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227 CHERRY STREET

Manhattan · ZIP 10002 · BIN 1089772 · Chinatown-Two Bridges · Last violation Sep 28, 2026 · Last complaint Oct 2, 2026

NeighborhoodChinatown-Two Bridges
More violations than 82% of nearby buildings
More violations than 82% of buildings and more complaints than 88% of buildings in Chinatown-Two Bridges. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 259 violations · 429 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
25 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous25Class Bhazardous33

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, fire safety, and building maintenance.
    Worth checking · AI-assistedⓘ
    Look at corners, under sinks, and behind appliances for droppings, dead insects, or live rodents; check that stairwell doors and fire escape access close fully and open freely from inside; inspect walls, ceilings, and corners for water stains, soft spots, or visible damage to plaster or paint.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
Housing Preservation & Development Violations
Total violations since 2020
482
69 per year avg.↑ Up 42% in the last 2 years (259 vs 183 prior 2 yrs)
Open violations
76
Class C (immed. haz.)ⓘ25
Class B (hazardous)ⓘ33
Rent-impairingⓘ3
Housing Preservation & Development Complaints
Total complaints since 2018
720
80 per year avg.↑ Up 91% in the last 2 years (429 vs 225 prior 2 yrs)
Complaint Resolution
No access18%Violation issued24%No violation39%Phone resolved17%Other2%(720)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ144 violations
Extermination & Rodent Eradicationⓘ77 violations
Egressⓘ61 violations
Paintingⓘ30 violations
Water Supplyⓘ30 violations
Carbon Monoxide Detecting Devicesⓘ24 violations
Smoke Detecting Devicesⓘ23 violations
Sewers And Drainageⓘ19 violations
Top complaint groupsⓘ
5 yrsAll time
Mold & pestsⓘ160 complaints
Bldg maintenanceⓘ152 complaints
Heat / hot waterⓘ124 complaints
Water & plumbingⓘ95 complaints
Electricalⓘ39 complaints
Appliancesⓘ22 complaints
Safety & fireⓘ13 complaints
Adminⓘ4 complaints
Outdoor / structuralⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

64 complaints · PLUMBING

All categoriesUNSANITARY CONDITIONHEAT/HOT WATERDOOR/WINDOWPLUMBINGPAINT/PLASTERAllOpenClosed
See something wrong? File a complaint with 311
—
Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • ABCs of Housing
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • ABCs of Housing
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors
    • Open violation ages
    ▪ < 30 days23% (16)
    ▪ 30–90 days22% (15)
    ▪ 3–12 months45% (31)
    ▪ 1–3 years10% (7)
    Prior 4 yr.
    Immed. Emergency1%5%
    Emergency59%43%
    Non-Emergency41%52%
    (358)
    (314)
    Type
    Status
    Apt
    Received
    Category
    Non-emergencyClosed10FJun 2, 2023PLUMBING · STEAM PIPE/RISERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7KMay 31, 2023PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7KMay 31, 2023PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosedANONMay 9, 2023PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed11TDec 12, 2022PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed12COct 20, 2022PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed4QOct 20, 2022PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed4QOct 20, 2022PLUMBING · TOILETThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed10JFeb 16, 2022PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed8PDec 21, 2020PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed8PDec 21, 2020PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed5LDec 16, 2020PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed6QMar 20, 2020PLUMBING · TOILETThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed12QJan 22, 2019PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jun 2, 2023Apt 10F
    PLUMBING · STEAM PIPE/RISER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    May 31, 2023Apt 7K
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    May 31, 2023Apt 7K
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    May 9, 2023Apt ANON
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Dec 12, 2022Apt 11T
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Oct 20, 2022Apt 12C
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 20, 2022Apt 4Q
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 20, 2022Apt 4Q
    PLUMBING · TOILET
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Feb 16, 2022Apt 10J
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Dec 21, 2020Apt 8P
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 21, 2020Apt 8P
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 16, 2020Apt 5L
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 20, 2020Apt 6Q
    PLUMBING · TOILET
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 22, 2019Apt 12Q
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
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