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Building SafetyHousing Conditions

270 EAST BURNSIDE AVENUE

Bronx · ZIP 10457 · BIN 2114883 · Mount Hope · Last violation Sep 14, 2026 · Last complaint Oct 2, 2026

NeighborhoodMount Hope
More violations than 93% of nearby buildings
More violations than 93% of buildings and more complaints than 84% of buildings in Mount Hope. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 1670 violations · 606 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
36 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous36Class Bhazardous173

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and baseboards in the kitchen, bathroom, and under sinks. Check that apartment entry doors, stairwell doors, and fire escape access are all unlocked and open freely without obstruction.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2011
2,834
177 per year avg.↑ Up 177% in the last 2 years (1,670 vs 603 prior 2 yrs)
Open violations
233
Class C (immed. haz.)ⓘ36
Class B (hazardous)ⓘ173
Rent-impairingⓘ12
Housing Preservation & Development Complaints
Total complaints since 2008
1,978
104 per year avg.↑ Up 17% in the last 2 years (606 vs 518 prior 2 yrs)
Complaint Resolution
No access22%Violation issued25%No violation34%Phone resolved18%Other0%(1,978)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ890 violations
Water Supplyⓘ315 violations
Cleaningⓘ241 violations
Egressⓘ218 violations
Extermination & Rodent Eradicationⓘ179 violations
Paintingⓘ149 violations
Carbon Monoxide Detecting Devicesⓘ87 violations
Sewers And Drainageⓘ85 violations
Top complaint groupsⓘ
5 yrsAll time
Water & plumbingⓘ414 complaints
Mold & pestsⓘ244 complaints
Bldg maintenanceⓘ199 complaints
Heat / hot waterⓘ184 complaints
Electricalⓘ31 complaints
Appliancesⓘ27 complaints
Safety & fireⓘ22 complaints
Adminⓘ3 complaints
Elevatorⓘ1 complaints
Outdoor / structuralⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

187 complaints · WATER LEAK

All categoriesPLUMBINGUNSANITARY CONDITIONHEAT/HOT WATERPAINT/PLASTERWATER LEAKAllOpenClosed
See something wrong? File a complaint with 311
  • ABCs of Housing
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • ABCs of Housing
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors
    • Open violation ages
    ▪ < 30 days6% (14)
    ▪ 30–90 days67% (155)
    ▪ 3–12 months5% (11)
    ▪ 1–3 years21% (50)
    ▪ 3+ years1% (3)
    Prior 4 yr.
    Immed. Emergency3%3%
    Emergency59%54%
    Non-Emergency38%43%
    (290)
    (962)
    Type
    Status
    Apt
    Received
    Category
    EmergencyClosed5CJan 6, 2022WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed12CDec 22, 2021WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed7HDec 16, 2021WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed11BNov 21, 2021WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed5CAug 9, 2021WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed3BJul 20, 2021WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed5DApr 20, 2021WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed5CApr 14, 2021WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed7BApr 7, 2021WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed11BFeb 5, 2021WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed7ESep 24, 2020WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed10DSep 17, 2020WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed5CSep 7, 2020WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed7HApr 25, 2020WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed7BMar 9, 2020WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    EmergencyClosed7BFeb 9, 2020WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed7BJan 2, 2020WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7BJan 2, 2020WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7BDec 13, 2019WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed6GDec 3, 2019WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed10BSep 17, 2019WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed10BSep 17, 2019WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed6GFeb 27, 2019WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed6GJan 16, 2019WATER LEAK · DAMP SPOTThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed6GJan 16, 2019WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3BNov 7, 2018WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3BNov 7, 2018WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed13CNov 4, 2018WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed3BMar 27, 2018WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    EmergencyClosed10FFeb 2, 2018WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed6IFeb 1, 2017WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    Non-emergencyClosed5BNov 11, 2016WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed2ISep 8, 2016WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2IJun 24, 2016WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed2IMar 8, 2016WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed8HApr 14, 2015WATER LEAK · SLOW LEAKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3BMay 26, 2014WATER LEAK · HEAVY FLOWThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 6, 2022Apt 5C
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Dec 22, 2021Apt 12C
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Dec 16, 2021Apt 7H
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 21, 2021Apt 11B
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Aug 9, 2021Apt 5C
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jul 20, 2021Apt 3B
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Apr 20, 2021Apt 5D
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Apr 14, 2021Apt 5C
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Apr 7, 2021Apt 7B
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Feb 5, 2021Apt 11B
    WATER LEAK · DAMP SPOT
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Sep 24, 2020Apt 7E
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Sep 17, 2020Apt 10D
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Sep 7, 2020Apt 5C
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Apr 25, 2020Apt 7H
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 9, 2020Apt 7B
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Feb 9, 2020Apt 7B
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jan 2, 2020Apt 7B
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jan 2, 2020Apt 7B
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Dec 13, 2019Apt 7B
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Dec 3, 2019Apt 6G
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Sep 17, 2019Apt 10B
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Sep 17, 2019Apt 10B
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Feb 27, 2019Apt 6G
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Jan 16, 2019Apt 6G
    WATER LEAK · DAMP SPOT
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jan 16, 2019Apt 6G
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 7, 2018Apt 3B
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 7, 2018Apt 3B
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 4, 2018Apt 13C
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Mar 27, 2018Apt 3B
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Feb 2, 2018Apt 10F
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Feb 1, 2017Apt 6I
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 11, 2016Apt 5B
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Sep 8, 2016Apt 2I
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jun 24, 2016Apt 2I
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Mar 8, 2016Apt 2I
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Apr 14, 2015Apt 8H
    WATER LEAK · SLOW LEAK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    May 26, 2014Apt 3B
    WATER LEAK · HEAVY FLOW
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
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