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390 ST MARKS PLACE

Staten Island · ZIP 10301 · BIN 5000193 · St. George-New Brighton · Last complaint Mar 22, 2026

NeighborhoodSt. George-New Brighton
Fewer violations than 100% of nearby buildings
Fewer violations than 100% of buildings and more complaints than 99% of buildings in St. George-New Brighton. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 0 violations · 52 complaints
'22'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
All violations have been resolved
1 violations on record (Class A — non-hazardous).
No open Class B or C violations

What to watch forⓘ

  1. Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on a faucet in the kitchen and bathroom and feel whether hot water arrives, and check radiators or baseboards for warmth when the heat is on.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  2. Pests reported in the last five years.
    Worth checking · AI-assistedⓘ
    Look along baseboards and in corners of the unit for droppings, dead insects, or pest damage.
    details ▸
Housing Preservation & Development Violations
Total violations since 2026
1
1 per year avg.— Not enough history to determine trend
Open violations
0
Class C (immed. haz.)ⓘ0
Class B (hazardous)ⓘ0
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2022
56
11 per year avg.↑ Up 1200% in the last 2 years (52 vs 4 prior 2 yrs)
Complaint Resolution
No access82%Violation issued0%No violation11%Phone resolved7%Other0%(56)
Urgency breakdown
Last 12 mo.
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ14 complaints
Water & plumbingⓘ9 complaints
Bldg maintenanceⓘ9 complaints
Heat / hot waterⓘ8 complaints
Appliancesⓘ8 complaints
Electricalⓘ4 complaints
Safety & fireⓘ3 complaints
Hide violations ↑See complaints →

Violation log

0 violations · Class A

All classesClass AClass BClass CClass IAllOpenClosed
ClassStatusApt
See something wrong? File a complaint with 311

Roaches, mice, and rats can be hazards for people with respiratory conditions such as asthma. Bedbugs spread between apartments through small cracks in walls and floors, so catching them early matters.

Report pests to the owner and call 311 if they are not dealt with. For bedbugs, an HPD inspector visits, and a violation is issued only if they can visually confirm live bedbugs.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Mold reported in the last five years.
    Worth checking · AI-assistedⓘ
    Look at corners, under windows, and around pipes for discoloration, soft spots, or musty smells in walls and ceilings.
    details ▸

    Mold can cause allergic reactions and irritation, and can trigger asthma in some people. It needs moisture to grow, so it generally indicates a leak or persistent damp.

    Report mold to the owner, who is expected to inspect annually and to respond to complaints, and call 311 if it is not addressed.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Open violation ages

    No open violations

    Prior 4 yr.
    Immed. Emergency9%18%
    Emergency41%32%
    Non-Emergency50%50%
    (34)
    (22)
    Issued
    Description
    No violations match the current filters.
    No violations match the current filters.