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10 RICHMAN PLAZA

Bronx · ZIP 10453 · BIN 2093973 · University Heights (South)-Morris Heights · Last violation Aug 10, 2026 · Last complaint Aug 12, 2026

NeighborhoodUniversity Heights (South)-Morris Heights
Above-average violations for the neighborhood
More violations than 72% of buildings and more complaints than 81% of buildings in University Heights (South)-Morris Heights. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 404 violations · 633 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
79 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous79Class Bhazardous155

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and baseboards in the kitchen, bathroom, and under sinks. Check that apartment entry doors, stairwell doors, and fire escape access are all unlocked and open freely without obstruction.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 1992
2,351
67 per year avg.↓ Down 34% in the last 2 years (404 vs 616 prior 2 yrs)
Open violations
280
Class C (immed. haz.)ⓘ79
Class B (hazardous)ⓘ155
Rent-impairingⓘ10
Housing Preservation & Development Complaints
Total complaints since 2003
4,637
193 per year avg.↓ Down 10% in the last 2 years (633 vs 703 prior 2 yrs)
Complaint Resolution
No access21%Violation issued23%No violation38%Phone resolved17%Other0%(4,637)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ369 violations
Extermination & Rodent Eradicationⓘ181 violations
Water Supplyⓘ180 violations
Cleaningⓘ129 violations
Paintingⓘ95 violations
Sewers And Drainageⓘ82 violations
Egressⓘ70 violations
Carbon Monoxide Detecting Devicesⓘ43 violations
Top complaint groupsⓘ
5 yrsAll time
Water & plumbingⓘ545 complaints
Mold & pestsⓘ276 complaints
Heat / hot waterⓘ208 complaints
Bldg maintenanceⓘ184 complaints
Appliancesⓘ146 complaints
Electricalⓘ63 complaints
Safety & fireⓘ21 complaints
See violations →Hide complaints ↑

Complaint log

4,637 complaints

All categoriesPLUMBINGGENERALPAINT/PLASTERUNSANITARY CONDITIONAPPLIANCEAllOpenClosed
Type
See something wrong? File a complaint with 311
  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ < 30 days4% (12)
    ▪ 30–90 days13% (36)
    ▪ 3–12 months12% (32)
    ▪ 1–3 years46% (127)
    ▪ 3+ years24% (67)
    Prior 4 yr.
    Immed. Emergency9%2%
    Emergency57%54%
    Non-Emergency34%44%
    (277)
    (1,348)
    Status
    Apt
    Received
    Category
    EmergencyClosed20KJan 12, 2026HEAT/HOT WATER · APARTMENT ONLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed2CJan 5, 2026UNSANITARY CONDITION · MOLDHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed2CJan 5, 2026APPLIANCE · REFRIGERATORHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed1FDec 24, 2025APPLIANCE · REFRIGERATORHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed4EDec 20, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed17BDec 18, 2025HEAT/HOT WATER · APARTMENT ONLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed17CDec 15, 2025PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2KDec 14, 2025WATER LEAK · SLOW LEAKAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed2KDec 14, 2025PAINT/PLASTER · CEILINGAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4EDec 12, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed17DDec 12, 2025HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4EDec 9, 2025HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment to inspect for a lack of heat or hot water. However, HPD was able to verify that heat or hot water was inadequate by inspecting another apartment and a violation was issued. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed12EDec 7, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4EDec 7, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed33FDec 4, 2025HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed38DDec 1, 2025HEAT/HOT WATER · ENTIRE BUILDINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed33FNov 18, 2025HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed12GNov 18, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed38HNov 15, 2025HEAT/HOT WATER · APARTMENT ONLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed2CNov 13, 2025APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed10GNov 10, 2025SAFETY · SMOKE DETECTORHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed10GNov 10, 2025PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed10GNov 10, 2025PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed10GNov 10, 2025PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed10GNov 10, 2025SAFETY · CARBON MONOXIDE DETECTORHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed4ENov 8, 2025HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed31DNov 7, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4ENov 7, 2025PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed4ENov 7, 2025PLUMBING · WATER SUPPLYAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed31DNov 6, 2025PLUMBING · WATER SUPPLYHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed31DNov 6, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed15ENov 5, 2025HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed31DNov 4, 2025HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosed22KNov 3, 2025HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed33FNov 2, 2025HEAT/HOT WATER · APARTMENT ONLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed33FOct 29, 2025PLUMBING · WATER SUPPLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed16COct 29, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed16COct 29, 2025APPLIANCE · ELECTRIC/GAS RANGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosedBLDGOct 29, 2025PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2COct 28, 2025HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed33FOct 27, 2025HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosed22KOct 26, 2025HEAT/HOT WATER · ENTIRE BUILDINGHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed33FOct 23, 2025HEAT/HOT WATER · APARTMENT ONLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed9AOct 20, 2025DOOR/WINDOW · DOORHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed9AOct 20, 2025DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed38KOct 19, 2025HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosedBLDGOct 19, 2025ELECTRIC · POWER OUTAGEMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed7COct 19, 2025ELECTRIC · POWER OUTAGEMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed6BOct 19, 2025ELECTRIC · POWER OUTAGEMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed38KOct 19, 2025PLUMBING · WATER SUPPLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 12, 2026Apt 20K
    HEAT/HOT WATER · APARTMENT ONLY
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jan 5, 2026Apt 2C
    UNSANITARY CONDITION · MOLD
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Jan 5, 2026Apt 2C
    APPLIANCE · REFRIGERATOR
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Dec 24, 2025Apt 1F
    APPLIANCE · REFRIGERATOR
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Dec 20, 2025Apt 4E
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 18, 2025Apt 17B
    HEAT/HOT WATER · APARTMENT ONLY
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Dec 15, 2025Apt 17C
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Dec 14, 2025Apt 2K
    WATER LEAK · SLOW LEAK
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 14, 2025Apt 2K
    PAINT/PLASTER · CEILING
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 12, 2025Apt 4E
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 12, 2025Apt 17D
    HEAT/HOT WATER · APARTMENT ONLY
    HPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 9, 2025Apt 4E
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment to inspect for a lack of heat or hot water. However, HPD was able to verify that heat or hot water was inadequate by inspecting another apartment and a violation was issued. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Dec 7, 2025Apt 12E
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 7, 2025Apt 4E
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 4, 2025Apt 33F
    HEAT/HOT WATER · APARTMENT ONLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Dec 1, 2025Apt 38D
    HEAT/HOT WATER · ENTIRE BUILDING
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Nov 18, 2025Apt 33F
    HEAT/HOT WATER · APARTMENT ONLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Nov 18, 2025Apt 12G
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Nov 15, 2025Apt 38H
    HEAT/HOT WATER · APARTMENT ONLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Nov 13, 2025Apt 2C
    APPLIANCE · ELECTRIC/GAS RANGE
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Nov 10, 2025Apt 10G
    SAFETY · SMOKE DETECTOR
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed
    Nov 10, 2025Apt 10G
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 10, 2025Apt 10G
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 10, 2025Apt 10G
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 10, 2025Apt 10G
    SAFETY · CARBON MONOXIDE DETECTOR
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Nov 8, 2025Apt 4E
    HEAT/HOT WATER · APARTMENT ONLY
    HPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Nov 7, 2025Apt 31D
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Nov 7, 2025Apt 4E
    PLUMBING · WATER SUPPLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Nov 7, 2025Apt 4E
    PLUMBING · WATER SUPPLY
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Nov 6, 2025Apt 31D
    PLUMBING · WATER SUPPLY
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Nov 6, 2025Apt 31D
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Nov 5, 2025Apt 15E
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 4, 2025Apt 31D
    HEAT/HOT WATER · APARTMENT ONLY
    HPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosed
    Nov 3, 2025Apt 22K
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 2, 2025Apt 33F
    HEAT/HOT WATER · APARTMENT ONLY
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Oct 29, 2025Apt 33F
    PLUMBING · WATER SUPPLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Oct 29, 2025Apt 16C
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Oct 29, 2025Apt 16C
    APPLIANCE · ELECTRIC/GAS RANGE
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Oct 29, 2025Apt BLDG
    PLUMBING · WATER SUPPLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 28, 2025Apt 2C
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Oct 27, 2025Apt 33F
    HEAT/HOT WATER · APARTMENT ONLY
    HPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosed
    Oct 26, 2025Apt 22K
    HEAT/HOT WATER · ENTIRE BUILDING
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Oct 23, 2025Apt 33F
    HEAT/HOT WATER · APARTMENT ONLY
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Oct 20, 2025Apt 9A
    DOOR/WINDOW · DOOR
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Oct 20, 2025Apt 9A
    DOOR/WINDOW · DOOR
    The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Oct 19, 2025Apt 38K
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Oct 19, 2025Apt BLDG
    ELECTRIC · POWER OUTAGE
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Oct 19, 2025Apt 7C
    ELECTRIC · POWER OUTAGE
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Oct 19, 2025Apt 6B
    ELECTRIC · POWER OUTAGE
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Oct 19, 2025Apt 38K
    PLUMBING · WATER SUPPLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
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