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119-21 METROPOLITAN AVENUE

Queens · ZIP 11415 · BIN 4192753 · Kew Gardens · Last violation Jul 21, 2026 · Last complaint Aug 1, 2026

NeighborhoodKew Gardens
More violations than 97% of nearby buildings
More violations than 97% of buildings and more complaints than 95% of buildings in Kew Gardens. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 207 violations · 221 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
18 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous18Class Bhazardous27

What to watch forⓘ

  1. Hazardous violations are open, including building maintenance, mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look at baseboards, trim, and door frames for signs of warping, soft spots, or gaps; check walls and ceilings in corners and under sinks for discoloration or staining. Open kitchen and bathroom cabinets and look for droppings, dead insects, or live pests in corners and along edges. Test that doors and windows on fire escape routes open freely, and look for blocked or cluttered hallways or stairwells.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.
    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
Housing Preservation & Development Violations
Total violations since 2009
443
25 per year avg.↑ Up 68% in the last 2 years (207 vs 123 prior 2 yrs)
Open violations
60
Class C (immed. haz.)ⓘ18
Class B (hazardous)ⓘ27
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2004
434
19 per year avg.↑ Up 268% in the last 2 years (221 vs 60 prior 2 yrs)
Complaint Resolution
No access22%Violation issued31%No violation37%Phone resolved8%Other2%(434)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ131 violations
Paintingⓘ45 violations
Egressⓘ40 violations
Extermination & Rodent Eradicationⓘ29 violations
Water Supplyⓘ23 violations
Lead-Based Paintⓘ19 violations
Sewers And Drainageⓘ11 violations
Cleaningⓘ11 violations
Top complaint groupsⓘ
5 yrsAll time
Water & plumbingⓘ65 complaints
Mold & pestsⓘ52 complaints
Bldg maintenanceⓘ50 complaints
Electricalⓘ25 complaints
Heat / hot waterⓘ23 complaints
Appliancesⓘ14 complaints
Safety & fireⓘ12 complaints
Elevatorⓘ2 complaints
Outdoor / structuralⓘ2 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

32 complaints · GENERAL

All categoriesPAINT/PLASTERPLUMBINGUNSANITARY CONDITIONHEAT/HOT WATERGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
—
Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Lead-paint violations on record.
    Worth checking · AI-assistedⓘ
    Look for paint that is peeling, chipped, or cracked on interior walls, trim, windows, doors, and door frames.
    details ▸

    Buildings built before 1960 may still contain lead-based paint, which causes behavioral and learning problems in young children, who can swallow dust and paint chips from windowsills and floors.

    If a child under six lives with you, or spends 10 or more hours a week in your apartment, tell the owner in writing, which is what obliges them to inspect annually. Report peeling paint, and call 311 if it is not fixed or if repair work is raising dust that is not being contained.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
    • Open violation ages
    ▪ < 30 days8% (5)
    ▪ 30–90 days41% (24)
    ▪ 3–12 months27% (16)
    ▪ 1–3 years12% (7)
    ▪ 3+ years12% (7)
    Prior 4 yr.
    Immed. Emergency4%4%
    Emergency48%38%
    Non-Emergency48%57%
    (114)
    (178)
    Status
    Apt
    Received
    Category
    Non-emergencyClosed2PJul 22, 2026GENERAL · BELL/BUZZER/INTERCOMThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed2PJul 6, 2026GENERAL · BELL/BUZZER/INTERCOMHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed2FJul 5, 2026GENERAL · BELL/BUZZER/INTERCOMHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed2HJun 20, 2026GENERAL · BELL/BUZZER/INTERCOMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed4KJun 5, 2026GENERAL · CABINETHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed3PMay 12, 2026GENERAL · CABINETHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed2LMay 1, 2026GENERAL · COOKING GASHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed1PNov 10, 2025GENERAL · SIGNAGE MISSINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed2HOct 29, 2025GENERAL · BELL/BUZZER/INTERCOMHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed2LJun 7, 2025GENERAL · COOKING GASHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosedBASEMEDec 8, 2024GENERAL · JANITOR/SUPERHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed2HDec 8, 2024GENERAL · BELL/BUZZER/INTERCOMHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed2GDec 8, 2024GENERAL · BELL/BUZZER/INTERCOMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed3JOct 23, 2024GENERAL · BELL/BUZZER/INTERCOMHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed4HJul 30, 2014GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4JApr 25, 2012GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1GMay 21, 2011GENERAL · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1GMay 21, 2011GENERAL · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1JFeb 1, 2011GENERAL · WINDOWSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed4JMay 4, 2010GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FApr 21, 2010GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed4JApr 5, 2010GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4JApr 1, 2010GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4NAug 7, 2009GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed1KOct 1, 2008GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed1KAug 8, 2007GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1KAug 8, 2007GENERAL · DOORSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1FSep 26, 2006GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed1FSep 26, 2006GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FApr 25, 2006GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed4FApr 21, 2006GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1CJun 23, 2004GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Jul 22, 2026Apt 2P
    GENERAL · BELL/BUZZER/INTERCOM
    The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed
    Jul 6, 2026Apt 2P
    GENERAL · BELL/BUZZER/INTERCOM
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jul 5, 2026Apt 2F
    GENERAL · BELL/BUZZER/INTERCOM
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Jun 20, 2026Apt 2H
    GENERAL · BELL/BUZZER/INTERCOM
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jun 5, 2026Apt 4K
    GENERAL · CABINET
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    May 12, 2026Apt 3P
    GENERAL · CABINET
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    May 1, 2026Apt 2L
    GENERAL · COOKING GAS
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed
    Nov 10, 2025Apt 1P
    GENERAL · SIGNAGE MISSING
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Oct 29, 2025Apt 2H
    GENERAL · BELL/BUZZER/INTERCOM
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Jun 7, 2025Apt 2L
    GENERAL · COOKING GAS
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Dec 8, 2024Apt BASEME
    GENERAL · JANITOR/SUPER
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Dec 8, 2024Apt 2H
    GENERAL · BELL/BUZZER/INTERCOM
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Dec 8, 2024Apt 2G
    GENERAL · BELL/BUZZER/INTERCOM
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Oct 23, 2024Apt 3J
    GENERAL · BELL/BUZZER/INTERCOM
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jul 30, 2014Apt 4H
    GENERAL · BELL/BUZZER/INTERCOM
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 25, 2012Apt 4J
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    May 21, 2011Apt 1G
    GENERAL · MOLD
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 21, 2011Apt 1G
    GENERAL · MOLD
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 1, 2011Apt 1J
    GENERAL · WINDOWS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 4, 2010Apt 4J
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 21, 2010Apt 4F
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Apr 5, 2010Apt 4J
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 1, 2010Apt 4J
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Aug 7, 2009Apt 4N
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Oct 1, 2008Apt 1K
    GENERAL · DOORS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Aug 8, 2007Apt 1K
    GENERAL · DOORS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Aug 8, 2007Apt 1K
    GENERAL · DOORS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Sep 26, 2006Apt 1F
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Sep 26, 2006Apt 1F
    GENERAL · CERAMIC-TILE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 25, 2006Apt 4F
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Apr 21, 2006Apt 4F
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 23, 2004Apt 1C
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd