stoop
MAP
LeaderboardAbout
Building SafetyHousing Conditions

1565 TOWNSEND AVENUE

Bronx · ZIP 10452 · BIN 2008141 · Mount Eden-Claremont (West) · Last violation Aug 12, 2026 · Last complaint Aug 13, 2026

NeighborhoodMount Eden-Claremont (West)
More violations than 88% of nearby buildings
More violations than 88% of buildings and more complaints than 91% of buildings in Mount Eden-Claremont (West). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 240 violations · 245 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
11 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous11Class Bhazardous35

What to watch forⓘ

  1. Hazardous violations are open, including fire safety, building maintenance, and mold and pests.
    Worth checking · AI-assistedⓘ
    Look for blocked or hard-to-reach exits, hallways, stairs, or fire escapes on each floor you visit. Check walls, ceilings, and visible pipes for damage, deterioration, or obvious disrepair. Look for standing water, droppings, dead insects, or trash in common areas like hallways and stairs.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
    • —Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.
Housing Preservation & Development Violations
Total violations since 1998
1,418
49 per year avg.↑ Up 50% in the last 2 years (240 vs 160 prior 2 yrs)
Open violations
69
Class C (immed. haz.)ⓘ11
Class B (hazardous)ⓘ35
Rent-impairingⓘ7
Housing Preservation & Development Complaints
Total complaints since 2003
2,761
115 per year avg.↑ Up 185% in the last 2 years (245 vs 86 prior 2 yrs)
Complaint Resolution
No access15%Violation issued27%No violation33%Phone resolved25%Other0%(2,761)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ160 violations
Egressⓘ67 violations
Extermination & Rodent Eradicationⓘ41 violations
Cleaningⓘ39 violations
Water Supplyⓘ27 violations
Smoke Detecting Devicesⓘ26 violations
Carbon Monoxide Detecting Devicesⓘ26 violations
Heat And Hot Waterⓘ22 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ104 complaints
Bldg maintenanceⓘ60 complaints
Water & plumbingⓘ56 complaints
Mold & pestsⓘ52 complaints
Appliancesⓘ23 complaints
Safety & fireⓘ22 complaints
Electricalⓘ19 complaints
Adminⓘ2 complaints
Elevatorⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

311 complaints · PLUMBING

All categoriesPAINT/PLASTERHEAT/HOT WATERHEATINGGENERALPLUMBINGAllOpenClosed
Type
See something wrong? File a complaint with 311
—
Mold & pests — Dirty or poorly maintained common areas, garbage accumulation, and inadequate building cleaning services.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ < 30 days14% (10)
    ▪ 30–90 days51% (35)
    ▪ 3–12 months19% (13)
    ▪ 1–3 years3% (2)
    ▪ 3+ years13% (9)
    Prior 4 yr.
    Immed. Emergency6%4%
    Emergency68%44%
    Non-Emergency26%52%
    (198)
    (184)
    Status
    Apt
    Received
    Category
    EmergencyClosed1GOct 6, 2004PLUMBING · RADIATORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1GOct 6, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1GOct 6, 2004PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2-FMay 27, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed2-FMay 27, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3AJan 9, 2004PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed6EMar 31, 2003PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed6EMar 31, 2003PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed6EMar 31, 2003PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed6EMar 31, 2003PLUMBING · SHOWER-STALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1EFeb 21, 2003PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 6, 2004Apt 1G
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 6, 2004Apt 1G
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 6, 2004Apt 1G
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 27, 2004Apt 2-F
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    May 27, 2004Apt 2-F
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 9, 2004Apt 3A
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 31, 2003Apt 6E
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Mar 31, 2003Apt 6E
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 31, 2003Apt 6E
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 31, 2003Apt 6E
    PLUMBING · SHOWER-STALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Feb 21, 2003Apt 1E
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Page 7 of 7
    ← Prev