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2045 STORY AVENUE

Bronx · ZIP 10473 · BIN 2092769 · Castle Hill-Unionport · Last violation Sep 28, 2026 · Last complaint Sep 30, 2026

NeighborhoodCastle Hill-Unionport
More violations than 91% of nearby buildings
More violations than 91% of buildings and more complaints than 95% of buildings in Castle Hill-Unionport. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 367 violations · 517 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
91 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous91Class Bhazardous199

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, fire safety, and building maintenance.
    Worth checking · AI-assistedⓘ
    Look at corners, under sinks, and behind appliances for droppings, dead insects, or live rodents; check that stairwell doors and fire escape access close fully and open freely from inside; inspect walls, ceilings, and corners for water stains, soft spots, or visible damage to plaster or paint.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
Housing Preservation & Development Violations
Total violations since 2012
973
65 per year avg.↑ Up 128% in the last 2 years (367 vs 161 prior 2 yrs)
Open violations
336
Class C (immed. haz.)ⓘ91
Class B (hazardous)ⓘ199
Rent-impairingⓘ18
Housing Preservation & Development Complaints
Total complaints since 2003
1,791
75 per year avg.↑ Up 155% in the last 2 years (517 vs 203 prior 2 yrs)
Complaint Resolution
No access13%Violation issued19%No violation33%Phone resolved34%Other0%(1,791)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ247 violations
Egressⓘ166 violations
Water Supplyⓘ55 violations
Extermination & Rodent Eradicationⓘ47 violations
Cleaningⓘ37 violations
Paintingⓘ23 violations
Heat And Hot Waterⓘ16 violations
Sewers And Drainageⓘ12 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ324 complaints
Bldg maintenanceⓘ145 complaints
Water & plumbingⓘ144 complaints
Electricalⓘ75 complaints
Mold & pestsⓘ63 complaints
Appliancesⓘ24 complaints
Elevatorⓘ18 complaints
Adminⓘ14 complaints
Safety & fireⓘ7 complaints
Outdoor / structuralⓘ5 complaints
See violations →Hide complaints ↑

Complaint log

125 complaints · GENERAL

All categoriesHEAT/HOT WATERPLUMBINGPAINT/PLASTERWATER LEAKGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
—
Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • ABCs of Housing
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • ABCs of Housing
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors
    • Open violation ages
    ▪ < 30 days4% (13)
    ▪ 30–90 days18% (58)
    ▪ 3–12 months22% (71)
    ▪ 1–3 years30% (96)
    ▪ 3+ years27% (87)
    Prior 4 yr.
    Immed. Emergency12%4%
    Emergency44%69%
    Non-Emergency45%27%
    (321)
    (562)
    Status
    Apt
    Received
    Category
    EmergencyClosed7ESep 17, 2006GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed6AApr 6, 2006GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed6DNov 29, 2005GENERAL · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed6DNov 29, 2005GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed8KNov 22, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed8KNov 22, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7MOct 24, 2005GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5EOct 24, 2005GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed9COct 5, 2005GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed9IAug 30, 2005GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed5RAug 26, 2005GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed4OAug 17, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed4OAug 17, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosedSRAug 6, 2005GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed6AJun 9, 2005GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed6AJun 9, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed5RJan 23, 2005GENERAL · MOLDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed9IJan 10, 2005GENERAL · STAIRSThe following complaint conditions are still open. HPD may attempt to contact you to verify the correction of the condition or may conduct an inspection.
    EmergencyClosed5RSep 29, 2004GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed5NJun 11, 2004GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    Non-emergencyClosed5NJun 11, 2004GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    Non-emergencyClosed5RMay 4, 2004GENERAL · CABINETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed5RMay 4, 2004GENERAL · DOORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed7HNov 6, 2003GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed10PApr 23, 2003GENERAL · VENTILATORSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Sep 17, 2006Apt 7E
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 6, 2006Apt 6A
    GENERAL · WINDOWS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 29, 2005Apt 6D
    GENERAL · MOLD
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Nov 29, 2005Apt 6D
    GENERAL · CABINET
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Nov 22, 2005Apt 8K
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Nov 22, 2005Apt 8K
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Oct 24, 2005Apt 7M
    GENERAL · CABINET
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 24, 2005Apt 5E
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Oct 5, 2005Apt 9C
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Aug 30, 2005Apt 9I
    GENERAL · WINDOWS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Aug 26, 2005Apt 5R
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Aug 17, 2005Apt 4O
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Aug 17, 2005Apt 4O
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Aug 6, 2005Apt SR
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 9, 2005Apt 6A
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Jun 9, 2005Apt 6A
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jan 23, 2005Apt 5R
    GENERAL · MOLD
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 10, 2005Apt 9I
    GENERAL · STAIRS
    The following complaint conditions are still open. HPD may attempt to contact you to verify the correction of the condition or may conduct an inspection.
    EmergencyClosed
    Sep 29, 2004Apt 5R
    GENERAL · WINDOWS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Jun 11, 2004Apt 5N
    GENERAL · CABINET
    The Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    Non-emergencyClosed
    Jun 11, 2004Apt 5N
    GENERAL · CABINET
    The Department of Housing Preservation and Development was not able to gain access to inspect the conditions. If the conditions still exist and an inspection is required, please contact the borough office with your complaint number at
    Non-emergencyClosed
    May 4, 2004Apt 5R
    GENERAL · CABINET
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    May 4, 2004Apt 5R
    GENERAL · DOORS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Nov 6, 2003Apt 7H
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Apr 23, 2003Apt 10P
    GENERAL · VENTILATORS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
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