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378 THROOP AVENUE

Brooklyn · ZIP 11221 · BIN 3338660 · Bedford-Stuyvesant (West) · Last violation Sep 29, 2026 · Last complaint Oct 2, 2026

NeighborhoodBedford-Stuyvesant (West)
More violations than 100% of nearby buildings
More violations than 100% of buildings and more complaints than 100% of buildings in Bedford-Stuyvesant (West). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 119 violations · 184 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
68 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous68Class Bhazardous82

What to watch forⓘ

  1. Hazardous violations are open, including building maintenance, and mold and pests.
    Worth checking · AI-assistedⓘ
    Look at baseboards, trim, and corners near the floor for gaps or damage where pests could enter. Inspect walls and ceilings for cracks, water stains, peeling paint, or soft spots in plaster.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.
    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • ABCs of Housing
Housing Preservation & Development Violations
Total violations since 2011
902
56 per year avg.↓ Down 36% in the last 2 years (119 vs 186 prior 2 yrs)
Open violations
181
Class C (immed. haz.)ⓘ68
Class B (hazardous)ⓘ82
Rent-impairingⓘ10
Housing Preservation & Development Complaints
Total complaints since 2003
1,490
62 per year avg.↓ Down 14% in the last 2 years (184 vs 215 prior 2 yrs)
Complaint Resolution
No access13%Violation issued26%No violation35%Phone resolved26%Other1%(1,490)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ129 violations
Heat And Hot Waterⓘ70 violations
Egressⓘ45 violations
Extermination & Rodent Eradicationⓘ32 violations
Cleaningⓘ31 violations
Water Supplyⓘ22 violations
Paintingⓘ21 violations
Sewers And Drainageⓘ14 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ174 complaints
Water & plumbingⓘ76 complaints
Bldg maintenanceⓘ70 complaints
Mold & pestsⓘ63 complaints
Appliancesⓘ15 complaints
Electricalⓘ4 complaints
Safety & fireⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

171 complaints · PLUMBING

All categoriesHEAT/HOT WATERHEATINGPLUMBINGPAINT/PLASTERGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
  • Lead-paint violations on record.
    Worth checking · AI-assistedⓘ
    Look for paint that is peeling, chipped, or cracked on interior walls, trim, windows, doors, and door frames.
    details ▸

    Buildings built before 1960 may still contain lead-based paint, which causes behavioral and learning problems in young children, who can swallow dust and paint chips from windowsills and floors.

    If a child under six lives with you, or spends 10 or more hours a week in your apartment, tell the owner in writing, which is what obliges them to inspect annually. Report peeling paint, and call 311 if it is not fixed or if repair work is raising dust that is not being contained.

    • ABCs of Housing
    • Open violation ages
    ▪ < 30 days7% (12)
    ▪ 30–90 days2% (4)
    ▪ 3–12 months24% (44)
    ▪ 1–3 years24% (43)
    ▪ 3+ years43% (77)
    Prior 4 yr.
    Immed. Emergency2%2%
    Emergency52%71%
    Non-Emergency46%27%
    (119)
    (325)
    Status
    Apt
    Received
    Category
    Non-emergencyClosedA4CDec 19, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed2ENov 28, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2ENov 28, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedA5BOct 18, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedA5BOct 18, 2005PLUMBING · RADIATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosedA2AApr 15, 2005PLUMBING · SHOWER-STALLThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedD6BMar 31, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosedD6BMar 31, 2005PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosedD6BMar 31, 2005PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedD6BMar 31, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedD6BMar 8, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosedD6BMar 8, 2005PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosedD6BJan 13, 2005PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedD3BJul 27, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosedA-6CJun 6, 2003PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosedBLDGMay 31, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosedD6BMay 30, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed6BMay 30, 2003PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosedD6BMay 18, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    Non-emergencyClosedD6BMay 13, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosedD6BMay 10, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Dec 19, 2005Apt A4C
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 28, 2005Apt 2E
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 28, 2005Apt 2E
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 18, 2005Apt A5B
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Oct 18, 2005Apt A5B
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Apr 15, 2005Apt A2A
    PLUMBING · SHOWER-STALL
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 31, 2005Apt D6B
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Mar 31, 2005Apt D6B
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Mar 31, 2005Apt D6B
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 31, 2005Apt D6B
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 8, 2005Apt D6B
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 8, 2005Apt D6B
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jan 13, 2005Apt D6B
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jul 27, 2004Apt D3B
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Jun 6, 2003Apt A-6C
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    May 31, 2003Apt BLDG
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    May 30, 2003Apt D6B
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    May 30, 2003Apt 6B
    PLUMBING · WATER SUPPLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 18, 2003Apt D6B
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 13, 2003Apt D6B
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    May 10, 2003Apt D6B
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
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