stoop
MAP
LeaderboardAbout
Building SafetyHousing Conditions

1918 RICHMOND TERRACE

Staten Island · ZIP 10302 · BIN 5023776 · Port Richmond · Last violation Jul 17, 2026 · Last complaint Jul 10, 2026

NeighborhoodPort Richmond
More violations than 98% of nearby buildings
More violations than 98% of buildings and more complaints than 98% of buildings in Port Richmond. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 70 violations · 60 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
19 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous19Class Bhazardous21

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, fire safety, and building maintenance.
    Worth checking · AI-assistedⓘ
    Look at corners, under sinks, and behind appliances for droppings, dead insects, or live rodents; check that stairwell doors and fire escape access close fully and open freely from inside; inspect walls, ceilings, and corners for water stains, soft spots, or visible damage to plaster or paint.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
Housing Preservation & Development Violations
Total violations since 2010
190
11 per year avg.↑ Up 678% in the last 2 years (70 vs 9 prior 2 yrs)
Open violations
66
Class C (immed. haz.)ⓘ19
Class B (hazardous)ⓘ21
Rent-impairingⓘ1
Housing Preservation & Development Complaints
Total complaints since 2004
178
8 per year avg.↑ Up 445% in the last 2 years (60 vs 11 prior 2 yrs)
Complaint Resolution
No access22%Violation issued21%No violation28%Phone resolved29%Other0%(178)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ19 violations
Egressⓘ14 violations
Extermination & Rodent Eradicationⓘ12 violations
Lead-Based Paintⓘ8 violations
Paintingⓘ8 violations
Carbon Monoxide Detecting Devicesⓘ4 violations
Smoke Detecting Devicesⓘ4 violations
Alterationsⓘ3 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ56 complaints
Mold & pestsⓘ5 complaints
Water & plumbingⓘ4 complaints
Electricalⓘ4 complaints
See violations →Hide complaints ↑

Complaint log

65 complaints · HEAT/HOT WATER

All categoriesHEAT/HOT WATERELECTRICHEATINGUNSANITARY CONDITIONPAINT/PLASTERAllOpenClosed
See something wrong? File a complaint with 311
—
Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ 30–90 days14% (9)
    ▪ 3–12 months9% (6)
    ▪ 1–3 years59% (39)
    ▪ 3+ years18% (12)
    Prior 4 yr.
    Immed. Emergency13%2%
    Emergency50%88%
    Non-Emergency38%11%
    (8)
    (66)
    Type
    Status
    Apt
    Received
    Category
    EmergencyClosed2AOct 11, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedBLDGOct 3, 2022HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2AFeb 7, 2022HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2AFeb 7, 2022HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedBLDGFeb 1, 2022HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed2ADec 13, 2018HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2BNov 14, 2018HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2ANov 14, 2018HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2BNov 1, 2018HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment to inspect for a lack of heat or hot water. However, HPD was able to verify that heat or hot water was inadequate by inspecting another apartment and a violation was issued. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosedBLDGOct 16, 2018HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGOct 16, 2018HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2AOct 15, 2018HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2AOct 12, 2018HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed1ADec 9, 2015HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1AOct 30, 2014HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 11, 2022Apt 2A
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Oct 3, 2022Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 7, 2022Apt 2A
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 7, 2022Apt 2A
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Feb 1, 2022Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 13, 2018Apt 2A
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 14, 2018Apt 2B
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 14, 2018Apt 2A
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 1, 2018Apt 2B
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development was not able to gain access to your apartment to inspect for a lack of heat or hot water. However, HPD was able to verify that heat or hot water was inadequate by inspecting another apartment and a violation was issued. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Oct 16, 2018Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 16, 2018Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 15, 2018Apt 2A
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 12, 2018Apt 2A
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Dec 9, 2015Apt 1A
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Oct 30, 2014Apt 1A
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Page 2 of 2
    ← Prev