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20 MERLE PLACE

Staten Island · ZIP 10305 · BIN 5044328 · Rosebank-Shore Acres-Park Hill · Last violation Sep 8, 2026 · Last complaint Sep 3, 2026

NeighborhoodRosebank-Shore Acres-Park Hill
More violations than 92% of nearby buildings
More violations than 92% of buildings and more complaints than 88% of buildings in Rosebank-Shore Acres-Park Hill. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 149 violations · 67 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
9 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous9Class Bhazardous9

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, heat and hot water, and building maintenance.
    Worth checking · AI-assistedⓘ
    Look for droppings, dead insects, or live pests in kitchen cabinets, under the sink, and along baseboards. Feel the radiator or baseboard heater; ask the owner if heat is currently on and what the water temperature is. Check caulking, grout, and paint around windows, doors, and where pipes enter walls for gaps or deterioration.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Heat / hot water — Lack of heat, hot water, or heating system related issues affecting tenants.
Housing Preservation & Development Violations
Total violations since 1990
413
11 per year avg.↑ Up 645% in the last 2 years (149 vs 20 prior 2 yrs)
Open violations
29
Class C (immed. haz.)ⓘ9
Class B (hazardous)ⓘ9
Rent-impairingⓘ4
Housing Preservation & Development Complaints
Total complaints since 2003
641
27 per year avg.↑ Up 139% in the last 2 years (67 vs 28 prior 2 yrs)
Complaint Resolution
No access20%Violation issued21%No violation29%Phone resolved30%Other0%(641)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ58 violations
Egressⓘ40 violations
Extermination & Rodent Eradicationⓘ17 violations
Cleaningⓘ13 violations
Carbon Monoxide Detecting Devicesⓘ9 violations
Smoke Detecting Devicesⓘ8 violations
Heat And Hot Waterⓘ8 violations
Water Supplyⓘ8 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ31 complaints
Water & plumbingⓘ23 complaints
Mold & pestsⓘ20 complaints
Bldg maintenanceⓘ15 complaints
Electricalⓘ3 complaints
Safety & fireⓘ2 complaints
Appliancesⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

77 complaints · PLUMBING

All categoriesHEATINGGENERALHEAT/HOT WATERPAINT/PLASTERPLUMBINGAllOpenClosed
Type
See something wrong? File a complaint with 311
—
Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • ABCs of Housing
  • NYC HPD, Penalties and Fees
Open violation ages
▪ < 30 days17% (5)
▪ 30–90 days34% (10)
▪ 3–12 months28% (8)
▪ 1–3 years3% (1)
▪ 3+ years17% (5)
Prior 4 yr.
Immed. Emergency7%1%
Emergency48%59%
Non-Emergency45%40%
(29)
(75)
Status
Apt
Received
Category
EmergencyClosed1CJun 29, 2011PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosedBLDGMar 31, 2011PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed4LMar 31, 2011PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed6GMar 31, 2011PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6LMar 15, 2011PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed6LMar 15, 2011PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed1BJan 3, 2011PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed5GFeb 1, 2010PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5GFeb 1, 2010PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed3KDec 18, 2007PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed6KAug 21, 2007PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed3KApr 25, 2007PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed5JApr 23, 2007PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed5GNov 1, 2006PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed5GNov 1, 2006PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3GMay 1, 2006PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed1CJan 30, 2006PLUMBING · SEWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2FSep 4, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2FSep 4, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2FAug 29, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed2FMay 26, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed2CSep 18, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed2CSep 18, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed3GFeb 10, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed3LJan 25, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed3LJan 25, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1CJun 11, 2003PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jun 29, 2011Apt 1C
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Mar 31, 2011Apt BLDG
PLUMBING · WATER SUPPLY
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Mar 31, 2011Apt 4L
PLUMBING · WATER SUPPLY
More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
Non-emergencyClosed
Mar 31, 2011Apt 6G
PLUMBING · WATER SUPPLY
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Mar 15, 2011Apt 6L
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Mar 15, 2011Apt 6L
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Jan 3, 2011Apt 1B
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Feb 1, 2010Apt 5G
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Feb 1, 2010Apt 5G
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Dec 18, 2007Apt 3K
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Aug 21, 2007Apt 6K
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Apr 25, 2007Apt 3K
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Apr 23, 2007Apt 5J
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Nov 1, 2006Apt 5G
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Nov 1, 2006Apt 5G
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
May 1, 2006Apt 3G
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Jan 30, 2006Apt 1C
PLUMBING · SEWER
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 4, 2005Apt 2F
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Sep 4, 2005Apt 2F
PLUMBING · BATHTUB/SHOWER
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Aug 29, 2005Apt 2F
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
May 26, 2005Apt 2F
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Sep 18, 2004Apt 2C
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Sep 18, 2004Apt 2C
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
EmergencyClosed
Feb 10, 2004Apt 3G
PLUMBING · WATER-LEAKS
The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
Non-emergencyClosed
Jan 25, 2004Apt 3L
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
Non-emergencyClosed
Jan 25, 2004Apt 3L
PLUMBING · BASIN/SINK
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jun 11, 2003Apt 1C
PLUMBING · TOILET
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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