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1331 BAY STREET

Staten Island · ZIP 10305 · BIN 5042251 · Rosebank-Shore Acres-Park Hill · Last violation Aug 4, 2026 · Last complaint Jul 23, 2026

NeighborhoodRosebank-Shore Acres-Park Hill
Above-average violations for the neighborhood
More violations than 77% of buildings and more complaints than 83% of buildings in Rosebank-Shore Acres-Park Hill. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 49 violations · 52 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
5 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous5Class Bhazardous16

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and building maintenance.
    Worth checking · AI-assistedⓘ
    Look along the baseboards and floor corners for droppings, dead insects, or sticky traps. Check cabinet and closet surfaces, pipes, and walls for water stains, peeling paint, or soft spots.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
Housing Preservation & Development Violations
Total violations since 2010
159
9 per year avg.↑ Up 513% in the last 2 years (49 vs 8 prior 2 yrs)
Open violations
22
Class C (immed. haz.)ⓘ5
Class B (hazardous)ⓘ16
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2004
310
13 per year avg.↑ Up 63% in the last 2 years (52 vs 32 prior 2 yrs)
Complaint Resolution
No access12%Violation issued30%No violation29%Phone resolved29%Other0%(310)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ45 violations
Egressⓘ7 violations
Filing: Bedbugsⓘ3 violations
Extermination & Rodent Eradicationⓘ3 violations
Cleaningⓘ1 violations
Paintingⓘ1 violations
Water Supplyⓘ1 violations
Artificial Lightingⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ30 complaints
Bldg maintenanceⓘ20 complaints
Water & plumbingⓘ16 complaints
Mold & pestsⓘ7 complaints
Appliancesⓘ6 complaints
Safety & fireⓘ4 complaints
Electricalⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

310 complaints

All categoriesPLUMBINGHEAT/HOT WATERHEATINGGENERALPAINT/PLASTERAllOpenClosed
Type
See something wrong? File a complaint with 311
— violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
    • Open violation ages
    ▪ < 30 days27% (6)
    ▪ 30–90 days50% (11)
    ▪ 3–12 months18% (4)
    ▪ 1–3 years5% (1)
    Prior 4 yr.
    Immed. Emergency0%3%
    Emergency42%63%
    Non-Emergency58%34%
    (26)
    (68)
    Status
    Apt
    Received
    Category
    EmergencyClosed205May 8, 2010PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGApr 16, 2010HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGOct 15, 2009HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed112Jun 18, 2009GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed112Jun 18, 2009PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedBLDGDec 19, 2005HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed309Dec 19, 2005HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed309Nov 23, 2005HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed309Nov 1, 2005HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed107Nov 22, 2004ELECTRIC · ELECTRIC-SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 8, 2010Apt 205
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Apr 16, 2010Apt BLDG
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 15, 2009Apt BLDG
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jun 18, 2009Apt 112
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 18, 2009Apt 112
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Dec 19, 2005Apt BLDG
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 19, 2005Apt 309
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 23, 2005Apt 309
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 1, 2005Apt 309
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Nov 22, 2004Apt 107
    ELECTRIC · ELECTRIC-SUPPLY
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
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