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Building SafetyHousing Conditions

192 HEBERTON AVENUE

Staten Island · ZIP 10302 · BIN 5023964 · Port Richmond · Last violation Jul 27, 2026 · Last complaint Jun 30, 2026

NeighborhoodPort Richmond
More violations than 100% of nearby buildings
More violations than 100% of buildings and more complaints than 100% of buildings in Port Richmond. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 157 violations · 228 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
9 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous9Class Bhazardous23

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, building maintenance, and fire safety.
    Worth checking · AI-assistedⓘ
    Look under and behind the kitchen sink and in the bathroom for signs of roaches, rodents, or droppings. Check walls and ceilings for water stains, soft spots, or crumbling plaster. Open the stairwell door and look down the stairs and hallway to see if anything blocks the path or exits.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.
    • —
Housing Preservation & Development Violations
Total violations since 2009
375
21 per year avg.↑ Up 34% in the last 2 years (157 vs 117 prior 2 yrs)
Open violations
43
Class C (immed. haz.)ⓘ9
Class B (hazardous)ⓘ23
Rent-impairingⓘ4
Housing Preservation & Development Complaints
Total complaints since 2003
595
25 per year avg.↑ Up 121% in the last 2 years (228 vs 103 prior 2 yrs)
Complaint Resolution
No access31%Violation issued15%No violation40%Phone resolved14%Other0%(595)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ134 violations
Egressⓘ43 violations
Extermination & Rodent Eradicationⓘ22 violations
Paintingⓘ19 violations
Cleaningⓘ18 violations
Sewers And Drainageⓘ10 violations
Water Supplyⓘ9 violations
Posting/Signageⓘ7 violations
Top complaint groupsⓘ
5 yrsAll time
Water & plumbingⓘ92 complaints
Heat / hot waterⓘ77 complaints
Bldg maintenanceⓘ64 complaints
Mold & pestsⓘ56 complaints
Safety & fireⓘ23 complaints
Electricalⓘ11 complaints
Appliancesⓘ4 complaints
Elevatorⓘ2 complaints
Outdoor / structuralⓘ1 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

138 complaints · PLUMBING

All categoriesPLUMBINGHEAT/HOT WATERUNSANITARY CONDITIONPAINT/PLASTERDOOR/WINDOWAllOpenClosed
See something wrong? File a complaint with 311
Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
    • Open violation ages
    ▪ < 30 days2% (1)
    ▪ 30–90 days37% (16)
    ▪ 3–12 months44% (19)
    ▪ 1–3 years14% (6)
    ▪ 3+ years2% (1)
    Prior 4 yr.
    Immed. Emergency10%9%
    Emergency66%57%
    Non-Emergency24%35%
    (90)
    (269)
    Type
    Status
    Apt
    Received
    Category
    Non-emergencyClosed4BOct 5, 2018PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed4BOct 5, 2018PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed11Jul 2, 2018PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed12Mar 17, 2016PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed12Mar 17, 2016PLUMBING · RADIATORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed12Mar 17, 2016PLUMBING · RADIATORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed12Mar 3, 2016PLUMBING · RADIATORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed12Mar 3, 2016PLUMBING · RADIATORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed7May 15, 2013PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed7May 15, 2013PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosedGROUNMar 8, 2013PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosedNADec 19, 2012PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1FLNov 15, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1FLNov 15, 2012PLUMBING · SEWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1FLNov 15, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedGROUNOct 7, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedGROUNOct 7, 2012PLUMBING · SEWERThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed7Sep 24, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed7Sep 24, 2012PLUMBING · SHOWER-STALLThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed7Aug 20, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7Aug 6, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7Jul 18, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7Jul 5, 2012PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed7Jul 5, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed7Jul 5, 2012PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed7May 21, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1FLRApr 13, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7Apr 1, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedSSJan 11, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosedSSJan 11, 2012PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed4Jun 27, 2011PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1Sep 30, 2008PLUMBING · RADIATORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed1Mar 25, 2008PLUMBING · RADIATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1Feb 9, 2007PLUMBING · RADIATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1Sep 14, 2005PLUMBING · TOILETThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed13May 22, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1Apr 29, 2005PLUMBING · SEWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1Apr 5, 2005PLUMBING · SEWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Oct 5, 2018Apt 4B
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Oct 5, 2018Apt 4B
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jul 2, 2018Apt 11
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Mar 17, 2016Apt 12
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Mar 17, 2016Apt 12
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 17, 2016Apt 12
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 3, 2016Apt 12
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 3, 2016Apt 12
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 15, 2013Apt 7
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    May 15, 2013Apt 7
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Mar 8, 2013Apt GROUN
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Dec 19, 2012Apt NA
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 15, 2012Apt 1FL
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 15, 2012Apt 1FL
    PLUMBING · SEWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 15, 2012Apt 1FL
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Oct 7, 2012Apt GROUN
    PLUMBING · TOILET
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 7, 2012Apt GROUN
    PLUMBING · SEWER
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Sep 24, 2012Apt 7
    PLUMBING · TOILET
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Sep 24, 2012Apt 7
    PLUMBING · SHOWER-STALL
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Aug 20, 2012Apt 7
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Aug 6, 2012Apt 7
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jul 18, 2012Apt 7
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jul 5, 2012Apt 7
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jul 5, 2012Apt 7
    PLUMBING · TOILET
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jul 5, 2012Apt 7
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 21, 2012Apt 7
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 13, 2012Apt 1FLR
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 1, 2012Apt 7
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jan 11, 2012Apt SS
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Jan 11, 2012Apt SS
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Jun 27, 2011Apt 4
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Sep 30, 2008Apt 1
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Mar 25, 2008Apt 1
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Feb 9, 2007Apt 1
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Sep 14, 2005Apt 1
    PLUMBING · TOILET
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 22, 2005Apt 13
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 29, 2005Apt 1
    PLUMBING · SEWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 5, 2005Apt 1
    PLUMBING · SEWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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