed
    Oct 5, 2011Apt 3C
    REPAIR · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR THE BROKEN OR DEFECTIVE BUCKLING WOOD FLOOR APPX 20 SQ AT CENTER SECTION IN THE 3rd ROOM FROM EAST AT NORTH LOCATED AT APT 3C, 3rd STORY, 1st APARTMENT FROM WEST AT NORTH
    Class BClosed
    Jul 26, 2005Apt 3D
    REPAIR WITH SIMILAR MATERIAL · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE WOOD FLOOR IN THE ENTIRE APARTMENT LOCATED AT APT 3D, 3rd STORY, 3rd APARTMENT FROM EAST AT SOUTH
    Class BClosed
    Jun 4, 2004Apt 3D
    REMOVE VERMIN · EXTERMINATION & RODENT ERADICATION
    § 27-2018 ADM CODE ABATE THE NUISANCE CONSISTING OF VERMIN ROACHES IN THE KITCHEN LOCATED AT APT 3D, 3rd STORY, 7th APARTMENT FROM EAST AT SOUTH
    Class AClosed
    Jun 4, 2004Apt 3D
    REFIT DOORS ETC. · EGRESS
    § 27-2005 ADM CODE REFIT CLOSET DOORS IN THE FOYER LOCATED AT APT 3D, 3rd STORY, 7th APARTMENT FROM EAST AT SOUTH
    Class AClosed
    Apr 9, 2002Apt 4C
    PAINT · PAINTING
    § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT WATER DAMAGE CEILING AND EASTWALL IN THE BATHROOM LOCATED AT APT 4C, 4th STORY, 1st APARTMENT FROM SOUTH AT WEST
    Class AClosed
    Oct 18, 2000Apt 1D
    PAINT · PAINTING
    § 27-2013 ADM CODE PAINT WITH LIGHT COLORED PAINT TO THE SATISFACTION OF THIS DEPARTMENT WALLS AND CEILING IN THE ENTIRE APARTMENT LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed
    Oct 18, 2000Apt 1D
    REPLACE · MAINTENANCE
    § 27-2005 ADM CODE REPLACE WITH NEW THE MISSING ELECTRICAL COVER PLATE EAST WALL IN THE FOYER LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class BClosed
    Oct 18, 2000Apt 1D
    MAKE DOORS SELF-CLOSING · EGRESS
    § 27-2005, 2007 ADM CODE ARRANGE AND MAKE SELF-CLOSING THE DOORS , IN THE ENTRANCE LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed
    Oct 18, 2000Apt 1D
    REPAIR WITH SIMILAR MATERIAL · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE WOODEN FLOOR IN THE 1st ROOM FROM EAST AT NORTH LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed
    Oct 18, 2000Apt 1D
    REPAIR WITH SIMILAR MATERIAL · MAINTENANCE
    § 27-2005 ADM CODE PROPERLY REPAIR WITH SIMILAR MATERIAL THE BROKEN OR DEFECTIVE CERAMIC TILES EAST AND SOUTH WALLS IN THE BATHROOM LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed
    Oct 18, 2000Apt 1D
    RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED
    § 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE WINDOW LOCKS IN THE 3rd ROOM FROM EAST AT NORTH LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed
    Oct 18, 2000Apt 1D
    RETIRED - REPLACE WITH NEW THE BROKEN AND DEFECTIVE · RETIRED
    § 27-2005 ADM CODE REPLACE WITH NEW THE BROKEN OR DEFECTIVE WINDOW LOCKS IN THE 2nd ROOM FROM EAST AT NORTH LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class AClosed
    Oct 18, 2000Apt 1D
    REPLACE · MAINTENANCE
    § 27-2005 ADM CODE REPLACE WITH NEW THE MISSING ELECTRICAL COVER PLATE WEST WALL IN THE 1st ROOM FROM EAST AT NORTH LOCATED AT APT 1D, 2nd STORY, 7th APARTMENT FROM NORTH AT EAST
    Class CClosedRENT IMPAIRING
    Feb 4, 2000Apt 8M
    INADEQUATE HOT WATER · HEAT AND HOT WATER
    § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES 8TH STY APT IN THE 1st LIVING ROOM FROM EAST LOCATED AT APT 8M, 8th STORY
    Class IClosed
    —
    FILE A VALID REGISTRATION · ANNUAL PROPERTY REGISTRATION
    SECTION27-2107 ADM CODE OWNER FAILED TO FILE A VALID REGISTRATION STATEMENT WITH THE DEPARTMENT AS REQUIRED BY ADM CODE ?27-2097 AND IS THEREFORE SUBJECT TO CIVIL PENALTIES, PROHIBITED FROM CERTIFYING VIOLATIONS, AND DENIED THE RIGHT TO RECOVER POSSESSION OF PREMISES FOR NONPAYMENT OF RENT UNTIL A VALID REGISTRATION STATEMENT IS FILED.
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