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2045 STORY AVENUE

Bronx · ZIP 10473 · BIN 2092769 · Castle Hill-Unionport · Last violation Jul 27, 2026 · Last complaint Aug 11, 2026

NeighborhoodCastle Hill-Unionport
More violations than 91% of nearby buildings
More violations than 91% of buildings and more complaints than 95% of buildings in Castle Hill-Unionport. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 361 violations · 482 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
104 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous104Class Bhazardous184

What to watch forⓘ

  1. Hazardous violations are open, including fire safety, mold and pests, and building maintenance.
    Worth checking · AI-assistedⓘ
    Look at exits, hallways, and stairs for obstructions, damage, or items blocking the way. Check baseboards, walls, and under sinks for droppings, dead insects, or live pests. Open cabinet doors and closets to look for water stains, soft spots, or areas where wall or ceiling material is missing or damaged.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
Housing Preservation & Development Violations
Total violations since 2012
938
63 per year avg.↑ Up 141% in the last 2 years (361 vs 150 prior 2 yrs)
Open violations
319
Class C (immed. haz.)ⓘ104
Class B (hazardous)ⓘ184
Rent-impairingⓘ18
Housing Preservation & Development Complaints
Total complaints since 2003
1,739
72 per year avg.↑ Up 152% in the last 2 years (482 vs 191 prior 2 yrs)
Complaint Resolution
No access13%Violation issued18%No violation31%Phone resolved35%Other2%(1,739)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ233 violations
Egressⓘ162 violations
Water Supplyⓘ61 violations
Extermination & Rodent Eradicationⓘ47 violations
Cleaningⓘ38 violations
Paintingⓘ22 violations
Heat And Hot Waterⓘ16 violations
Sewers And Drainageⓘ12 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ332 complaints
Water & plumbingⓘ146 complaints
Bldg maintenanceⓘ134 complaints
Electricalⓘ72 complaints
Mold & pestsⓘ64 complaints
Appliancesⓘ21 complaints
Elevatorⓘ14 complaints
Adminⓘ13 complaints
Safety & fireⓘ8 complaints
Outdoor / structuralⓘ3 complaints
See violations →Hide complaints ↑

Complaint log

1,739 complaints

All categoriesHEAT/HOT WATERPLUMBINGPAINT/PLASTERWATER LEAKHEATINGAllOpenClosed
Type
See something wrong? File a complaint with 311
—
Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • ABCs of Housing
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • ABCs of Housing
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors
    • Open violation ages
    ▪ < 30 days2% (7)
    ▪ 30–90 days23% (73)
    ▪ 3–12 months20% (64)
    ▪ 1–3 years32% (103)
    ▪ 3+ years23% (72)
    Prior 4 yr.
    Immed. Emergency11%7%
    Emergency45%69%
    Non-Emergency44%24%
    (303)
    (563)
    Status
    Apt
    Received
    Category
    EmergencyClosed5RMay 4, 2004PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed5RMay 4, 2004GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5RMay 4, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5RMay 4, 2004PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed5RMay 4, 2004ELECTRIC · BELL-BUZZER/INTERCOMThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5HApr 2, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed5HApr 2, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed8IMar 15, 2004PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed8IMar 15, 2004PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed8DJan 25, 2004HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed5RJan 16, 2004HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed5RJan 16, 2004PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed7 LJan 10, 2004HEATING · HEAT RELATEDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed8DJan 4, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed8DJan 4, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5BDec 17, 2003PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed8ADec 6, 2003HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    Non-emergencyClosed9NDec 6, 2003NONCONST · JANITOR/SUPERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed7HNov 19, 2003ELECTRIC · LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed7HNov 6, 2003GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed8/FOct 3, 2003NONCONST · JANITOR/SUPERThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed8/FOct 3, 2003CONSTRUCTION · RAIN LEADERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed8/FOct 3, 2003PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed5RSep 27, 2003PAINT/PLASTER · CEILINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed9ISep 23, 2003PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed5RSep 7, 2003HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed5RAug 3, 2003HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed9RJul 17, 2003NONCONST · JANITOR/SUPERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed9RJul 17, 2003NONCONST · VERMINThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5RJul 3, 2003PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed5RJul 3, 2003PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed9IJun 23, 2003APPLIANCE · ELECTRIC/GAS RANGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed5RJun 21, 2003HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed6LJun 12, 2003PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed6LJun 12, 2003PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5FApr 28, 2003PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed5FApr 28, 2003PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed10PApr 23, 2003NONCONST · ODORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed10PApr 23, 2003GENERAL · VENTILATORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 4, 2004Apt 5R
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 4, 2004Apt 5R
    GENERAL · DOORS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 4, 2004Apt 5R
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 4, 2004Apt 5R
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 4, 2004Apt 5R
    ELECTRIC · BELL-BUZZER/INTERCOM
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Apr 2, 2004Apt 5H
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Apr 2, 2004Apt 5H
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Mar 15, 2004Apt 8I
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 15, 2004Apt 8I
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 25, 2004Apt 8D
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 16, 2004Apt 5R
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jan 16, 2004Apt 5R
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 10, 2004Apt 7 L
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jan 4, 2004Apt 8D
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 4, 2004Apt 8D
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 17, 2003Apt 5B
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Dec 6, 2003Apt 8A
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Dec 6, 2003Apt 9N
    NONCONST · JANITOR/SUPER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 19, 2003Apt 7H
    ELECTRIC · LIGHTING
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 6, 2003Apt 7H
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Oct 3, 2003Apt 8/F
    NONCONST · JANITOR/SUPER
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 3, 2003Apt 8/F
    CONSTRUCTION · RAIN LEADER
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 3, 2003Apt 8/F
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Sep 27, 2003Apt 5R
    PAINT/PLASTER · CEILING
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Sep 23, 2003Apt 9I
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Sep 7, 2003Apt 5R
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Aug 3, 2003Apt 5R
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jul 17, 2003Apt 9R
    NONCONST · JANITOR/SUPER
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jul 17, 2003Apt 9R
    NONCONST · VERMIN
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jul 3, 2003Apt 5R
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Jul 3, 2003Apt 5R
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Jun 23, 2003Apt 9I
    APPLIANCE · ELECTRIC/GAS RANGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 21, 2003Apt 5R
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jun 12, 2003Apt 6L
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jun 12, 2003Apt 6L
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Apr 28, 2003Apt 5F
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Apr 28, 2003Apt 5F
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Apr 23, 2003Apt 10P
    NONCONST · ODOR
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Apr 23, 2003Apt 10P
    GENERAL · VENTILATORS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Page 35 of 35
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