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253 VAN DUZER STREET

Staten Island · ZIP 10304 · BIN 5013394 · Tompkinsville-Stapleton-Clifton-Fox Hills · Last violation Mar 26, 2026 · Last complaint Jan 19, 2026

NeighborhoodTompkinsville-Stapleton-Clifton-Fox Hills
More violations than 100% of nearby buildings
More violations than 100% of buildings and more complaints than 100% of buildings in Tompkinsville-Stapleton-Clifton-Fox Hills. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 93 violations · 77 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
21 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous21Class Bhazardous89

What to watch forⓘ

  1. Hazardous violations are open, including heat and hot water, and building maintenance.
    Worth checking · AI-assistedⓘ
    Feel the radiators in each room to see if heat flows through them evenly. Look at walls, ceilings, and trim for cracks, water stains, or peeling paint.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Heat / hot water — Lack of heat, hot water, or heating system related issues affecting tenants.
    • —Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
Housing Preservation & Development Violations
Total violations since 2010
161
9 per year avg.↑ Rising — no prior history
Open violations
123
Class C (immed. haz.)ⓘ21
Class B (hazardous)ⓘ89
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2010
215
13 per year avg.↑ Up 3750% in the last 2 years (77 vs 2 prior 2 yrs)
Complaint Resolution
No access33%Violation issued15%No violation26%Phone resolved25%Other0%(215)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ50 violations
Cleaningⓘ15 violations
Artificial Lightingⓘ10 violations
Water Supplyⓘ8 violations
Heat And Hot Waterⓘ7 violations
Carbon Monoxide Detecting Devicesⓘ4 violations
Sewers And Drainageⓘ4 violations
Paintingⓘ2 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ43 complaints
Water & plumbingⓘ32 complaints
Electricalⓘ5 complaints
Mold & pestsⓘ2 complaints
Bldg maintenanceⓘ2 complaints
Safety & fireⓘ1 complaints
Appliancesⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

16 complaints · ELECTRIC

All categoriesHEAT/HOT WATERWATER LEAKELECTRICHEATINGPAINT/PLASTERAllOpenClosed
Type
See something wrong? File a complaint with 311
— violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Lead-paint violations on record.
    Worth checking · AI-assistedⓘ
    Look for paint that is peeling, chipped, or cracked on interior walls, trim, windows, doors, and door frames.
    details ▸

    Buildings built before 1960 may still contain lead-based paint, which causes behavioral and learning problems in young children, who can swallow dust and paint chips from windowsills and floors.

    If a child under six lives with you, or spends 10 or more hours a week in your apartment, tell the owner in writing, which is what obliges them to inspect annually. Report peeling paint, and call 311 if it is not fixed or if repair work is raising dust that is not being contained.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ 3–12 months31% (37)
    ▪ 1–3 years21% (25)
    ▪ 3+ years47% (56)
    Prior 4 yr.
    Immed. Emergency8%9%
    Emergency76%59%
    Non-Emergency16%31%
    (37)
    (54)
    Status
    Apt
    Received
    Category
    EmergencyClosed2Jul 31, 2025ELECTRIC · NO LIGHTINGAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed2Jul 14, 2025ELECTRIC · NO LIGHTINGHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed2Jul 14, 2025ELECTRIC · NO LIGHTINGHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed2Sep 17, 2024ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2Mar 22, 2022ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed2Nov 15, 2020ELECTRIC · NO LIGHTINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed2Nov 14, 2020ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed2Nov 14, 2020ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed2Jul 22, 2020ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed2Jul 7, 2020ELECTRIC · WIRINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1Feb 21, 2020ELECTRIC · WIRINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1Feb 6, 2020ELECTRIC · WIRINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed1FLOct 23, 2019ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed2Sep 25, 2019ELECTRIC · WIRINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed2Sep 18, 2019ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed2Dec 22, 2010ELECTRIC · BELL-BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Jul 31, 2025Apt 2
    ELECTRIC · NO LIGHTING
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jul 14, 2025Apt 2
    ELECTRIC · NO LIGHTING
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Jul 14, 2025Apt 2
    ELECTRIC · NO LIGHTING
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Sep 17, 2024Apt 2
    ELECTRIC · POWER OUTAGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 22, 2022Apt 2
    ELECTRIC · POWER OUTAGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 15, 2020Apt 2
    ELECTRIC · NO LIGHTING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Nov 14, 2020Apt 2
    ELECTRIC · POWER OUTAGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 14, 2020Apt 2
    ELECTRIC · NO LIGHTING
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jul 22, 2020Apt 2
    ELECTRIC · NO LIGHTING
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jul 7, 2020Apt 2
    ELECTRIC · WIRING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 21, 2020Apt 1
    ELECTRIC · WIRING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 6, 2020Apt 1
    ELECTRIC · WIRING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Oct 23, 2019Apt 1FL
    ELECTRIC · POWER OUTAGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Sep 25, 2019Apt 2
    ELECTRIC · WIRING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Sep 18, 2019Apt 2
    ELECTRIC · POWER OUTAGE
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Dec 22, 2010Apt 2
    ELECTRIC · BELL-BUZZER/INTERCOM
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd