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23 WINHAM AVENUE

Staten Island · ZIP 10306 · BIN 5055915 · New Dorp-Midland Beach · Last complaint Jun 13, 2026

NeighborhoodNew Dorp-Midland Beach
More complaints than 98% of nearby buildings
More complaints than 98% of buildings in New Dorp-Midland Beach. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 0 violations · 12 complaints
'24'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
No HPD violations on record
No HPD violation records found.
No open Class B or C violations

What to watch forⓘ

  1. Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on a faucet in the kitchen and bathroom and feel whether hot water arrives, and check radiators or baseboards for warmth when the heat is on.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
Housing Preservation & Development Violations
Total violations since 2026
0
0 per year avg.— Not enough history to determine trend
Open violations
0
Class C (immed. haz.)ⓘ0
Class B (hazardous)ⓘ0
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2024
13
4 per year avg.↑ Up 1100% in the last 2 years (12 vs 1 prior 2 yrs)
Complaint Resolution
No access77%Violation issued0%No violation0%Phone resolved23%Other0%(13)
Urgency breakdown
Last 12 mo.
Top complaint groupsⓘ
5 yrsAll time
Water & plumbingⓘ9 complaints
Heat / hot waterⓘ2 complaints
Mold & pestsⓘ1 complaints
Electricalⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

2 complaints · HEAT/HOT WATER

All categoriesPLUMBINGHEAT/HOT WATERUNSANITARY CONDITIONELECTRICAllOpenClosed
TypeStatus
See something wrong? File a complaint with 311
Open violation ages

No open violations

Prior 4 yr.
Immed. Emergency50%0%
Emergency50%0%
Non-Emergency0%100%
(12)
(1)
Apt
Received
Category
EmergencyClosedPRVHApr 29, 2026HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed1STFLOMar 16, 2026HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Apr 29, 2026Apt PRVH
HEAT/HOT WATER · APARTMENT ONLY
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Mar 16, 2026Apt 1STFLO
HEAT/HOT WATER · APARTMENT ONLY
The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.