stoop
MAP
LeaderboardAbout
Building SafetyHousing Conditions

500 METROPOLITAN AVENUE

Brooklyn · ZIP 11211 · BIN 3413996 · Williamsburg · Last violation Jun 29, 2026 · Last complaint Aug 14, 2026

NeighborhoodWilliamsburg
Around average violations for the neighborhood
Fewer violations than 55% of buildings and more complaints than 78% of buildings in Williamsburg. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 79 violations · 535 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
31 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous31Class Bhazardous19

What to watch forⓘ

  1. Hazardous violations are open, including heat and hot water, fire safety, and building maintenance.
    Worth checking · AI-assistedⓘ
    Turn on the heat and hot water, and feel whether warm air and water flow within a few minutes. Check stairwells and hallways for clutter, locked doors, or anything blocking the exit path to the street. Look at baseboards, corners, and under sinks for water damage, soft spots, or active leaks.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Heat / hot water — Lack of heat, hot water, or heating system related issues affecting tenants.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
    • —
Housing Preservation & Development Violations
Total violations since 2021
85
14 per year avg.↑ Up 2533% in the last 2 years (79 vs 3 prior 2 yrs)
Open violations
54
Class C (immed. haz.)ⓘ31
Class B (hazardous)ⓘ19
Rent-impairingⓘ29
Housing Preservation & Development Complaints
Total complaints since 2007
582
29 per year avg.↑ Up 1116% in the last 2 years (535 vs 44 prior 2 yrs)
Complaint Resolution
No access17%Violation issued10%No violation12%Phone resolved58%Other4%(582)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Heat And Hot Waterⓘ29 violations
Janitorial Servicesⓘ23 violations
Maintenanceⓘ11 violations
Egressⓘ8 violations
Posting/Signageⓘ5 violations
Carbon Monoxide Detecting Devicesⓘ2 violations
Smoke Detecting Devicesⓘ2 violations
Paintingⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ387 complaints
Bldg maintenanceⓘ148 complaints
Adminⓘ18 complaints
Water & plumbingⓘ11 complaints
Mold & pestsⓘ9 complaints
Safety & fireⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

161 complaints · GENERAL

All categoriesHEAT/HOT WATERGENERALPLUMBINGUNSANITARY CONDITIONDOOR/WINDOWAllOpenClosed
Type
See something wrong? File a complaint with 311
Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Look at the walls near the smoke detector and ask the person showing the apartment: "When was this detector last tested?"
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ 3–12 months41% (22)
    ▪ 1–3 years59% (32)
    Prior 4 yr.
    Immed. Emergency0%0%
    Emergency62%79%
    Non-Emergency38%20%
    (356)
    (223)
    Status
    Apt
    Received
    Category
    Non-emergencyClosed10KJul 23, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed11DJun 18, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed10JJun 17, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed10FJun 17, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed10FJun 17, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed11GJun 17, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed10JMay 30, 2024GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed9EMay 14, 2024GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed11JJan 29, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed11JJan 2, 2024GENERAL · BELL/BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed8CNov 16, 2018GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jul 23, 2024Apt 10K
    GENERAL · BELL/BUZZER/INTERCOM
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 18, 2024Apt 11D
    GENERAL · BELL/BUZZER/INTERCOM
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jun 17, 2024Apt 10J
    GENERAL · BELL/BUZZER/INTERCOM
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Jun 17, 2024Apt 10F
    GENERAL · BELL/BUZZER/INTERCOM
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jun 17, 2024Apt 10F
    GENERAL · BELL/BUZZER/INTERCOM
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jun 17, 2024Apt 11G
    GENERAL · BELL/BUZZER/INTERCOM
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 30, 2024Apt 10J
    GENERAL · VENTILATION SYSTEM
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    May 14, 2024Apt 9E
    GENERAL · VENTILATION SYSTEM
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jan 29, 2024Apt 11J
    GENERAL · BELL/BUZZER/INTERCOM
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jan 2, 2024Apt 11J
    GENERAL · BELL/BUZZER/INTERCOM
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Nov 16, 2018Apt 8C
    GENERAL · VENTILATION SYSTEM
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Page 4 of 4
    ← Prev