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991 CARROLL STREET

Brooklyn · ZIP 11225 · BIN 3033471 · Crown Heights (South) · Last violation Sep 17, 2026 · Last complaint Sep 20, 2026

NeighborhoodCrown Heights (South)
More violations than 99% of nearby buildings
More violations than 99% of buildings and more complaints than 100% of buildings in Crown Heights (South). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 777 violations · 862 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
31 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous31Class Bhazardous68

What to watch forⓘ

  1. Hazardous violations are open, including building maintenance, and mold and pests.
    Worth checking · AI-assistedⓘ
    Look at baseboards, trim, and corners near the floor for gaps or damage where pests could enter. Inspect walls and ceilings for cracks, water stains, peeling paint, or soft spots in plaster.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.
    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • ABCs of Housing
Housing Preservation & Development Violations
Total violations since 2006
2,084
99 per year avg.↑ Up 55% in the last 2 years (777 vs 500 prior 2 yrs)
Open violations
115
Class C (immed. haz.)ⓘ31
Class B (hazardous)ⓘ68
Rent-impairingⓘ4
Housing Preservation & Development Complaints
Total complaints since 2003
2,767
115 per year avg.↑ Up 114% in the last 2 years (862 vs 403 prior 2 yrs)
Complaint Resolution
No access24%Violation issued27%No violation36%Phone resolved12%Other0%(2,767)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ566 violations
Paintingⓘ113 violations
Water Supplyⓘ104 violations
Extermination & Rodent Eradicationⓘ89 violations
Cleaningⓘ89 violations
Lead-Based Paintⓘ85 violations
Egressⓘ82 violations
Smoke Detecting Devicesⓘ54 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ313 complaints
Water & plumbingⓘ247 complaints
Mold & pestsⓘ182 complaints
Heat / hot waterⓘ181 complaints
Safety & fireⓘ103 complaints
Electricalⓘ77 complaints
Appliancesⓘ33 complaints
Adminⓘ7 complaints
Elevatorⓘ3 complaints
See violations →Hide complaints ↑

Complaint log

2,767 complaints

All categoriesPAINT/PLASTERPLUMBINGGENERALUNSANITARY CONDITIONHEAT/HOT WATERAllOpenClosed
Type
See something wrong? File a complaint with 311
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
  • Lead-paint violations on record.
    Worth checking · AI-assistedⓘ
    Look for paint that is peeling, chipped, or cracked on interior walls, trim, windows, doors, and door frames.
    details ▸

    Buildings built before 1960 may still contain lead-based paint, which causes behavioral and learning problems in young children, who can swallow dust and paint chips from windowsills and floors.

    If a child under six lives with you, or spends 10 or more hours a week in your apartment, tell the owner in writing, which is what obliges them to inspect annually. Report peeling paint, and call 311 if it is not fixed or if repair work is raising dust that is not being contained.

    • ABCs of Housing
    • Open violation ages
    ▪ < 30 days3% (3)
    ▪ 30–90 days22% (25)
    ▪ 3–12 months60% (69)
    ▪ 1–3 years13% (15)
    ▪ 3+ years3% (3)
    Prior 4 yr.
    Immed. Emergency4%4%
    Emergency42%50%
    Non-Emergency54%46%
    (450)
    (910)
    Status
    Apt
    Received
    Category
    Non-emergencyClosedB1Jul 14, 2003GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosedB1Jul 14, 2003PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosedB1Jul 14, 2003GENERAL · CERAMIC-TILEThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosedD1May 17, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedD1May 17, 2003HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosedD1May 17, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedA-1May 15, 2003HEATING · RADIATORThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosedA-1May 15, 2003PLUMBING · TOILETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedA-1May 15, 2003GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosedA-1May 15, 2003ELECTRIC · LIGHTINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosedA-1May 15, 2003ELECTRIC · LIGHTINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosedA-1May 15, 2003GENERAL · WINDOWSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedA-1May 15, 2003PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosedA-1May 15, 2003GENERAL · WINDOWSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedA-1May 15, 2003HEATING · RADIATORThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    Non-emergencyClosedC5Mar 26, 2003NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosedA1Mar 24, 2003HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jul 14, 2003Apt B1
    GENERAL · CERAMIC-TILE
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Jul 14, 2003Apt B1
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Jul 14, 2003Apt B1
    GENERAL · CERAMIC-TILE
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    May 17, 2003Apt D1
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 17, 2003Apt D1
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 17, 2003Apt D1
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 15, 2003Apt A-1
    HEATING · RADIATOR
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 15, 2003Apt A-1
    PLUMBING · TOILET
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 15, 2003Apt A-1
    GENERAL · DOORS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 15, 2003Apt A-1
    ELECTRIC · LIGHTING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 15, 2003Apt A-1
    ELECTRIC · LIGHTING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 15, 2003Apt A-1
    GENERAL · WINDOWS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 15, 2003Apt A-1
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 15, 2003Apt A-1
    GENERAL · WINDOWS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 15, 2003Apt A-1
    HEATING · RADIATOR
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Mar 26, 2003Apt C5
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Mar 24, 2003Apt A1
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
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