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1220 SHAKESPEARE AVENUE

Bronx · ZIP 10452 · BIN 2003078 · Highbridge · Last violation Aug 5, 2026 · Last complaint Aug 3, 2026

NeighborhoodHighbridge
More violations than 85% of nearby buildings
More violations than 85% of buildings and more complaints than 87% of buildings in Highbridge. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 216 violations · 580 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
41 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous41Class Bhazardous52

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests.
    Worth checking · AI-assistedⓘ
    Look along baseboards, in corners, and under the kitchen sink for droppings, dead insects, or live rodents.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
    • NYC HPD, Penalties and Fees
Housing Preservation & Development Violations
Total violations since 2014
1,069
82 per year avg.↓ Down 13% in the last 2 years (216 vs 247 prior 2 yrs)
Open violations
106
Class C (immed. haz.)ⓘ41
Class B (hazardous)ⓘ52
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2003
1,184
49 per year avg.↑ Up 409% in the last 2 years (580 vs 114 prior 2 yrs)
Complaint Resolution
No access16%Violation issued18%No violation47%Phone resolved19%Other0%(1,184)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ311 violations
Extermination & Rodent Eradicationⓘ81 violations
Water Supplyⓘ79 violations
Egressⓘ55 violations
Cleaningⓘ42 violations
Paintingⓘ40 violations
Retiredⓘ29 violations
Heat And Hot Waterⓘ25 violations
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ426 complaints
Heat / hot waterⓘ155 complaints
Bldg maintenanceⓘ84 complaints
Water & plumbingⓘ60 complaints
Appliancesⓘ15 complaints
Electricalⓘ13 complaints
Safety & fireⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

1,184 complaints

All categoriesUNSANITARY CONDITIONHEAT/HOT WATERPAINT/PLASTERWATER LEAKPLUMBINGAllOpenClosed
Type
See something wrong? File a complaint with 311
— correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Lead-paint violations on record.
    Worth checking · AI-assistedⓘ
    Look for paint that is peeling, chipped, or cracked on interior walls, trim, windows, doors, and door frames.
    details ▸

    Buildings built before 1960 may still contain lead-based paint, which causes behavioral and learning problems in young children, who can swallow dust and paint chips from windowsills and floors.

    If a child under six lives with you, or spends 10 or more hours a week in your apartment, tell the owner in writing, which is what obliges them to inspect annually. Report peeling paint, and call 311 if it is not fixed or if repair work is raising dust that is not being contained.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
    • Open violation ages
    ▪ < 30 days15% (15)
    ▪ 30–90 days17% (17)
    ▪ 3–12 months2% (2)
    ▪ 1–3 years28% (29)
    ▪ 3+ years39% (40)
    Prior 4 yr.
    Immed. Emergency1%0%
    Emergency11%61%
    Non-Emergency88%39%
    (461)
    (337)
    Status
    Apt
    Received
    Category
    EmergencyClosed5ANOct 25, 2011GENERAL · STAIRSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed5ANOct 25, 2011GENERAL · VENTILATION SYSTEMThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1ESJun 22, 2011GENERAL · WINDOW GUARDSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1ESJun 22, 2011GENERAL · WINDOW GUARDSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3DSFeb 1, 2011HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1ANDec 5, 2010HEATING · HEAT RELATEDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1ANNov 22, 2010PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1ANNov 22, 2010GENERAL · WINDOWSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1ANNov 22, 2010PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed1ANNov 22, 2010ELECTRIC · LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed1ANNov 22, 2010HEATING · HEAT RELATEDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1ANNov 22, 2010PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed5DSOct 7, 2010PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed5BNMar 12, 2009HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5BNMar 12, 2009HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5BJan 12, 2009HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed2ADec 20, 2008HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1ESNov 18, 2008HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed5DNov 18, 2007HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed6BSNov 15, 2007HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5BNDec 19, 2006HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2CSDec 19, 2006HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGDec 17, 2006HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1DNJul 10, 2006ELECTRIC · ELECTRIC-SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3ESJan 4, 2006HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1BSDec 20, 2005HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3ESDec 15, 2005HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2ANDec 11, 2005HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3ESJan 22, 2005HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed6D NApr 6, 2004HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGDec 6, 2003HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed6D NDec 6, 2003HEATING · HEAT RELATEDMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed6D NDec 5, 2003HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed6DNNov 10, 2003HEATING · HEAT RELATEDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 25, 2011Apt 5AN
    GENERAL · STAIRS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Oct 25, 2011Apt 5AN
    GENERAL · VENTILATION SYSTEM
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 22, 2011Apt 1ES
    GENERAL · WINDOW GUARDS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 22, 2011Apt 1ES
    GENERAL · WINDOW GUARDS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Feb 1, 2011Apt 3DS
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 5, 2010Apt 1AN
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 22, 2010Apt 1AN
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 22, 2010Apt 1AN
    GENERAL · WINDOWS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 22, 2010Apt 1AN
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Nov 22, 2010Apt 1AN
    ELECTRIC · LIGHTING
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Nov 22, 2010Apt 1AN
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Nov 22, 2010Apt 1AN
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Oct 7, 2010Apt 5DS
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 12, 2009Apt 5BN
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 12, 2009Apt 5BN
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 12, 2009Apt 5B
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 20, 2008Apt 2A
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 18, 2008Apt 1ES
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 18, 2007Apt 5D
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 15, 2007Apt 6BS
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 19, 2006Apt 5BN
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 19, 2006Apt 2CS
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 17, 2006Apt BLDG
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jul 10, 2006Apt 1DN
    ELECTRIC · ELECTRIC-SUPPLY
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 4, 2006Apt 3ES
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 20, 2005Apt 1BS
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 15, 2005Apt 3ES
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 11, 2005Apt 2AN
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 22, 2005Apt 3ES
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Apr 6, 2004Apt 6D N
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 6, 2003Apt BLDG
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 6, 2003Apt 6D N
    HEATING · HEAT RELATED
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 5, 2003Apt 6D N
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 10, 2003Apt 6DN
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
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